Blog Posts, GrowthThe Only 4 Things That Really Matter After $10m ARR
The 4 things that matter most are things that it’s often hard to take too seriously in the early days. Culture? Well, in the early days that’s the cofounders and the…
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Blog Posts, GrowthThe 6 Things The Old Me Would Tell The Young Me, 5 Years In
Young Me, 2011: $100m ARR seems very far from our $10m ARR today. Very far from today. Old Me, 2018: But it Compounds. In 2018, that same business will be…
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Blog Posts, Career Growth & Advice, Early, Growth, LeadershipCould Someone Be a Better CEO Than You?
The Holidays and the end of the year is sometimes a time we quietly ask ourselves, after a few (or more) years in … Could Someone Do a Better Job…
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Career Growth & Advice, Compensation, Early, Engineering, Growth, Hiring, Leadership, SaaStr Events, Scale, VideosAttracting and Retaining the Best Engineers as You Scale with Box and Plato (Video + Transcript)
This session at SaaStr Annual 2018 featured Quang Hoang, CEO of Plato HQ and Jeffrey Queisser CoFounder and SVP, Engineering of BOX. They talk about the pyramid you need to…
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Blog Posts, Compensation, Growth, SalesIt’s Time To Start Getting an Uber/Lyft Rating for Sales Reps. And Paying Them Based On It.
This year we’ve had a string of fairly terrible experiences buying software at little ol’ SaaStr: With one well-known SaaS vendor, an employee e-signed a 2-year contract without permission. We…
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Blog Posts, Growth, SalesWhat’s Your Loss Rate? You Really Should Know.
A ways back on SaaStr, we wrote a classic post, Beware of the Confidence of High Win Rates. It’s something I see again and again, especially below $2m in ARR…
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Blog Posts, Growth, Sales StrategyHow to Close More Revenue Today — With The Leads You Already Have. Use The “3 L’s”.
If you’re past $4m-$5m or so in revenue, this post isn’t for you. You’ll have figured this out, at least mostly. But if you are on either side of $1m…
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Blog Posts, Growth, Product, Q&A, SalesFour Simple Tips to Increase Pricing. Without Angering Your Customers.
One simple thought: earn it. First, plan to increase pricing in general once a year, each year. How much? Well, that will depend on how much additional value you’ve added…
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Blog Posts, Customer Success, Early, Featured Videos, Growth, Leadership, Product, SaaS Product Pricing, SaaStr Events, Scale, VideosOlivier Pomel, CEO of Datadog: How to Build and Sell a Product that Customers Love (Video + Transcript)
Co-Founder at Plato, Jean-Baptiste Coger (JB), held a session with CEO at Datadog, Olivier Pomel, at SaaStr Europa. Pomel focuses his talk on making your SaaS startup customer-centric. He talks…
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Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosBest Practices in Customer Success in 2018: Maximizing Revenue, NPS and Happiness (Video + Transcript)
This session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
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Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosThe Road to Building a 100 Year Company (Video + Transcript)
General Partner at Kleiner, Perkins, Caufield and Byers, Mamoon Hamid, and CEO at Netskope, Sanjay Beri, talk about building your company for 100+ years. Sanjay discusses scaling your culture throughout…
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Blog Posts, Growth, Sales11 Things That Set The Best Salesteams Apart From The Rest
The best salesteams seem to just do amazing things together. What differentiates them? Well, they do tend to work at some of the best companies, so there is that. But…
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Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosBuild A Culture That Scales: Lessons from Algolia, Glassdoor’s Highest Rated SaaS Company
This fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
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