Sign you are going upmarket the right way:
Every quarter you have a new largest customer
— Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) February 24, 2024
There’s a fun — and very lucrative and rewarding — exercise I like to go through with most of the startups I work with.
It’s goes like this:
- First, who’s your largest customer? OK.
- Now, do you have a prospect in the pipeline that’s somewhat similar?
- You do? Great. Now …
- On that deal … go quote twice your highest price ever. Go try to do that.
This is a terrific exercise to drive your deal size up.
It does >not< mean rip off your customer.
What it does force you to think about is providing a true solution to a big problem (more on that here: A Solution Sale Can Capture 3-20x the Revenues of A Tool Sale. With Almost the Exact Same Core Product.).
$1,000 a month is a lot of money for a widget, even if everyone on my team uses it. But $12,000 a year is dirt cheap for anything that solves a true problem. That solves me having to hire an engineer, or 3, to do something. That fixes something broken in my 500+ person org.
Challenge yourself.
Your biggest deal so far is $100k, with Google?
Well … when Facebook comes in as a prospect … ask for $200k. With confidence. I know you just got comfortable asking for $100k. But if you’re worth $100k … then either your product today, or some future variant of that product, is worth $200k. Almost always.
How to close a $100k deal … for most o us:
First, close a $10k deal
Then, ask the next prospect like them for $20k
Close the $20k dealThen, ask the next prospect like them for $40k
Close the $40k dealThen …
— Jason ✨????SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) October 12, 2024
By quoting double, you may have to:
- Build them an extra feature
- Provide better on-boarding
- Improve customer success
- Get more enterprise
- Get that key integration done
- Upgrade your sales team, or at least, add reps with more experience selling larger deals. Build a new integration. Who knows.
You may have to change a bunch of things to get twice what you did on your largest previous deal. Or possibly — nothing. Either way, you’ll learn. It’s a journey.
And if you have a true solution, that really makes an impact … you’ll probably get the 2x pricing. At least some of the time.
Once you do it once, level up. Make 2x the new 1x. $200k your new enterprise price point, not $100k. Do that for a little while. And then. It’s time to start again. 2x again.
Rinse. Wash. Repeat.
(note: an updated SaaStr Classic post)


Really liked the pricing being based off of the problems being solved for the client. I’m going to test this out right now writing out my next proposal for a new customer. Think it will work for recurring monthly fee accounting firms too?
Bain & Co. published their “Value Pyramid” piece in the Sept 2016 HBR. If you can re-engineer your product to solve more needs, and if you can figure out how to address more valuable needs than merely functional ones, you deserve greater prices.
https://hbr.org/2016/09/the-elements-of-value