SaaStr Academy

Blog Posts, Customer Success, Customer Success, Featured Podcasts, Featured Videos, Growth, Podcasts, Scale, Videos

10 Rules for Defining Churn with ForgeRock and Solarwinds

Reducing churn in SaaS, along with increasing new ARR is the backbone to growing your business. In this guide, Andrea Webb, the SVP of Customer Success & Retention at Solarwinds, and Tim Willey, the SVP of Commercial Strategy & Operations at ForgeRock, share their tips for understanding and combating churn. 

scaling to 1 billion Blog Posts, Featured Podcasts, Featured Videos, Growth, Podcasts, Sales, Scale, Videos

The Secret Sauce to Scaling to $1B with Zendesk

As your company grows, so does the focus on enterprise deals. Learn from Zendesk senior management about how to balance your needs and organization’s focus on enterprise wins to reach $1B in revenue without ever forgetting the importance of catering to your original customer base and extending those learnings into new market segments.

Pin It on Pinterest