Blog Posts, Growth, Product
Recently there was a lot of discussion around if there are truly “10x engineers” or not. It’s a complicated topic. But one thing that is clearly true — there are…
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Blog Posts, Career Growth & Advice, Featured Videos, Growth, SaaStr Events, Sales, Sales, Videos
The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Join Tradeshift founder and CEO as he shows founders how to take control of their destiny. Tradeshift has grown to 650+ people with offices in 12 countries from its start…
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Blog Posts, Customer Success, Customer Success, Growth, Q&A
In SaaS, they all have top-tier net revenue retention. Even, and even especially, if their customers are SMBs (which churn at a higher rate): PagerDuty, 139% net revenue retention. 5…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Scott Beechuk, Partner at Norwest Venture Partners, brings together world-class SaaS engineering leaders Claire Hough, Vijay Gill and Weiping Peng for a dynamic conversation on where SaaS technology is headed,…
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Blog Posts, Customer Success, Customer Success, Fundraising, Growth, Hiring, Product
Recently on LinkedIn and Twitter I put together a list of things that later, once you are successful, even very successful, you’ll regret. It got a lot of engagement from…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Gillian oversees Talkdesk’s Customer Success and Technical Support teams, partnering closely with customers to achieve their CX vision. In this session Gillian will walk you through how to build a…
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Blog Posts, Growth, Marketing, Marketing
So about 6 months ago, Quora launched a new core feature into beta, “Spaces”. Space is basically a feed for content around a topic, but can easily incorporate content from…
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Blog Posts, Growth, Marketing, Marketing, Metrics
Once you hit Initial Traction in SaaS, say that first $1m-$1.5m in ARR, you’ll finally find something that works. One channel, often. E.g., partnerships. Or Facebook ads. Or an app…
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Career Growth & Advice, Featured Videos, Growth, Leadership, Other, SaaStr Events, Videos
In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space….
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Blog Posts, Growth, Marketing, Sales
Recently I was catching up with an exec from a SaaS company well in excess of $100m ARR. One of the key platforms their app integrates with has started to…
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Blog Posts, Career Growth & Advice, Featured Videos, Growth, Leadership, Marketing, Marketing, Other, SaaStr Events, Videos
Matt Schatz is SVP of Sales at WPEngine, responsible for defining and executing the global sales strategy. Matt has nearly two decades of senior leadership experience in sales and customer…
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Blog Posts, Growth, SaaStr Events
We’re doing a new, very cool, all-day, 1-day event in San Francisco on August 29th just on The Playbook. The Playbook: To Recruiting Your Sales Team, with Brex CSO Sam…
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Blog Posts, Early, Fundraising, Growth
I’ve watched many bridge rounds over time from a far, and took $500k in bridge capital at EchoSign myself when our seed round didn’t end up being quite enough to…
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Blog Posts, Company Culture, Growth, Leadership, Marketing, Marketing, SaaStr Events, Scale, Videos
Join Algolia CEO Nicolas Dessaigne and Segment VP of Marketing Hollie Wegman for a session discussing best practices for growing your ARR in your SaaS. Want to see more content…
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