Dear SaaStr: I Have Some Shares in a Successful Start-Up I Worked At, But the Company Won’t Let Me Sell Them. Why Not?? It’s a real issue that isn’t discussed enough. And while it mainly impacts ex-employees, it also impacts angel and seed investors who are...
“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We had a great one last time with Peter Specht, Partner at Creandum. Check that out here. This week we’re...
Dear SaaStr: How Do I Increase Pricing Again Without Angering Customers? One simple thought: earn it. First, plan to increase pricing in general once a year, each year for new customers. But earn it. And generally for new customers, not existing customers. How...
How The World Works: 2020: Grow Like Crazy, Burn Doesn't Matter2024: Grow Almost as Fast, But Be Wildly Efficient e.g., https://t.co/vwnFotOlYn Now at $800,000,000 in ARR, growing 35% pic.twitter.com/7EvYbQRjH6 — Jason ✨Be Kind✨ Lemkin 🇮🇱 (@jasonlk)...
At the first SaaStr Europa, Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Unsurprisingly, it was one...
“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. We had a great one last time with Harpinder Singh, Partner at Innovation Endeavors. Check that out here. This week...
So years ago on SaaStr, I wrote a post on how everyone in your company should do customer support once a month. I learned this from Intuit, brought it back to my startup, and forced everyone to do it. Even engineering, which at first strongly resisted. More on that...
2021: “Just raise the extra capital! We don’t need it, but at that price — it’s basically free” 2024: “Free? FREE?? What were we thinking. Thank you much for that great advice, Mr. VC” — Jason ✨Be Kind✨ Lemkin 🇮🇱 (@jasonlk) February 15, 2024 So, so much has...
“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last time we had a great one...
Dear SaaStr: What’s the difference between a VP of Marketing and a VP of Demand Gen? Perhaps nothing. Perhaps. A lot of demand gen leaders want to be a “VP of Marketing” next, and that can be a great hire, and a great title to give them. But in...
So Michael Ho did a visualization here of Carta data that IMHO illustrates the changes in valuations over multiple rounds in a way so many founders … miss. And misunderstand. At the end of the day, SaaS companies that get all the way to IPO end up trading at...
Lately I’ve been working with 5+ SaaS companies all hiring their first VP of Product. Most around $6m-$10m ARR, although one just past $2m ARR. And critically, most have a really strong CEO-CTO partnership. Both are great leaders, and both are great at...
Are layoffs now just institutionalized in Silicon Valley? And if so, what does that mean? Instacart was one of the 3 Tech IPOs to go out late last year, along with Klaviyo and ARM. And then crushed the last quarter, with $800m of revenue and a stunning $200m of...
Sign you are going upmarket the right way: Every quarter you have a new largest customer — Jason ✨Be Kind✨ Lemkin 🇮🇱 (@jasonlk) February 24, 2024 There’s a fun — and very lucrative and rewarding — exercise I like to go through with most of...
So there’s kind of a mean exercise I do at board meetings. It doesn’t sound mean, I do it very kindly. But I’ll be honest, it’s a bit of a trick question. A VP of Sales will do a deal review and talk about how they closed a new epic logo for a small initial deal that...