For how long should a CEO continue being the head of products?
Roughly for me, for as long as it’s about a 10-hour a week job. Or often, maybe only up to $3m-$5m in ARR or so. In SaaS at least, founders…
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What are some strategies for having new clients sign up for all their users rather than 1 or 2 users for a SaaS product?
Raj Khera’s list above/below is a great one and I can’t add any more value to it. Just one meta-learning: guide your customers to buying the right edition for them….
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Should you disclose SaaS price on your website or not? Why?
There are many debates around the pro and cons of transparency pricing. Certainly, if you are selling a $500k+ ACV product, there’s probably no need to have transparent pricing, and…
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Career Growth & Advice, Growth, Product, Q&AHow do you sell SaaS products to enterprise customers?
You solve their problems. Large enterprise use lots of tools, widgets, and pieces of software in their businesses, but they tend to use the obvious, trusted solutions. They aren’t looking…
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Career Growth & Advice, Growth, Hiring, Product, Q&AWhat makes a bad CTO?
While there is no legal definition for CTO 🙂 or bright line between CTO and VPE, I’d suggest a start-up CTO really only has to do a few things —…
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Career Growth & Advice, Early, Product, Q&AShould my young startup organize a hackathon? What would we gain on the short-term and the long-term?
I vote to do anything that brings together your partners, customers and prospects, as long enough folks will come. Sometimes even 10 is enough. If you can get 5 customers…
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Customer Success, Growth, Metrics, Product, Q&AWhat are some common feature enterprises that care about the most in their SaaS solution (24/7 support, dedicated representative, up-time, reporting, etc.)?
They care about having a senior level executive’s problems solved. Especially, at the most senior levels. Workday solves the problems for the CFO and SVP HR. Salesforce solves the problems…
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Early, Fundraising, Product, Q&AWhat should be a SaaS startup’s IP/patent strategy considering so many stupid patents get issued? We are pre-seed and attorneys say a patent will help in getting funding.
No, in SaaS, a patent application will not help you get funded. This attorney is wrong and selling you something … 99% of SaaS VCs don’t care about patents in…
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Blog Posts, Growth, Product, SaaStr EventsBuilding The Next Great Product – New SaaStr Annual 2018 Product & Engineering Sessions
We’re TEN WEEKS away from SaaStr Annual 2018. We’re busy little SaaS elves over here at SaaStr HQ eagerly prepping our largest conference to date. This means that there’s the…
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Customer Success, Growth, Metrics, Product, Q&AWhat are some enterprise software/SAAS companies whose products are well designed?
Generally speaking, look to applications that (x) sell to SMBs — especially very small businesses and individuals — and (y) are successful. SaaS products purchased by individuals cannot incur any…
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Product, VideosWhat a Great VP of Product Really Does (Video + Transcript)
What does it mean to be a great VP of Product and how do you hire the right person to fill this role in your company? Think of a VP…
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What does Jason Lemkin think of B2C SaaS companies?
Generally, I think a “SaaS” company has to have, at a minimum, 60% gross margins. And ideally, relatively modest churn to be SaaS. Otherwise, it’s not really >software< as a…
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Blog Posts, Other, ProductWant to Go Upmarket? You’ll Need a Great Dashboard
I’ve done three different customer calls in three different contexts in the past two weeks and heard variants of the same thing: “The one thing we really needed from [the…
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Other, Product, Q&AAre social media websites like Facebook, Twitter, etc. are SaaS? Are search engines like Yahoo, Google, etc. are SaaS? Messaging applications like WhatsApp, Facebook messenger etc are SaaS? And how?
No. “SaaS” has, like “Cloud”, become a term that no longer really reflects its current meaning. Time marches on and while “SaaS” used to be a term that differentiated web…
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Why are VCs hesitant to fund HR technology related start-ups?
This isn’t exactly true. “Human Capital Management” is one of the largest categories of enterprise software, at $15b+. Innovation will constantly be happening here. Personally, I’m an investor or advisor…
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