Blog Posts, Growth, Hiring, SalesIn the early days of SaaStr, we wrote a bunch of posts that were controversial at the time, but later, most sales leaders eventually agreed with. That you know early. That…
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Blog Posts, Career Growth & Advice, Customer Success, Customer Success, Growth, Q&AIn today’s crazy world, more and more vendors are seeing customers that want to cancel annual or longer contracts. What should you do? The simple answer “of course” is that…
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Blog Posts, Customer Success, Growth, Leadership, Marketing, SaaStr Events, Sales, VideosFounder Guillaume Cabane provides information on when and how to run a growth team and provides multiple examples of growth models. Use these tools to determine how to run growth…
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Blog Posts, Company Culture, Growth, Hiring, LeadershipFor many of us, these are challenging times. This may be of the simplest SaaS posts of all times, with some of the most basic advice, but it’s worth talking…
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Blog Posts, Customer Success, GrowthIt can be really tough to think through the short-term pressures of churn. SMBs are hurting the most, and the churn will be highest there. Enterprises are churning less, but…
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Blog Posts, Fundraising, Growth, SalesWhatever this downturn looks like, it won’t be the same as ’08-’09. Which was brutal. But we did learn some things from it that were somewhat counter to our expectations. What…
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Blog Posts, Customer Success, Customer Success, GrowthWe’re obviously in a very unique situation today. The pace at which Corona is impacting us all right now is so fast, it’s hard to keep up. Even just in…
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Blog Posts, Fundraising, GrowthI’ve always been a fan of venture debt and similar products, used properly. Back in the day at EchoSign / Adobe Sign, we crossed $10m in ARR having raised less…
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Blog Posts, Customer Success, Growth, Q&AThe good news today, is there are tons of customer success veterans out there. So you can find folks to join you. Even just a few years ago, there weren’t enough folks…
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Blog Posts, Customer Success, Customer Success, GrowthThe other day I had a whiplash moment as a customer of a Unicorn SaaS company. I had a large problem with a piece of software with a lot of…
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Blog Posts, Customer Success, Featured Q&A, Growth, Leadership, SaaStr Events, Sales, VideosCreating champions requires detailed focus on the journey. Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move…
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Blog Posts, Growth, Sales, SalesQ:How do you motivate your sales team after a disastrous month? It’s definitely a challenge to keep the sales team in the game once things … slow down a lot….
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Blog Posts, Growth, SalesWe put together a basic 50/50/25 VP of Sales comp plan early on at SaaStr, and it seemed time for an update. Incentives are critical, and the VP Sales will…
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Blog Posts, Exit Strategy, Growth, Q&AQ: What are some of the most overlooked details or challenges when integrating two companies post-acquisition? I can make a long list of challenges and overlooked details in acquisitions, but…
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Blog Posts, Career Growth & Advice, Company Culture, Growth, Hiring, Human Resources, Leadership, SaaStr Events, Sales, VideosJason Lemkin moderates a panel of some greatest-of-all-time SaaStr speakers taking questions from the audience and over Twitter. The panel discussed navigating a future recession, building great office culture, app exhaustion and more.