AI agents don’t free us from work. They make us do even more work to keep up with competition and customer expectations. Quarterly releases? Gone. Sales reps getting back to you in a few days? Over. The customer being responsible for their own deployment? A...
So about a year ago, we built “Digital Jason” — our first AI Agent. It was all we had until June/July 2025 — and we learned so, so much from it. Digital Jason is an AI version of me, trained on: 13 years and 4,600+ posts of SaaStr content thousands...
Not every B2B company needs to panic right now. Some of you shipped AI agents early. Some of you have been rebuilding your product around AI for 18+ months. Some of you already have agents in production, doing real work for real customers. This post isn’t for...
One of the most common questions many of us are wrestling with now: just how many reps do I actually need now? And there are two very different playbooks being run right now across the fastest-growing AI companies. Both work. Both have real trade-offs. And the one you...
We’ve been running AI agents in production at SaaStr for about 10 months now. What started as a couple of experiments has turned into almost 30 agents and vibe-coded apps running across our GTM stack — from outbound sales to inbound qualification to internal...
I had a moment last week that reminded me just how much work we still have to do in getting our teams up to speed on AI. I sat down with a VP Finance I’ve worked with for years. Smart guy. Strong background, knows the classic tools cold. Been in B2B for a...
Here’s what no one tells you about deploying 20 AI agents across your business: they all need somewhere to live. Ten months ago—Salesforce had almost become shelfware for us. Even though I’ve been a customer for 20 (!) years. Why? Our sales team had...
I pay $100/month for Claude Max. It’s the single most important tool I use every day. I’ve built 10+ production apps on it. I run my entire business through it. I’d pay double. And yet — right there in my billing settings — there’s a simple...
When AI threatens to eat your company, only the founder can rewrite the menu. There’s a moment in the life of every successful B2B company where the founder steps back and says: “I built this thing. It works. Let the professional operators take it from...
Anyone investing (including me) has been spending a lot of time with both AI-native startups and traditional B2B companies lately. We see what the newcomers are doing, what the hypergrowth players are doing, and how the incumbents are handling the AI Age. The...
Most of the AI agent content out there follows the same script: we deployed an AI SDR, here are the results, wasn’t that amazing. Nobody talks about what happens when you have multiple agents. When you have an AI SDR in Artisan, another one in Salesforce...
I was in a board meeting last week for a breakout AI B2B leader at $100m+ ARR and the team was excited … but stressed. Why? So many of their largest customers were happy to sign relatively large checks for their AI Agent. Six figures. Some even seven. The product was...
Anthropic just published a breakdown this week of where AI agents are actually deployed across nearly 1 million real production tool calls. Software engineering sits at 49.7%. Sales and CRM is at 4.3%. Finance at 4.0%. Legal at 0.9%. At first it might seem to say AI...
There’s been a massive SaaS sell-off since mid-2025. Multiples compressed. Growth stocks punished. The “SaaS is dead” takes are everywhere again. B2B isn’t dead. Software is still eating the world. Businesses still need tools. Enterprise...
For most of the past decade-plus, B2B software had a beautiful, almost boring stability to it. You’d build a product. You’d get it to $1M ARR. Then $10M. Then $100M. And the product you were selling at $100M ARR looked … pretty much the same as what you...