Blog Posts, Growth, Hiring, Human ResourcesSaaS as we know it probably started in 1999. Salesforce was founded then, NetSuite just before that. SurveyMonkey was founded in 1999, one of the few SMB survivors of that…
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Q&AMy #1 tip: Get Zen. Once you sell it, it is not yours anymore. And both your upside and your downside are now capped. You can no longer fail or…
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Q&AI think a CEO, or at least the founders, should have leverage as soon they can afford it. In both my start-ups, an “assistant” (office+paperwork+EA) was literally the first non-founder+engineering…
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Blog Posts, Growth, MetricsXero is one of those SaaS companies most of us have heard of and know is a big success and sort of know about, but, not really 😉 What lessons…
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Many certainly do. Here is the standard clause in Salesforce’s MSA: A late payment fee clause is a good idea, and especially, to place prominently on your invoices. Why? As…
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Blog Posts, Company Culture, EarlyAlmost all of our 4,000+ pieces of content and 300+ SaaStr sessions and 250+ podcasts are really just about how to do … better. A smidge better. A bit better. …
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Q&AI’m not that great at sales myself (not really), but I am a student of it. A few things I’ve observed about human behavior, negotiation, and good and bad sales…
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Blog Posts, Early, HiringI’ve now worked with or invested in ~25 successful start-ups beyond my own companies and I’ve watched a lot of VP hire train wrecks. Probably the most common is “the…
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A few ideas: Invite them to something useful. Invite them to a webinar. To an upcoming event you are doing. To a dinner for top prospects. They might be interested…
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Q&AIf you raised a $15m Series B, these days, it’s quite possible a small amount can be used to buy out your shares. Don’t expect an amazing price, but the…
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Blog Posts, Marketing, Scale12 months ago, SaaStr.com underwent its second big redesign in its history: The goals weren’t quite agreed at the time — we didn’t have true alignment here, a missed opportunity…
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I’m not aware of any huge successes in SaaS that were active side projects while the founders worked at different companies. But there are a bunch that were side projects…
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The data in everything in venture is … mixed. Yes, the crazy outperformers in venture are smaller funds, from Lowercase Capital to Benchmark, etc. But the goal overall is to…
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Blog Posts, ScaleFastly isn’t quite as well known as the others in this 5 Interesting Learnings Series — Zoom, Slack, PagerDuty, etc. But it has some very interesting learnings for founders. Especially…
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Q&ASome older companies do this. We were just handed a bill like this for a 20+ year old SaaS product bought out by a PE firm. And really, an “auto-renew…
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