Sales Archives

Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Sales, Scale, Videos

“Early Gains, Early Pains: 5 Lessons for Surviving Hypergrowth” Stride.VC Founder Harry Stebbings and MessageBird Founder and CEO Robert Vis (Video + Transcript)

By Faith Storey | August 15, 2019

The startup journey moves in waves—whether you’re ready or not. After finding funding and product/market fit, your next steps as a founder in the hypergrowth phase can determine the future…
Continue Reading

Customer Success, Engineering, Podcasts, Product, Sales, Sales

SaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019

By Deborah Findling | August 9, 2019

Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence…
Continue Reading

Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Sales, Scale, Videos

“The Secret to SMB Sales” Accel Partner Andrei Brasoveanu and Doctolib Chief Development Officer Agnes Bazin (Video + Transcript)

By Faith Storey | August 8, 2019

The first step in success with SMB clients is to recognize that it’s not a one size fits all scenario. Companies need a specialized approach for SMB accounts, different than…
Continue Reading

Early, Marketing, Marketing, Podcasts, Sales, Sales

SaaStr Podcast 254 with HubSpot Founder & CEO Brian Halligan — August 2, 2019

By Deborah Findling | August 2, 2019

Ep. 254: The age-old sales funnel has worked fine for decades…until now. Flaws are being exposed, and a new model is imminent. Why is the sales…
Continue Reading

Company Culture, Early, Hiring, Leadership, Podcasts, Product, Sales, Sales

SaaStr Podcasts for the Week with Zylo and TaskRabbit — July 26, 2019

By Deborah Findling | July 26, 2019

Ep. 252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. To date, Eric has…
Continue Reading

Blog Posts, Early, Q&A, SaaS Product Pricing, Sales

SaaS Startups and Reduced Pricing

By Jason Lemkin | July 26, 2019

For most SaaS apps, you want to at least start with “just right”, Goldilocks pricing: Too high a price, and you start to add friction to the sales process. Deals…
Continue Reading

Blog Posts, Early, Sales

The Competition You Always Have: Headspace and Budget

By Jason Lemkin | July 18, 2019

A common VC-ism is that You Always Have Competition. This probably is mostly true, especially since 70% of the top SaaS companies are really just new versions of old, established…
Continue Reading

B2B SaaS Blog - One Tough (But Rewarding) Job: Being the First Sales Rep at a SaaS Startup

Blog Posts, Q&A, Sales, Sales

How to Excel in SaaS Sales

By Jason Lemkin | July 12, 2019

A few thoughts to excel as someone new to SaaS sales: Really learn the product cold. As fundamentally as you can. Every prospect and customer is owed a true solution…
Continue Reading

Blog Posts, Growth, Marketing, Sales

All Platforms Have Their Favorite Partners. Be One Of Them If You Can.

By Jason Lemkin | July 9, 2019

Recently I was catching up with an exec from a SaaS company well in excess of $100m ARR. One of the key platforms their app integrates with has started to…
Continue Reading

Blog Posts, Early, Engineering, Product, Sales

If Your Enterprise Customers Want An SLA — Just Give It To Them. You Owe Them That Much.

By Jason Lemkin | July 7, 2019

Many start-ups and even larger SaaS customers are reluctant to provide a Service Level Agreement — an SLA — that says they will, well, stay up. It’s not our fault,…
Continue Reading

Metrics, Podcasts, SaaS Product Pricing, Sales, Sales

SaaStr Podcasts for the Week with Matrix Partners, ActiveCampaign, Insight Squared, and Dropbox — June 29, 2019

By Deborah Findling | June 28, 2019

Ep 245: David Skok is a serial entrepreneur turned VC at Matrix Partners. He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream…
Continue Reading

Blog Posts, Customer Success, Customer Success, Early, Sales

Should You Visit More Of Your Prospects In Person? Almost Certainly

By Jason Lemkin | June 23, 2019

I remember the first customer I lost due to not showing up in person. They were a Fortune 50 customer. We did a CSAT survey, and every user loved us. …
Continue Reading

Q&A, Sales

Your Competitor Is Trying to Sell To, And Steal, Customers and Prospects

By Jason Lemkin | June 20, 2019

Just assume your competitor is cold calling all your existing customers. They should be. Yes, sometimes the yield here can be low if your customers are very happy. But it…
Continue Reading

Blog Posts, Sales

From Impossible to Inevitable, 2nd Edition, is Out in Hardcover and #1 in New Releases on Amazon!! Get it NOW!!

By Jason Lemkin | June 20, 2019

The incredible, muchly updated From Impossible to Inevitable collection of content from Aaron Ross, Jason Lemkin, SaaStr and new case studies is out. It is really good and a big…
Continue Reading

Early, Q&A, Sales

Get Incentives Wrong in Sales — And You Lose Deals.

By Jason Lemkin | June 1, 2019

Perhaps the “cheapest” thing a salesperson did was hide a cheaper edition from us that would have better met our needs. And by doing so, that vendor lost a top…
Continue Reading

SaaStr Academy

Sales