When a customer leaves happy, they often still recommend you When a customer leaves unhappy, they always recommend a competitor — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) February 19, 2025 The other day, I had an experience I’ve never had in 14 years of building and buying SaaS:  I became That Angry Customer.  … Continue reading You’ll Lose Customers. It Hurts. But Don’t Let Them Become Angry Ex-Customers.