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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Top 10 Learnings about Free Trials with Tomasz Tunguz (Video + Transcript)
Join Tomasz Tunguz, Managing Director with Redpoint Ventures as he takes you through a quantitive analysis of 600 Freemium Soon companies. Want to see more content like this? Join us…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)
Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Keith began his career in the industry…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How to Take Customer Success from Idea to Action from Gainsight, Xactly, Navex and Glint (Video + Transcript)
At this point, everyone knows they need to nurture and protect their customer base—they’re your most precious and valuable assets. They create the vast majority of your revenue, they’re an…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
7 Tips For Using Customer Feedback To Build Rabid Fans And Make More Money (Video + Transcript)
Consistently ramping your ARR is a whole lot harder if your customers don’t stick around. In an age where earning customer loyalty and trust is harder than ever, the road…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Top 10 Lessons Learned in Getting to $100M ARR with Adaptive Insights (Video + Transcript)
Tom Bogan, CEO of Adaptive Insights, a Workday company, will review the key principles to building a successful SaaS company. From team to vision to metrics to funding and more,…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How to Make the Whole World Love Your Product from Bevy, Atlassian, Salesforce and Slack (Video + Transcript)
Join Derek Anderson, Co-Founder of Bevy alongside Atlassian Sr. Director of Customer Engagement, Leslie Lee, Salesforce VP of Community Erica Kuhl and Slack Developer Marketing Manager Elizabeth Kinsey for a…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
The Top 5 Questions Every CEO Wrestles With – Lessons From Host Analytics (Video + Transcript)
Dave Kellogg is the former CEO of Host Analytics and prolific blogger. Join him as he takes you through lessons learned from Host Analytics on the top questions every SaaS…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
State of the Cloud 2019 from Bessemer Venture Partners (Video + Transcript)
Join Bessemer Venture Partners’ Byron Deeter and Kristina Shen as they take a look at trends and predictions for the cloud industry in 2019. This marks the company’s fifth annual…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Lessons from Gorgias: How to Close your First 1000 Customers Based Solely on Data (Video + Transcript)
Gorgias helps brands automatically respond to basic questions, and track the impact of customer service on sales so support becomes a profit center. Join CEO Romain Lapeyre as he walks…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Beyond $1B ARR: Lessons from Zendesk on Why the Cloud is Unstoppable (Video + Transcript)
The cloud’s biggest days are yet to come. The rise of the public cloud is driving a massive replatforming of the tech stack and customer experiences for every company. What’s…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
A Decade of Learnings from Y Combinator (Video + Transcript)
Michael Seibel is CEO and a partner at Y Combinator and co-founder of two startups – Justin.tv and Socialcam. He has been a partner at Y Combinator since 2013, advised…
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Career Growth & Advice, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
The Evolving Role of the CEO: As a Company Scales, How Your Job Changes (Video + Transcript)
Join Atrium CEO and Justin.TV/Twitch Founder Justin Kan alongside Modern Health CEO Alyson Friedensohn and Winnie CEO Sara Mauskopf for a panel on the evolving role of the CEO. Want…
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Career Growth & Advice, Early, Exit Strategy, Leadership, Other, SaaStr Events, Videos
From Idea to Billion Dollar Business: the RingCentral Journey (Video + Transcript)
Join Vlad Shmunis, founder, chairman, and CEO of RingCentral as he discusses RingCentral’s journey from a two-person startup to a $7B market cap global enterprise communications company (NYSE:RNG) — the…
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Blog Posts, Company Culture, Diversity & Inclusion, Featured Videos, Human Resources, Leadership, SaaStr Events, Videos
How we did it: Gender Equality, Equal Pay, and Racial Equality with Salesforce (Video + Transcript)
Join Molly Ford, Salesforce Global Equality Programs Senior Director, and Leyla Seka, Salesforce VP of Mobile for actionable advice they have applied on their own journey. Here are their lessons…
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Blog Posts, Exit, Exit Strategy, Featured Videos, SaaStr Events, Videos
Disrupting the Desk Phone: How and Why We Made a $50M Acquisition with Dialpad (Video + Transcript)
Listen to the story of how Craig Walker, Founder & CEO at Dialpad acquired TalkIQ for $50M in 2018. With one startup acquired by Yahoo in 2005, another acquired by…
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Popular Q&A
Is Salesforce a feasible solution to manage leads within a small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
What are some of the biggest mistakes you made with enterprise SaaS sales?
Boy a lot. A list of some of the bigger ones: Not mapping out — and getting to know — all the stakeholders. This is a skill you need to learn quickly in the enterpise. The person that contacts you often is just one of many stakeholders in the purchase. Don’t assume...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
What is the norm for a “rainy days” bank buffer, considering payroll, rent, and everything in-between?
The best rule I’ve learned in SaaS is the “50% of your ARR on the balance sheet” rule. If you have > 50% of your ARR in cash, in the bank, that’s usually enough to make the key accretive investments you need to make in people, infrastructure and marketing, If you...
If we have two overlapping products is it better to have one sales team or two teams?
It’s almost always better to have different sales teams handling different products Why? If for no other reason — Incentive Alignment. Sales reps work on commission, and they are driven almost entirely by what they get the most commission for. When they sell 2...
Want to Get Ahead in Sales? Make Sure You Pick the Right Track
It is important to decide which of 3 life tracks you want to be on: Super-successful sales rep / individual contributor. I.e., make $200k or even $500k+ someday, just closing deals yourself. Crush your number, live the life, take nice vacations, wear expensive suits,...
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