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Company Culture, Fundraising, Hiring, Leadership, Marketing, Metrics, PodcastsSaaStr Podcasts for the Week with MessageBird and Gainsight — October 18, 2019
Ep. 274: Robert Vis is the Founder & CEO @ MessageBird, the company that allows you to talk to your customers via Voice, SMS and…
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Fundraising, Hiring, PodcastsSaaStr Podcast for the Week with Asana and Atlanta Ventures — October 11, 2019
Ep 272: Dave King is the Head of Marketing at Asana, the work management platform that teams use to stay focused on the goals that…
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Company Culture, Customer Success, Customer Success, Featured Podcasts, Hiring, Podcasts, SalesSaaStr Podcasts for the Week with Pleo and Talkdesk — October 4, 2019
Ep 270: Jeppe Rindom is the Founder & CEO @ Pleo, the simple spending solution for your company automating expense reports and simplifying company expenses….
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Hiring, Leadership, Marketing, Marketing, Podcasts, SalesSaaStr Podcasts for the Week with G2 and Gorgias — September 27, 2019
Ep. 268: Ryan Bonnici is the CMO @ G2, the company that allows you to get the right software and services for your business…
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Marketing, Marketing, Podcasts, SaaS Product PricingSaaStr Podcasts for the Week with Zoom and Menlo Ventures — September 20, 2019
Ep. 266: Janine Pelosi is the CMO @ Zoom, the next-generation enterprise phone system. Prior to their very successful IPO, Zoom raised funding from some of…
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Customer Success, Customer Success, Featured Podcasts, Marketing, Marketing, Metrics, Podcasts, SalesSaaStr Podcasts for the Week with Gainsight and WP Engine — September 13, 2019
Ep.264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. To date…
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Company Culture, Customer Success, Customer Success, Exit, Featured Podcasts, Hiring, Leadership, PodcastsSaaStr Podcasts for the Week with Box and Eventbrite — September 6, 2019
Ep. 262: Jon Herstein is the Chief Customer Officer at Box, the company that provides one platform for secure content management, workflow and collaboration. Prior to…
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Company Culture, Fundraising, Hiring, Leadership, PodcastsSaaStr Podcasts for the Week with HelloSign and Adaptive Insights — August 30, 2019
Ep. 260: Whitney Bouck is the COO @ HelloSign (now a part of Dropbox). For those that do not know, HelloSign is the company…
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Hiring, Leadership, Podcasts, SalesSaaStr Podcast 259 with Pipedrive SVP of Global Sales Tara Bryant — August 23, 2019
Ep 259: We often focus on the positive sides of growth—but what about taking a look at the ugly sides? Even what we could consider “good…
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Career Growth & Advice, Featured Podcasts, Leadership, Podcasts, Sales, SalesSaaStr Podcasts for the Week with PatientPop and Plaid — August 16, 2019
Ep 257: Justin Welsh is the former SVP Sales @ PatientPop, the startup that offers the first all-in-one practice growth platform that’s HIPAA-compliant and is…
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Customer Success, Engineering, Podcasts, Product, Sales, SalesSaaStr Podcasts for the Week with Kustomer, Google Cloud, and Zenoss — August 8, 2019
Ep 255: Vikas Bhambri is SVP Sales and Customer Experience @ Kustomer, the startup providing Real-time, actionable views of customers with continuous omnichannel conversations and intelligence…
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Marketing, Marketing, Podcasts, Sales, SalesSaaStr Podcast 254 with HubSpot Founder & CEO Brian Halligan — August 2, 2019
Ep. 254: The age-old sales funnel has worked fine for decades…until now. Flaws are being exposed, and a new model is imminent. Why is the sales…
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Company Culture, Hiring, Leadership, Podcasts, Product, Sales, SalesSaaStr Podcasts for the Week with Zylo and TaskRabbit — July 26, 2019
Ep. 252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. To date, Eric has…
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Early, Exit Strategy, Fundraising, Hiring, International Expansion, Leadership, Podcasts, SalesSaaStr Podcasts for the Week with InCountry and Y Combinator — July 19, 2019
Ep. 250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning…
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Marketing, Marketing, Metrics, PodcastsSaaStr Podcasts for the Week with Pendo and New Relic — July 12, 2019
Ep. 248: Joe Chernov is the VP Marketing @ Pendo, the startup that understands and guides your users allowing you to create products they cannot live…
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Popular Q&A
Why do all the tech giants rely on “shadow forces” of temporary employees?
There are probably a multitude of reasons. But let me suggest one reason I learned when I was an exec in a F500 tech company: Headcount was mostly fixed for a year. But, Budgets were more elastic and flexible. Top tech companies might employee 10,000–30,000 or more...
When Not to Offer a Free Trial. Answer: When Your App Simply Can’t Pull it Off.
Lots of SaaS companies don’t offer a free trial — intentionally. A free trial is a bad idea if: Your product has a lengthy and/or complex deployment process. If it’s going to take 30–60 days to go live, a Free Trial will just lead to failure. That’s way too much work...
What is the hardest rejection you’ve ever had in sales?
The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost.In particular, in the early days of EchoSign / Adobe Sign, we had a particular manager at a strategic partner where I did everything I could to...
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in? Are you both willing to go 18–24 months before initial product market fit? Are you both willing to do what it...
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust. Specifically, does your gut and time with him/her say you can trust her with a lead. Leads and potential...
How difficult is to become a venture capitalist after 45?
It can be harder than you might think. The further you are along in your career, the easier it is to have the time, networks and personal capital to be an investor. No question. And it can take a decade or more to make any real money from investing. It’s hard to have...
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