Just Between Two CEOs: Dev Ittycheria of MongoDB and Jyoti Bansal of Harness.io and AppDynamics
Two successful SaaS leaders talk about product alignment, freemium models, having an open-source product and other topics in SaaS we all want answers to.
The 6 Most Common Mistakes Founders Make When They Are Just Starting to Scale Revenue
Dear SaaStr: What are The Most Common Mistakes Founders Make When They Are Just Starting to Scale Revenue? Let me list some of the ones I see most often going from say $1m to $10m in ARR: Chasing the Shiny Penny. One of the biggest mistakes I see after $1m in trying...
Dear SaaStr: How Do I Best Prevent Churn?
Dear SaaStr: How Do I Best Prevent Churn? You don’t. Instead, you drive it down. Each quarter. You can’t eliminate churn. It’s a fact of business life in selling a product with recurring revenue and thus recurring sales. You can hide churn (e.g., by signing multiyear...
Dear SaaStr: How Can an Early Stage SaaS Startup Get its First 1-3 Pilot Fortune 500 Paying Customers?
Dear SaaStr: How Can an Early Stage SaaS Startup Get its First 1-3 Pilot Fortune 500 Paying Customers? It’s not magic. And it’s not a mystery. Even though it can seem like it, until you’ve done it yourself. There are basically two paths, and one...
Dear SaaStr: How Would You Invest a 5 Million Dollar Payout From an Acquisition?
Dear SaaStr: How Would You Invest a 5 Million Dollar Payout From an Acquisition? Bear in mind I’m not a CFA, CPA, or professional financial advisor. But I have been through it. And so I know this is a more difficult question to answer than you might think. The...
Dear SaaStr: A Co-Founder is Asking for More Equity Post Fundraising. What Should I Do?
Dear SaaStr: A Co-Founder is Asking for More Equity Post Fundraising. What Should I Do? Listen. It usually means something is wrong. Or at least, off: If you got the equity splits right at first, usually, big issues don’t come up later. This may be a sign you need to...
Dear SaaStr: What Would Be The Single Most Important Advice You Would Give Other Entrepreneurs?
Dear SaaStr: What Would Be The Single Most Important Advice You Would Give Other Entrepreneurs? Quit today if you don’t want it bad enough. But … never quit if you truly do. … Now, by “quit” I don’t literally mean leave the keys on your...
Dear SaaStr: What Should Happen When a Co-founder Wants to Quit?
Dear SaaStr: What Should Happen When a Co-founder Wants to Quit? This is one of the toughest situations to be in. First, figure out if it’s just anxiety. Starting something is hard. Getting to the first $1m in ARR is borderline impossible. If it’s “just” anxiety, and...
7 Things to Do When You’re Struggling
Dear SaaStr: What’s Your Best Advice for Struggling Entrepreneurs? Having struggled a lot myself in the early days several times … just a few thoughts to summarize my learnings: 1. Get help & upgrade the team. This is the #1 thing you can do to move...
Dear SaaStr: How Do You Keep Yourself From Getting Fired as a Founder CEO?
Dear SaaStr: How Do You Keep Yourself From Getting Fired as a Founder CEO? First, note it isn’t easy to get fired as a founder CEO. Especially if you haven’t raised all that much money. I’ll leave the legal and contractual answers to others. But...
The Secrets to Scaling to $2 Billion in ARR With HubSpot Co-founders Brian Halligan and Dharmesh Shah
We’re gearing up for our biggest, best-est SaaStr Europa 2024 (June 4-5 in London!) and SaaStr Annual 2024 (Sep 10-12 in SF Bay again!) As part of that, we’re taking a look back at some of the best sessions ever. When both of HubSpot’s co-founders...
To Really Scale, You Need $1M on Your Balance Sheet for Every $2M in ARR
There's a moment in time in every SaaS company where money doesn't really matter anymore. You have enough to hit your goals. And there's a much earlier moment in time where every single dollar matters. Between the two is the art of investing your balance...
Five “Cons” To Adding a Free Edition
Dear SaaStr: Is There Any “Con” In Giving Our Sales Tool For Free to Early-Stage Startups? Free of course can real work, done right.: Slack Zoom Canva All built massive businesses on the back of very Free editions, even if they later turned more...
Dear SaaStr: What is The Average Ratio of Support Staff to Customer Count in SaaS?
Dear SaaStr: What is The Average Ratio of Support Staff to Customer Count in SaaS? Typically support consumes about perhaps 5%-7% of your revenue at scale (excluding customer success) in most SaaS models. It could be more or less, but that’s a rough way to think about...
CEO & Founder
Related Posts
Industry News
- Matthew McConaughey is still Salesforce's AI cowboy
- Vista-Backed Solera Seeking More Than $1 Billion in IPO
- Twilio cofounder Jeff Lawson appears to have just bought The Onion
- Thoma Bravo to buy UK's Darktrace for around $5.3 bln
- Check Point delivers strong quarterly revenue growth but stock drops - SiliconANGLE
- Microsoft revenue surges 17%, driven by AI gains, ChatGPT partnership
- Musk’s xAI Is Close to Raising $6 Billion from Sequoia, Others
- Alphabet shares jump 14% on earnings beat, first-ever dividend
- Rubrik prices IPO at $32 per share, above expected range
- IBM to acquire HashiCorp in $6.4 billion deal, reports another revenue miss