Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosBest Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)
This session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
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SaaStr EventsThanks to OFI, Aircall, Spiff, Jupiter and Gainsight for Sponsoring the Annual!
We wanted to give a special shout-out to some of our newest sponsors for SaaStr Annual 2019. At the 5th ever SaaStr Annual, +60 of the best and hottest companies…
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Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosThe Road to Building a 100 Year Company (Video + Transcript)
General Partner at Kleiner, Perkins, Caufield and Byers, Mamoon Hamid, and CEO at Netskope, Sanjay Beri, talk about building your company for 100+ years. Sanjay discusses scaling your culture throughout…
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Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosBuild A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company
This fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
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Early, Featured Posts, SaaStr EventsGet Funded in 2019: Introducing VC Matchmaking at SaaStr Annual 2019
Over the past 5+ years, the SaaS community has blown us away with your energy and passion, and have been the driving force in helping us expand from our humble roots…
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Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosHow to Outmaneuver the Giants in a Mature Market with The Hustle and Highfive (Video + Transcript)
At SaaStr Annual 2018 a few months ago, Sam Parr, Co-Founder and CEO of The Hustle, interviews Shan Sinha, Founder and CEO of Highfive. They talk about Shan’s history in…
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Blog Posts, SaaStr Events10+ Amazing New Speakers at SaaStr Annual, from WordPress to Adyen to Shopify to Stripe to Dropbox and More!
We’ve slotted about 50% of the speakers for the huge 2019 SaaStr Annual, and we’ll post the very first draft agenda soon! A quick look at just a handful of…
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Blog Posts, SaaStr EventsLast Chance to Come To Come to SaaStr Europa 2019 in Paris for only $299 (!)
We’re heads down for the 12,000 person, 6+ stage, sort of crazy SaaStr Annual this February in SF, our 1,000 person Big Holiday Party in SF on 15 November, and even…
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Blog Posts, Growth, Metrics, Product, SaaStr Events, Scale, VideosSaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe (Video + Transcript)
Didn’t get the chance to fly out to Paris for SaaStr Europa earlier this year? Check out this session with Guillaume Princen, Head of France and Southern Europe @ Stripe,…
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SaaStr Events, SaaStr NewsWho to Meet at SaaStr Annual 2019! See Which Companies Will Be Attending
Who to Meet at SaaStr Annual 2019: More than +2500 teams are already signed up to learn about the latest innovations in SaaS at next year’s SaaStr Annual 2019! Taking…
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Career Growth & Advice, Marketing, Marketing Strategy, SaaStr Events, Scale, VideosInsider’s Guide To Building Great Product w/Merci Grace, Slack’s First Head of Product (Video + Transcript)
We recently had the honor of hosting Merci Grace, Slack’s very first head of product, at the SaaStr Co-Selling Space for a deep dive session with SaaStr COO Mallun Yen…
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Company Culture, Customer Success, Customer Success, Growth, SaaStr Events, VideosThe Secret to Keeping Customers Happy for 20 Years – Lesson From President at SurveyMonkey (Video + Transcript)
At SaaStr Annual 2018, Tom Hale, President of SurveyMonkey, talked about SurveyMonkey’s success in customer satisfaction. He talks about NPS, how to understand it and utilize the data from your…
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Company Culture, Featured Videos, Growth, Human Resources, Leadership, SaaStr Events, VideosHow to Build Happier Employees – Lesson From Founder and Chief People Officer at HubSpot (Video + Transcript)
At SaaStr Annual earlier this year, we had a session with Hubspot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. They talk…
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Blog Posts, SaaStr EventsCome to The SaaStr Really Big Holiday Party Nov 15! Get Tix Now!
We’re doing a Really Big Holiday Party this year for SaaStr, and we’re doing it SaaStr-style with mentorship, top-notch sessions, our house band, and much more! We’ll be at the…
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