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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Top 10 Learnings about Free Trials with Tomasz Tunguz (Video + Transcript)
Join Tomasz Tunguz, Managing Director with Redpoint Ventures as he takes you through a quantitive analysis of 600 Freemium Soon companies. Want to see more content like this? Join us…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
Top Lessons in Building Great Teams from Khosla Ventures (Video + Transcript)
Keith Rabois is an investment partner at Khosla Ventures where he focuses on consumer Internet, education, enterprise, financial services, and digital health investments. Keith began his career in the industry…
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Blog Posts
The Week In Cloud: June 9
Join our Quora group to get all of The Week in Cloud updates throughout the week. “FedEx’s surprise move signals that the No. 2 U.S. courier will bank on…
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Blog Posts, SaaStr Events
Check Out 190 of the Top VCs Attending SaaStr Europa Next Week!!
We’ve hit venue capacity of 2,500 for SaaStrEuropa 2019 next week in the Left Bank in Paris, 12-13 June! As cancellations come up, we will release a handful of final…
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Blog Posts, Sponsored Posts
6 Payment Acceptance Obstacles SaaS Companies Face and How to Avoid Them
By: Rob Nathan, EVP, Integrated Solutions at CardConnect, a First Data Company With thousands of new startups emerging everyday and the average turnover rate for business applications trending at 39%…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
How to Take Customer Success from Idea to Action from Gainsight, Xactly, Navex and Glint (Video + Transcript)
At this point, everyone knows they need to nurture and protect their customer base—they’re your most precious and valuable assets. They create the vast majority of your revenue, they’re an…
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Blog Posts, Leadership, Q&A, Scale
SaaS CEOs That Go The Distance, To IPO … Tend To Be Founder-CEOs
CEOs get fired all the time. Founder-CEOs getting fired seems rarer these days, though. Two that would be hard to imagine happening today: Pushing Steve Jobs out of Apple. Pushing…
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Blog Posts, SaaStr Events
The Top 10 Most Popular Sessions at SaaStr Europa Next Week!
Do you have your ticket for 2019 SaaStr Europa? We are Sold Out at 2,500 total attendees, but will continue to release a handful of tickets from the waitlist, so…
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Blog Posts, Marketing
New Podcast with Quora: “Going From 2 to 45 Million Views in 5 Years”
For the content marketers and those interested in content marketing, SaaStr kicked off the new Grow with Quora podcast with a deep dive on how we went from 2m to…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
7 Tips For Using Customer Feedback To Build Rabid Fans And Make More Money (Video + Transcript)
Consistently ramping your ARR is a whole lot harder if your customers don’t stick around. In an age where earning customer loyalty and trust is harder than ever, the road…
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Blog Posts, Customer Success, Growth, Leadership
Have You Visited Your Top 5 Customers This Year? Well, It’s June. Book the Flights.
A ways back on SaaStr, we wrote an important post on your customer success leaders — The 5+2 Rule. That every member of your CS team needs to visit 5…
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Blog Posts, Customer Success, Growth, Q&A
The Top 8 Questions To Ask Candidates for Head of Customer Success
My Top 3, plus 5 more than will really tease out what type of candidate they are, what they know, and what they really do: What are the most important…
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Was May A Little … Soft? Get Your Team SaaStr Pro. It Will Help.
About 18 months ago we launched SaaStrPro.com, our first structured learning platform for SaaS companies. Now having helped train over 200 SaaS teams in how to sell better, market better,…
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Blog Posts, Early, Fundraising, Growth
It is Better, All Things Being Equal, If Your VCs are Friends
In my first start-up, I had some rough experiences with VC collusion. I remember I went to one top VC’s Monday partner meeting (which went well) in the morning, and…
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Blog Posts
The Week In Cloud: June 2
Join our Quora group to get all of The Week in Cloud updates throughout the week. I never knew “The co-chief executive officer of Salesforce.com Inc., which makes America’s…
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Popular Q&A
Is Salesforce a feasible solution to manage leads within a small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
What are some of the biggest mistakes you made with enterprise SaaS sales?
Boy a lot. A list of some of the bigger ones: Not mapping out — and getting to know — all the stakeholders. This is a skill you need to learn quickly in the enterpise. The person that contacts you often is just one of many stakeholders in the purchase. Don’t assume...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
What is the norm for a “rainy days” bank buffer, considering payroll, rent, and everything in-between?
The best rule I’ve learned in SaaS is the “50% of your ARR on the balance sheet” rule. If you have > 50% of your ARR in cash, in the bank, that’s usually enough to make the key accretive investments you need to make in people, infrastructure and marketing, If you...
If we have two overlapping products is it better to have one sales team or two teams?
It’s almost always better to have different sales teams handling different products Why? If for no other reason — Incentive Alignment. Sales reps work on commission, and they are driven almost entirely by what they get the most commission for. When they sell 2...
Want to Get Ahead in Sales? Make Sure You Pick the Right Track
It is important to decide which of 3 life tracks you want to be on: Super-successful sales rep / individual contributor. I.e., make $200k or even $500k+ someday, just closing deals yourself. Crush your number, live the life, take nice vacations, wear expensive suits,...
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