Early, Marketing, Podcasts, Product
Ep. #407: Trends are fleeting and hard to pin down. Or are they? Learn how you can leverage the science of trends and better understand market behavior. This episode…
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Blog Posts, Featured Podcasts, Featured Videos, Hiring, Podcasts, Product, Videos
Shiven Ramji, the Chief Product Officer at Auth0, shares tips on what to look for and expect out of a great VP+ of Product.
Blog Posts, Product
A little ways back, Fastly had a global outage. Now, this is rough enough for many B2B apps. But for core infrastructure, it’s even worse. Your customers simply go 100%…
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Blog Posts, Product
Q: How do prospectus choose one seemingly similar vendor over another? There’s a basic set of criteria most buyers look for. And breaking them down also shows us where the…
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Blog Posts, Other, Product, Videos
As we gear up for SaaStr Annual 2021 in the SF Bay Area, we wanted to take a look back at some of our most iconic speakers and sessions from over the…
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Blog Posts, Career Growth & Advice, Company Culture, Hiring, Leadership, Marketing, Marketing, Metrics, Product, SaaStr Events, Videos
As part of the run up to 2021 SaaStr Annual in the SF Bay Area Sep 27-29, we’re taking a look back at some of our favorite classic sessions. (And…
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Blog Posts, Growth, Product, Sponsored Posts
If there’s one lesson I’ve learned from leading product at fast-growing startups, it’s that there’s no one way to lead product. You do, however, need to be intentional about how…
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Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Product, Videos
Head of Experience Research at Asana, Beth Toland, shares how to make customer insights part of product development and strategy from ideation to delivery.
Blog Posts, Customer Success, Product
Gorgias recently did a very interesting deep dive on its 6,000+ customers for its help desk and contact center solution. Gorgias is 100% focused on e-commerce vendors, and not SaaS…
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Blog Posts, Early, Metrics, Product, Q&A
Q: What core SaaS metrics should we obsess about? Beyond MRR growth + managing the burn rate — which really are all that matters … you should obsess over improving…
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Blog Posts, Product
Ah, your API. If you are a B2D company, it’s your product itself, your API. But for most B2B companies, your API, your partner programs, and the like are extensions. …
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Blog Posts, Growth, Product
One of the biggest frictions that comes up as you scale is … hiding things. Sales comes under pressure to hit the quarter, and wants to overdiscount (and hide the…
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Blog Posts, Customer Success, Early, Product, Sales
Secret trick so many founders resist: * Integrate with your competitors* Open your API to your competitors* Make it easy for your customers buy both you and a competitor together…
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Blog Posts, Early, Product
Recently I spent some time with two seemingly similar SaaS start-ups. Both are at about $100k in MRR (congratulations!). Both have happy, enthusiastic customers. Both have really great products and…
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Blog Posts, Product
Your Top 10 customers will ask for a lot of stuff that seems custom But Basically never seen the Next Top 10 Customers not want to use at least some…
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