Blog Posts, Product
Ah, your API. If you are a B2D company, it’s your product itself, your API. But for most B2B companies, your API, your partner programs, and the like are extensions. …
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Blog Posts, Growth, Product
One of the biggest frictions that comes up as you scale is … hiding things. Sales comes under pressure to hit the quarter, and wants to overdiscount (and hide the…
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Blog Posts, Customer Success, Early, Product, Sales
Secret trick so many founders resist: * Integrate with your competitors* Open your API to your competitors* Make it easy for your customers buy both you and a competitor together…
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Blog Posts, Early, Product
Recently I spent some time with two seemingly similar SaaS start-ups. Both are at about $100k in MRR (congratulations!). Both have happy, enthusiastic customers. Both have really great products and…
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Blog Posts, Product
Your Top 10 customers will ask for a lot of stuff that seems custom But Basically never seen the Next Top 10 Customers not want to use at least some…
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Blog Posts, Customer Success, Featured Videos, Growth, Product, Scale, Videos
Mickey Alon, the creator of Gainsight PX, and Ciara Peter, VP Product at Gainsight, cover the principles of a product-led growth strategy.
Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Product, Sales, Videos
You need sales to sell your product. Sales needs you to make a product they can sell. But on any given day, the sales and product team play by different rules. This episode reveals how collaboratively, teams can come together to effectively work toward scaling long-term business goals and achieve better results.
Blog Posts, Featured Videos, Growth, Leadership, Product, Scale, Videos
Nearly 60% of all custom apps are now built outside the IT department thanks to low code app development. As one of the early champions of “low-code”, Howie Liu, CEO and Co-Founder at Airtable, shares the lessons he’s learned building and scaling a company in an entirely new category.
Blog Posts, Product, SaaS Product Pricing, Sales
One question I struggled with a lot in the early days was what price points supported inside sales reps. It was clear to me that our freemium offering, priced at…
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Blog Posts, Marketing, Product, SaaS Product Pricing, Sales
As we begin strategic planning season for next year, there one topic a lot that comes up a lot: Should We Just Let Our Smallest Customers Go? Even once you…
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Customer Success, Other, Podcasts, Product
SaaStr 411: Slack Chief Product Officer Tamar Yehoshua on Effective Product Design, Customer Development Processes, and Evolving Management Philosophies
Blog Posts, Product
As the year starts to wind to a close, one exercise I go through with many CEOs I’ve invested in or am close to is this: Did you ship at…
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Blog Posts, Growth, Product, SaaS Product Pricing
There’s a fun — and very lucrative and rewarding — exercise I like to go through with most of the startups I work with. It’s goes like this: First, who’s…
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Blog Posts, Product, SaaStr Events
A few years back at SaaStr Annual, we put back-to-back a seemingly very different set of speakers, Jeff Lawson CEO of Twilio (transcript here) and Peter Gassner of Veeva (transcript…
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Blog Posts, Early, Product, Q&A
Q: Does the wise advice to always say no to sponsored features would also apply to a SaaS startup selling to mid-market (ACV 20k to 50k+) and has yet only…
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