Blog Posts, Leadership, Metrics
“To keep you honest, and help the entire company and team keep track of how you are really doing … build a simple, rolling, “L4M” (Last Four Months) model. It…
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Blog Posts, Marketing, SaaS Product Pricing
If you’ve been around since the earlier days of the internet , a certain phrase may send shivers up your spine — “Roundtrip Revenue.” People went to jail at AOL…
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Blog Posts, Growth, Marketing
Your marketing site has to be: ClearerSimplerMore ObviousMore Up-to-dateBetter designedEasier to contactFasterSlickerBetter Informing Than your actual product Yet, it's almost always not — Jason ✨BeKind✨ Lemkin ⚫️ (@jasonlk) October 25,…
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Blog Posts, Early, Fundraising, Leadership, Q&A
"Secondary liquidity", where you can sell some of your shares in a round, is more and more common now Should you sell if you can? The answer to me is…
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Blog Posts, Early
Q: What are the challenges that a SaaS business owner must overcome to be successful? My list: Finding a truly great co-founder. Yes, some can do it on their own. Eric…
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Blog Posts, Company Culture
So we did a quick informal Twitter poll with 830+ votes, and 25% of you said you’re going back to the office now that San Francisco is allowing non-essential employees…
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Blog Posts, Hiring, Human Resources
Recently, a good friend of mine running a Hot SaaS Start-up asked me if he should hire a particular VP of Product candidate I knew well. The team he’d be managing was…
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Blog Posts, Fundraising
True – just tell me what you do in 1 sentence, your ARR, MoM growth rate, website URL, and perhaps a link to a docsend. Anything more looks like spam….
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Blog Posts, Leadership, Q&A
Q: What are some common reasons that CEOs and other top executives are fired? Ironically, it is rarely for missing the plan — at least at start-ups. Rather, execs and…
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Blog Posts, Hiring, Human Resources
Who should you hire, with limited budget? A VP of Sales? A Director of Demand Gen? Or A Head of Product? The answer is Yes. A truly great hire is…
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Blog Posts, Customer Success, Marketing, Sales
If your competition doesn't offer phone support, But you do … Watch your NPS eclipse theirs, all things being equal. Isn't that worth a few bucks? — Jason ✨BeKind✨ Lemkin…
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Blog Posts, Growth
A few years back, we did an extra “Day 0” AMA session at SaaStr Annual with Christoph Janz of Point 9 Capital and several hundred founders came. One asked what…
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Blog Posts, Career Growth & Advice, Leadership
Some founders just quit,Even once they have something. You can tell themYou can help themYou can hug themYou can fund them But sometimes, It’s just been too hard. Find someone…
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Blog Posts, Early, Sales, Sales
Some of the ideas in this post are … basic. So forgive me. But I’m going to include some of them as I’ve noticed that as SaaS explodes, more and…
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Blog Posts, Early, Q&A
Q: Why are sales jobs the worst? Here’s why sales is tough: You can’t hide — at least not for long. At some point, you have to put real points on…
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