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Blog Posts, Career Growth & Advice, Exit, Leadership, Marketing, Marketing, SaaStr Events, Videos
The Sendgrid Journey: Scaling From Growth Stage to $2B Acquisition in 4 Years (Video + Transcript)
Since Sameer joined SendGrid at CEO in 2014, the company has quadrupled its revenue, more than doubled its employees, experienced a successful initial public offering and was recently acquired by…
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Blog Posts, Early, Product, SaaS Product Pricing
The Customer That Needs a Champion: Your Free Customers
I am a big believe in Free editions — when they work. At EchoSign, we launched not only with a Free edition, but we launched 100% Free. We thought it…
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Blog Posts, Early, Q&A
The 10 Realities of Start-Up Life
A few things that surprise you especially as a founder: Things are sort of … slooow. Yes, lots is always seemingly going on at a start-up. But the reality is,…
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Blog Posts, SaaStr Events
SaaStr Scale is Two Weeks at Terra Gallery! Here’s Everything You Need to Know Before You Go!
We’re one week closer to SaaStr Scale! A few things to share with you this week about Scale on the 29th. . . BOOK A BRAINDATE WITH THE MENTOR OF…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, SaaStr Events, Scale, Videos
“Early Gains, Early Pains: 5 Lessons for Surviving Hypergrowth” Stride.VC Founder Harry Stebbings and MessageBird Founder and CEO Robert Vis (Video + Transcript)
The startup journey moves in waves—whether you’re ready or not. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future…
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If Customers Want to Cancel, Just Let Them. Move On.
How do you handle B2B customers who want a refund on an annual subscription because they didn’t realize that their credit card would get charged again a year later? You…
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Blog Posts, Metrics, Scale
Twilio Crossed $1 Billion in ARR Growing 81%. Yes, At $1 Billion.
Twilio recently crossed into the $1 Billion ARR club, if not quite at record growth rates, then fairly close to it. 81% Year-over-Year growth at $1,000,000,000+ in ARR. The $1…
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Blog Posts, SaaStr Events
The First Braindates and Mentoring Sessions Rolling out for SaaStr Scale on Aug 29!!
We have 745 founders, CEOs and SaaS execs already coming to SaaStrScale.com in SF on Aug 29. We’ll have a dozen+ playbook sessions from the CROs, CMOs and CCOs of…
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Blog Posts, Career Growth & Advice, Customer Success, Customer Success, Exit, Featured Videos, Leadership, SaaStr Events, Videos
5 Myths That Stop SAAS Companies from Moving Upmarket with Dropbox (Video + Transcript)
Dropbox Chief Customer Officer Yamini Rangan draws on 20 years of experience to challenge five common misconceptions about SaaS success. From beating the competition to over (or under) relying on…
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Blog Posts, Career Growth & Advice, Featured Videos, Growth, SaaStr Events, Sales, Sales, Videos
“The Secret to SMB Sales” Accel Partner Andrei Brasoveanu and Doctolib Chief Development Officer Agnes Bazin (Video + Transcript)
The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than…
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Blog Posts, Early, Fundraising, Metrics
Zoom Had a Burn Rate Budget. So Should You.
There was a very curious thing in Zoom’s financials leading up to its IPO that I am surprised no one commented on. But as a founder, it jumped out at…
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Blog Posts, Featured Posts, SaaStr Events
700+ Already Coming to SaaStr Scale in SF on Aug 29! Here is what you need to know.
SaaStr Scale, our one day, San Francisco based event. We’ll be at the Terra Gallery downtown with all our favorite SaaStr G.O.A.T.s. With just 3 weeks left to go, here…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How Founders Can Take Control of Their Destiny with Tradeshift (video + transcript)
Join Tradeshift founder and CEO as he shows founders how to take control of their destiny. Tradeshift has grown to 650+ people with offices in 12 countries from its start…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)
The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to…
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Blog Posts, Fundraising, Q&A
2 Cold Emails I Funded For Millions
Cold emails to investors have their detractors. There are so, so many start-ups these days. Everyone with a checkbook is looking for signals which of the 1000s to invest in. …
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Popular Q&A
What are strategies to justify a higher valuation for my company?
The easiest “strategies” to get a higher price in an acquisition — which admittedly are very hard to deploy quickly: Raise a venture round at a high price. This is controversial “advice” because it can backfire on you. But the reality is, many M&A prices are...
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in? Are you both willing to go 18–24 months before initial product market fit? Are you both willing to do what it...
Why has Microsoft overtaken Slack with 13 million daily users?
It’s an impressive statistic. But … it is difficult to know how seriously to take this without knowing true engagement, because Microsoft Teams is packed into so many editions of Office, etc. Just like Yammer was (and still is): Perhaps that means Teams will kill...
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust. Specifically, does your gut and time with him/her say you can trust her with a lead. Leads and potential...
Is Salesforce a feasible solution for small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
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