Human Resources, Leadership, Podcasts, Product, ScaleWelcome to Episode 202! Karen Peacock is the COO @ Intercom, the company that provides a new and better way to acquire, engage and retain customers. To date, Intercom have raised…
Continue Reading
Company Culture, Leadership, Marketing Strategy, Podcasts, Product, ScaleWelcome to Episode 200! Brad Birnbaum is the Founder & CEO @ Kustomer, the first intelligent platform for customer experience that enables you to know everything about every customer. To date, Brad has…
Continue Reading
Blog Posts, Growth, Product, Q&A, SalesOne simple thought: earn it. First, plan to increase pricing in general once a year, each year. How much? Well, that will depend on how much additional value you’ve added…
Continue Reading
Blog Posts, Customer Success, Early, Featured Videos, Growth, Leadership, Product, SaaS Product Pricing, SaaStr Events, Scale, Videos Co-Founder at Plato, Jean-Baptiste Coger (JB), held a session with CEO at Datadog, Olivier Pomel, at SaaStr Europa. Pomel focuses his talk on making your SaaS startup customer-centric. He talks…
Continue Reading
Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosThis session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
Continue Reading
Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosGeneral Partner at Kleiner, Perkins, Caufield and Byers, Mamoon Hamid, and CEO at Netskope, Sanjay Beri, talk about building your company for 100+ years. Sanjay discusses scaling your culture throughout…
Continue Reading
Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosThis fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
Continue Reading
Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosAt SaaStr Annual 2018 a few months ago, Sam Parr, Co-Founder and CEO of The Hustle, interviews Shan Sinha, Founder and CEO of Highfive. They talk about Shan’s history in…
Continue Reading
Blog Posts, Growth, Metrics, Product, SaaStr Events, Scale, VideosDidn’t get the chance to fly out to Paris for SaaStr Europa earlier this year? Check out this session with Guillaume Princen, Head of France and Southern Europe @ Stripe,…
Continue Reading
Blog Posts, Exit Strategy, Growth, Product, Sales StrategyIs it better to create a new market, or enter a large existing one? Or even redefine a smaller one, to make it bigger? All of these can work. But…
Continue Reading
Customer Success, Customer Success, Early, Podcasts, ProductWelcome to Episode 195! Dan Reich is the Founder & CEO @ Troops.ai, the startup that is the ultimate slackbot for sales teams. To date, Dan has raised over $17m in…
Continue Reading
Company Culture, Growth, Hiring, Human Resources, Leadership, Marketing Strategy, Podcasts, Product, SalesWelcome to Episode 191! Kyle Porter is the Founder & CEO @ Salesloft, the leading sales engagement platform delivering a better sales experience. To date, Salesloft have raised over $75m in…
Continue Reading
Early, Fundraising, Marketing Strategy, Podcasts, Product, SalesWelcome to Episode 190! Ed Sim is the Founder & General Partner @ Boldstart Ventures, one of the leading players in early stage SaaS investing. Their MO is to be a…
Continue Reading
Early, Fundraising, Leadership, Podcasts, ProductWelcome to Episode 187! Christoph Janz is the Managing Partner @ Point Nine Capital, one of Europe’s leading early stage funds, with a portfolio that includes the likes of ZenDesk, Algolia,…
Continue Reading
Blog Posts, Growth, ProductRecently, as SaaStr itself has turned into a real business, with a real team, and eight figures in revenue, it’s caused me to focus and challenge some prior assumptions I’ve…
Continue Reading