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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Sales, Scale, Videos
“Early Gains, Early Pains: 5 Lessons for Surviving Hypergrowth” Stride.VC Founder Harry Stebbings and MessageBird Founder and CEO Robert Vis (Video + Transcript)
The startup journey moves in waves—whether you’re ready or not. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future…
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Blog Posts, Career Growth & Advice, Early, Featured Videos, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
5 Myths That Stop SAAS Companies from Moving Upmarket with Dropbox (Video + Transcript)
Dropbox Chief Customer Officer Yamini Rangan draws on 20 years of experience to challenge five common misconceptions about SaaS success. From beating the competition to over (or under) relying on…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Sales, Scale, Videos
“The Secret to SMB Sales” Accel Partner Andrei Brasoveanu and Doctolib Chief Development Officer Agnes Bazin (Video + Transcript)
The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How Founders Can Take Control of Their Destiny with Tradeshift (video + transcript)
Join Tradeshift founder and CEO as he shows founders how to take control of their destiny. Tradeshift has grown to 650+ people with offices in 12 countries from its start…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)
The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Building a Stellar Engineering Organization with DataBricks, Salesforce and Apollo (video + transcript)
Scott Beechuk, Partner at Norwest Venture Partners, brings together world-class SaaS engineering leaders Claire Hough, Vijay Gill and Weiping Peng for a dynamic conversation on where SaaS technology is headed,…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How to Build a CSM Team That Generates 130% Net Retention with Talkdesk (Video + Transcript)
Gillian oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. In this session Gillian will walk you through how to build a…
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Blog Posts, Career Growth & Advice, Customer Success, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
“7 Tips and Tricks to having happy customers at Scale” New Relic EVP, Roger Scott (Video + Transcript)
Customer expectations are at an all-time high, making it more and more difficult for companies to please them. Companies who understand their customers well are the ones who rise to…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
“Top lessons learned from our best and worst marketing experiments” Lucidchart Co-Founder and CEO Karl Sun (Video + Transcript)
Lucidchart has been recognized as one of the most mature Product Lead Growth business models in the market, driving over 700,000 registrations per month, combined with a hyper-efficient B2B business…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
From Product Market Fit to Scale – Perspectives from Founder & Investor (Video + Transcript)
Join Rene Yang Stewart, Co-Head and Principal, Vista Equity Partners, and Monica Enand, Founder and CEO, Zapproved, as they discuss growing a company from product market fit to scale. Vista…
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Career Growth & Advice, Featured Videos, Growth, Leadership, Other, SaaStr Events, Videos
“From Hackathon to Unicorn” Talkdesk Co-Founder Tiago Paiva and SaaStr CEO Jason Lemkin (Video + Transcript)
In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space….
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Crushing the Pivot: Lessons Learned from a Product Reboot with TaskRabbit (Video + Transcript)
Join Leah Busque, TaskRabbit founder and Fuel Capital general partner as she talks about crushing the pivot, doing a complete product reboot and the lessons learned along the way. Want…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
SaaS in Africa: 10 Things We Learned From Scaling to 1M Users (Video + Transcript)
Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Want to see more content like this? Join us at SaaStr Annual…
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Blog Posts, Career Growth & Advice, Featured Videos, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Videos
Building a $100M ARR Sales Team the Second Time Around with WP Engine (Video + Transcript)
Matt Schatz is SVP of Sales at WPEngine, responsible for defining and executing the global sales strategy. Matt has nearly two decades of senior leadership experience in sales and customer…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
From Freemium to Enterprise with Slack (Video + Transcript)
Join Kevin Egan, Slack’s VP of North American Sales and Dannie Herzberg, Slack’s Director of Sales as they walk you through Slack’s Freemium to Enterprise strategies. Want to see more…
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Popular Q&A
What are strategies to justify a higher valuation for my company?
The easiest “strategies” to get a higher price in an acquisition — which admittedly are very hard to deploy quickly: Raise a venture round at a high price. This is controversial “advice” because it can backfire on you. But the reality is, many M&A prices are...
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in? Are you both willing to go 18–24 months before initial product market fit? Are you both willing to do what it...
Why has Microsoft overtaken Slack with 13 million daily users?
It’s an impressive statistic. But … it is difficult to know how seriously to take this without knowing true engagement, because Microsoft Teams is packed into so many editions of Office, etc. Just like Yammer was (and still is): Perhaps that means Teams will kill...
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust. Specifically, does your gut and time with him/her say you can trust her with a lead. Leads and potential...
Is Salesforce a feasible solution for small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
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