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5 Interesting Things, Blog Posts, Growth
5 Interesting Learnings from Datadog at $700,000,000+ ARR
$30B+ Datadog became the great darling of developers and devops years ago, and never stopped pushing on the accelerator. It’s expanded its product portfolio with Logs, APM and more to…
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Blog Posts, Marketing, Metrics
Why Lead Velocity Rate (LVR) Is The Most Important Metric in SaaS
One thing that is great in SaaS, from a 20,000 foot perspective at least, is You Can See The Future. It’s the benefit of a recurring revenue stream in a…
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Blog Posts, Metrics
What Top Metrics do VC Funds Track After They Invest?
Q: What are the top portfolio company metrics that VCs track post-investment? In practice, there are just a few: ARR. Where is the company in terms of revenue. Growth Rate….
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Blog Posts, SaaStr Events, SaaStr News
Hear from Snowflake, Shopify, ActiveCampaign and More on Jan 27th at SaaStr U Spring Semester (it’s free!)
Start the year off right with our free, B2B/ SaaS event on Jan 27th. Presenting companies include Snowflake, Salesloft, Shopify, and more.
Blog Posts, Early, Marketing, Metrics
Knowing — and Sharing — Your Zero Cash Date
One of the most important operating metrics in your SaaS start-up, if you aren’t predictably cash-flow positive, is your Zero Cash Date (“ZCD”). You hear a lot about SaaS metrics,…
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Blog Posts, Early, Sales, Sales
12 Of The Most Common Mistakes Made Building Your First Sales Team
Building your first sales team will be an endless series of mistakes. It’s OK. Plan for me. But there are a few avoidable, key mistakes I see start-ups making >…
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Blog Posts
Top 10 SaaStr Videos of the Week: Twilio, MongoDB, Blackline, Stripe and More
Catching up on some YouTube over the weekend? Let’s take a look at the top SaaStr videos other SaaS founders and execs are watching: #1. “How to Collaborate, Manage &…
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Blog Posts, Q&A, Sales, Sales
Yes, You Do Have To Pay Sales Commissions When a Partner Mostly Closes The Deal
Q: Should we deduct partner referral fees from our sales people’s commission? This is an important question and the answer is generally No. Not only do you probably have to…
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Blog Posts, Career Growth & Advice, Leadership
A Simple Commitment Test For You And Your Co-Founders
Don't pick a cofounder that – has something better to do– wants to see how it goes– has a clear backup plan– sees it as risky– argues over who should…
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Blog Posts, Customer Success, Customer Success, Growth, Sales
The #1 Reason SaaS Companies Stall Out at $15m-$20m ARR
In theory, many things can kill a SaaS startup after $4m-$5m ARR In practice, quitting is the only thing In theory, many things can stop a SaaS startup after $4m-$5m…
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Blog Posts, Growth, Q&A
The Top 3 Tasks for a New CEO
Q: What tasks should be in every CEO’s plans for their first 100 days in a new role? New CEOs go through a SWOT analysis (Strength Weakness Opportunities Threats) of…
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Blog Posts
Who We Are Hiring for at Team SaaStr. Join Us!!
Who we are hiring Team SaaStr Just email me if it’s you w/why Inc.:– Head Digital Marketing. Love email mktg at scale– Sr AE: Make real $$ selling to CMOs–…
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Blog Posts, Engineering, Featured Podcasts, Leadership, Podcasts, Scale
How to Collaborate, Manage, and Work with Developers featuring Twilio’s Jeff Lawson
Jeff Lawson is a software developer first, and the CEO of SaaS superstar Twilio second. He knows both sides of the executive & engineer equation intimately. He gets what goes on in a developer’s brain and the detailed process of building software
5 Interesting Things, Blog Posts, Scale
5 Interesting Learnings from Qualtrics at $800m+ in ARR
Qualtrics is one of our favorite SaaS stories at SaaStr. Like Atlassian, Qualtrics bootstrapped all the way to the growth stage, and did it outside of the SF Bay Area. …
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Blog Posts, Marketing, Metrics, SaaS Product Pricing
Doing 5, 6 or 7 Figure Deals? Don’t Forget the Services Revenue
25% of revenue from professional services may sound high, but it’s a fairly standard ratio in true enterprise software. Importantly, Qualtrics’ margins remain high so it’s not losing money on…
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Popular Q&A
The Top 50 SaaStr Answers on Quora in 2020
It's been a fun experience being on Quora for ... a decade 🙂 We've crossed 60,000,000 views of our answers there, so let's take a look at the Top 50 most viewed SaaStr Answers on Quora in 2020: Why do many startup owners sell...
The 3 Types of Day 1 Pricing: Low End of Normal. Identical. And Anchor High.
Q:Â As an entrepreneur starting out, is it better to overprice your product or underprice it? For most of us, as we build up our confidence, the best initial pricing strategy to start is the Low End of Normal. Why? It creates the least friction. And you want the least...
7+ Tips On How To Build Your First Sales Team
Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales. 🙂 At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep...
Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Can an entrepreneur back out of a signed term sheet without damaging his/her reputation? I’m going to say Yes, probably. There is a lot of drama around broken term sheets. Mostly around VCs backing out, not founders. But here’s the thing — term sheet are term sheets....
The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)
Ben Braverman explains how Flexport entered a competitive market with a unique model and continues to grow. Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. Rely on your success,...
Defining Your Customer Journey From Prospect to Champion with Sage People SVP Kathy Lord (Video + Transcript)
Creating champions requires detailed focus on the journey. Kathy Lord, SVP of Sage People explains how asking hard questions, embracing feedback and making personal connections with your customers can move the sales journey from prospect to champion. Want to see more...
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