Blog Posts, Customer Success, Customer Success, Featured Podcasts, Featured Videos, Growth, Podcasts, Scale, Videos
Reducing churn in SaaS, along with increasing new ARR is the backbone to growing your business. In this guide, Andrea Webb, the SVP of Customer Success & Retention at Solarwinds, and Tim Willey, the SVP of Commercial Strategy & Operations at ForgeRock, share their tips for understanding and combating churn.
Blog Posts, Customer Success, Customer Success, Featured Videos, Growth, Scale, Videos
Churn is inevitable, no matter what you do. In this guide, expert Carl Gold of Zuora, explains how to fight churn with data in SaaS.
Blog Posts, Featured Videos, Leadership, Scale, Videos
SaaStr CEO and Founder Jason Lemkin catches up with Therese Tucker, Founder, and CEO at Blackline about her SaaS journey, going long and surviving black swan events.
Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Product, Sales, Videos
You need sales to sell your product. Sales needs you to make a product they can sell. But on any given day, the sales and product team play by different rules. This episode reveals how collaboratively, teams can come together to effectively work toward scaling long-term business goals and achieve better results.
Blog Posts, Featured Podcasts, Featured Videos, Growth, Podcasts, Sales, Scale, Videos
As your company grows, so does the focus on enterprise deals. Learn from Zendesk senior management about how to balance your needs and organization’s focus on enterprise wins to reach $1B in revenue without ever forgetting the importance of catering to your original customer base and extending those learnings into new market segments.
Blog Posts, Featured Videos, Growth, Leadership, Product, Scale, Videos
Nearly 60% of all custom apps are now built outside the IT department thanks to low code app development. As one of the early champions of “low-code”, Howie Liu, CEO and Co-Founder at Airtable, shares the lessons he’s learned building and scaling a company in an entirely new category.
Blog Posts, Featured Videos, Growth, Other, Scale, Videos
In this quick guide, Johanna Ydergård, Head of Crowdsource @ Detectify, takes us into the mind of a hacker and shares how you can secure your company and users because a firewall just isn’t enough.
Blog Posts, Featured Podcasts, Growth, Podcasts, Sales, Scale, Videos
As digital business and collaboration models have been permanently accelerated by the events of 2020, our panel of SaaS experts discuss who’s buying in the Enterprise, and how to drive conversions across multiple business functions.
Blog Posts, Featured Podcasts, Growth, Podcasts, Videos
As digital business and collaboration models have been permanently accelerated by the events of 2020, our panel of SaaS experts discuss who’s buying in the Enterprise, and how to drive conversions across multiple business functions.
Blog Posts, Featured Podcasts, Growth, Podcasts, Sales, Videos
The journey for a SaaS company to move upmarket can be daunting. Here are 3 secrets from proven sales leaders to help you sell upmarket faster.
Blog Posts, Early, Featured Podcasts, Fundraising, Podcasts, Videos
Looking to bootstrap your SaaS company? Learn how Flodesk bootstrapped to $5M in ARR in less than a year by focusing on customer-driven growth.
Blog Posts, Early, Featured Videos, Growth, Product, Videos
Between aggressive timelines and a lack of exposure to customers, the product management process is rife with challenges. Mistakes are bound to be made — we’re only human after all — but not all mistakes are created equal. In this session, Zendesk’s EVP of Product, Shawna Wolverton, will explore the top mistakes product teams tend to make, and how to anticipate and avoid common pitfalls when bringing a new product to market.
Blog Posts, Engineering, Featured Podcasts, Other, Podcasts, Scale, Videos
How do you compete in a tough marketplace with thousands of competitors? Join Adam Blitzer as he shares insights from launching a company in a crowded space.
Blog Posts, Engineering, Featured Podcasts, Other, Podcasts, Scale, Videos
Nick Caldwell has built and grown product and engineering organizations at PowerBI (0 to 300 engineers), Reddit (500M MAU) and Looker ($2.7B sale to Google). Nick will share 5 big lessons he’s learned along the way that you can use as you build your company’s product and engineering functions from its earliest days to its largest successes.
Blog Posts, Engineering, Featured Videos, Other, Scale, Videos
SaaStr SVP & GM, Amelia Ibarra, sits down with Alon Alroy, Co-Founder & CMO at Bizzabo to answer the million-dollar question: what’s next for b2b events?