SaaStr Academy

Videos

Blog Posts, Customer Success, Customer Success, Featured Podcasts, Featured Videos, Growth, Podcasts, Scale, Videos

10 Rules for Defining Churn with ForgeRock and Solarwinds

Reducing churn in SaaS, along with increasing new ARR is the backbone to growing your business. In this guide, Andrea Webb, the SVP of Customer Success & Retention at Solarwinds, and Tim Willey, the SVP of Commercial Strategy & Operations at ForgeRock, share their tips for understanding and combating churn. 

scaling to 1 billion Blog Posts, Featured Podcasts, Featured Videos, Growth, Podcasts, Sales, Scale, Videos

The Secret Sauce to Scaling to $1B with Zendesk

As your company grows, so does the focus on enterprise deals. Learn from Zendesk senior management about how to balance your needs and organization’s focus on enterprise wins to reach $1B in revenue without ever forgetting the importance of catering to your original customer base and extending those learnings into new market segments.

Blog Posts, Early, Featured Videos, Growth, Product, Videos

3 Mistakes Product Teams Tend to Make (And How to Avoid Them) With Zendesk’s SVP Product

Between aggressive timelines and a lack of exposure to customers, the product management process is rife with challenges. Mistakes are bound to be made — we’re only human after all — but not all mistakes are created equal. In this session, Zendesk’s EVP of Product, Shawna Wolverton, will explore the top mistakes product teams tend to make, and how to anticipate and avoid common pitfalls when bringing a new product to market.

Blog Posts, Engineering, Featured Podcasts, Other, Podcasts, Scale, Videos

Growing Product and Engineering Orgs from Zero to IPO with Twitter and Redpoint Ventures

Nick Caldwell has built and grown product and engineering organizations at PowerBI (0 to 300 engineers), Reddit (500M MAU) and Looker ($2.7B sale to Google). Nick will share 5 big lessons he’s learned along the way that you can use as you build your company’s product and engineering functions from its earliest days to its largest successes.

Pin It on Pinterest