When you ask customers to switch from an existing vendor to you … Do you offer to do ALL the work? The migration?The implementation?The integrations?The data mapping? If not, imagine all the friction you could remove if you did — Jason ✨Be Kind✨ Lemkin  (@jasonlk) September 22, 2023 The longer you do SaaS, the…
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So tougher times aren’t over for everyone that has had them. But we’re lapping tougher times for many, and for many others, it’s just plain time to hire again. So many Cloud and SaaS leaders kept hiring flat for the past 12-18 months, and yet still grew. That works for a while, but you end…
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So Harry Stebbings was kind enough to have us back in the new group format on 20VC with 2 of the legends in seed investing, Eric Paley of Founder Collective and Mike Maples of Floodgate: While both aren’t pure SaaS investors, they’re both in the top 1% (!), with investments in The Trade Desk, Okta,…
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Missed our biggest, best SaaStr Annual ever? No problem! We’ll start transcribing, publishing, Youtube-ing, and podcast-ing all the top sessions. Some are already up, and you can watch at ton of them here on the Live tab on YouTube. But if you want to catch up on the 7 Most Popular Sessions from 2023 Annual,…
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Bessemer Venture Partners share their annual State of the Cloud report, including a look back at the past year, current trends and benchmarks, plus tactics to improve efficiency and innovation.

So I’ve been doing SaaS for a while, and the costs of doing business have just gone up. Inflation is everywhere. Salaries have gone up. Marketing expenses have gone up. And expectations for OTE have gone way up. The net effect I see this happening today is a squeeze in U.S.-based SMB sales positions. SaaS…
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Many of the fundamental business models that worked in the SaaS playbook are now changing. Discover four ways to stay relevant with Notion Capital.

SaaStr Founder and CEO Jason Lemkin shares how to expand into the Enterprise as a new startup and the future of SaaS in this tell-all.

The very best hires in SaaS cost you nothing. You can always afford them. Who should you hire, with limited budget? A VP of Sales? A Director of Demand Gen? Or A Head of Product? The answer is Yes. A truly great hire is >always< accretive. At least within just a few months. Hire anyone…
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Dear SaaStr: What Percentage of Shares Should Be Set Aside for Employee Equity? Nuanced answer: A lot. But, the precise number today doesn’t matter. At a practical level, if you are growing quickly, you’ll typically grant 6-8% a year in additional grants (and dilution) — and maybe get half back as folks leave. VC answer:…
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“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. This week we have Sarah Scharf, VP…
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So this post is, in some ways, a repeat. I’ve made this point before. But never in its own post. And I’m making it again because it’s something between all these Calendly invites, and side hustles, and more that everyone has gotten worse at. We’ve all gotten worse at getting back to prospects and customers…
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The top SaaStr content you might have missed for the week of September 17th 2023.

Dear SaaStr: Is it a good idea to give the first customers of a new SaaS startup a discount to get them on board? First, it is a good idea to give the first customers a fair price so that price isn’t an issue. So you close them, get the reference account, get the learnings,…
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Freshworks is a successful public SaaS company that has a humble beginning in the small town of Chennai, India. Founder and CEO Girish Mathrubootham shares five big bets that paid off as he scaled this multi-product company.