I know you are probably like me.  You go to a web service.  What do you do?  Free trial.  Sign Up Now.  The very, very last thing I am going to click is “Contact Me.”  The last thing I want, as a web-centric small customer/user, is some sales rep selling me on some product I just want to … Continue reading Turns Out, 85% of the World Likes “Contact Me”. Even Though You Don’t.