Blog Posts, SaaStr Events, SaaStr News
Start the year off right with our free, B2B/ SaaS event on Jan 27th. Presenting companies include Snowflake, Salesloft, Shopify, and more.
Blog Posts, Engineering, Featured Podcasts, Leadership, Podcasts, Scale
Jeff Lawson is a software developer first, and the CEO of SaaS superstar Twilio second. He knows both sides of the executive & engineer equation intimately. He gets what goes on in a developer’s brain and the detailed process of building software
Blog Posts, Customer Success, Customer Success, Featured Podcasts, Featured Videos, Growth, Podcasts, Scale, Videos
Reducing churn in SaaS, along with increasing new ARR is the backbone to growing your business. In this guide, Andrea Webb, the SVP of Customer Success & Retention at Solarwinds, and Tim Willey, the SVP of Commercial Strategy & Operations at ForgeRock, share their tips for understanding and combating churn.
Blog Posts, Customer Success, Customer Success, Featured Videos, Growth, Scale, Videos
Churn is inevitable, no matter what you do. In this guide, expert Carl Gold of Zuora, explains how to fight churn with data in SaaS.
Blog Posts, Featured Posts, SaaStr Events
Looking to speak at an upcoming SaaStr event? Now’s your chance to join the ranks of Zoom, Slack, Twilio, PagerDuty, Airtable and more. Here’s how you can apply to speak at our events.
Blog Posts, Featured Videos, Leadership, Scale, Videos
SaaStr CEO and Founder Jason Lemkin catches up with Therese Tucker, Founder, and CEO at Blackline about her SaaS journey, going long and surviving black swan events.
Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Product, Sales, Videos
You need sales to sell your product. Sales needs you to make a product they can sell. But on any given day, the sales and product team play by different rules. This episode reveals how collaboratively, teams can come together to effectively work toward scaling long-term business goals and achieve better results.
Blog Posts, Featured Podcasts, Featured Videos, Growth, Podcasts, Sales, Scale, Videos
As your company grows, so does the focus on enterprise deals. Learn from Zendesk senior management about how to balance your needs and organization’s focus on enterprise wins to reach $1B in revenue without ever forgetting the importance of catering to your original customer base and extending those learnings into new market segments.
Blog Posts, Featured Videos, Growth, Leadership, Product, Scale, Videos
Nearly 60% of all custom apps are now built outside the IT department thanks to low code app development. As one of the early champions of “low-code”, Howie Liu, CEO and Co-Founder at Airtable, shares the lessons he’s learned building and scaling a company in an entirely new category.
Blog Posts, Featured Videos, Growth, Other, Scale, Videos
In this quick guide, Johanna Ydergård, Head of Crowdsource @ Detectify, takes us into the mind of a hacker and shares how you can secure your company and users because a firewall just isn’t enough.
Customer Success, Other, Podcasts, Product
SaaStr 411: Slack Chief Product Officer Tamar Yehoshua on Effective Product Design, Customer Development Processes, and Evolving Management Philosophies
Customer Success, Customer Success, Early, Podcasts
SaaStr Podcast #406: SaaStr 406: Notion’s Head of Customer Experience, Kate Taylor on How To Approach Delegation at Scale, How Leaders Can Truly Empower Their Team Members & The Role of Sales in a World of Product-Led Growth
Company Culture, Podcasts, Sales, Sales
Sales’ Role in a Product-Led-Growth Organisation, How Sales Can Most Effectively Work With Marketing & When To Hire Your First Reps When Selling Bottom Up
Other, Podcasts, SaaStr Insider Series
In today’s SaaStr Insider episode SaaStr CEO and Founder Jason Lemkin catches up with Ben Hindman, Co-Founder & CEO at Splash to talk about the future of digital events.
Blog Posts, Featured Podcasts, Growth, Podcasts, Sales, Scale, Videos
As digital business and collaboration models have been permanently accelerated by the events of 2020, our panel of SaaS experts discuss who’s buying in the Enterprise, and how to drive conversions across multiple business functions.