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Blog Posts, GrowthThe Only 4 Things That Really Matter After $10m ARR
The 4 things that matter most are things that it’s often hard to take too seriously in the early days. Culture? Well, in the early days that’s the cofounders and the…
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20 Amazing New Speakers at 2019 SaaStrAnnual.com. Plus a New Quora Q+A Stage!!
We’re almost 100% full with our agenda for the 2019 SaaStrAnnual.com, across 6 full stages (including a Quora Q&A Stage!!) New speakers include: Jay Simons, President of Atlassian Jeff Lawson, CEO…
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Q&AEmployees that work on commissions, how common is it for a business to cheat employees, or twist the rules in favor of another long-term, or favorite employee? I’ve heard stories, but does this really happen?
In B2B companies, commission plans almost always have a clear clause that they are 100% subject to the discretion and judgment of the company. I don’t see much cheating in…
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Blog PostsSaaStr Rejoins TechCrunch+Crunchbase for Episode 100 of Equity Podcast!! Listen Now!
TechCrunch+Crunchbase’s top rated Equity Podcast just hit Episode 100, and the team was kind enough to invite us back! We helped kick off Episode #001, too — and last year…
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Early, Fundraising, Podcasts, SaaS Product PricingSaaStr Podcast #203: Krish Subramanian, Founder & CEO @ Chargebee on Why Every Startup Should Bootstrap At Some Stage
Welcome to Episode 203! Krish Subramanian is the Founder & CEO @ Chargebee, the startup that lets you go beyond billing, payments and recurring invoices — to delivering subscription experiences that…
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How much should a SaaS company invest in professional services?
A rough yardstick is that most enterprise-focused SaaS companies tend to get about 10%-20% of their revenues from professional services. Now how much to invest is a different question. Many…
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Early, SaaStr EventsSaaStr Annual 2019: A HUGE thank you to our sponsors!
Want to know more about some of the companies that helped fuel SaaStr Annual this year? Take a look at some of our sponsors. Here’s a little peek at what…
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Q&ADoes Your Sales Team Need to Be So … “Salesy”?
Well, yes. But not necessarily in a used-car salesperson way. I get that you don’t like the used car salesy approach, the high pressure approach, or even just the feeling…
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Why is it said that “once an entrepreneur, always an entrepreneur”?
I think it varies whether this is the case, or not. From my cohort of CEOs, I know several who had amazing exits and are … done. Simply done. Not…
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Blog Posts, Early, Featured Videos, Fundraising, SaaStr Events, VideosThe Perfect Time to Raise: Product, Revenue and Scale with Dawn Capital (Video + Transcript)
Evgenia Plotnikova, Principal at Dawn Capital, goes through the perfect time you should ask for funding both when you are building and scaling your product. She debunks 3 common myths about…
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EarlyOnly 9 Booths Left for 2019 SaaStr Annual
We are getting close!! The biggest, funnest, bestest SaaStr Annual will be Feb 5-6-7 in San Jose/SF Bay Area! We have only 9 booths left. Want leads? Grab one of…
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Career Growth & Advice, Early, Leadership, Other, SaaStr Events, VideosCreating the First Milestone of Product with Chief Product Officer at Adobe (Video + Transcript)
Chief Product Officer at Adobe, Scott Belsky, discusses his beliefs on creating the first mile of your product. His immediate suggestion is to focus on your newest customers. Why? You…
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Q&AIs it normal for Series A investors to buy up previous seed investor’s equity?
It’s much more common today than a few years ago. Today, most Series A-B-C-D firms want to buy every share they can in any round they lead — not split…
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Blog Posts, Featured PostsCome join Danai Gurira at the 2019 SaaStr Annual. This Will Be Special.
We are incredibly excited to have Danai Gurira join us for a special, extended keynote discussion at the 2019 SaaStr Annual in February. She will help us lead one of…
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Blog Posts, Early, Leadership, Q&A7 “Little” Things That Almost Caused My Startups to Fail
I haven’t failed yet, but boy every time, I’ve come close. Let me make a list of the “little things” I let go, but that I shouldn’t have, that almost…
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is my peeps."
Dharmesh Shah, CTO of Hubspot
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr’s all about helping the younger founders be successful."
Phil Fernandez, CEO & Co-Founder of Marketo
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What is the best piece of advice on closing deals for a new, inexperienced salesman?
Add value. Most new salespeople focus a lot on the transaction. What’s your budget? Do you need a discount? How big a discount? Can I give you a bigger discount? What questions do you have? If I give you an even bigger discount, can you sign right now? Your discount...
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The biggest structural difference is you have to hire all the VPs by employee 50–100. You won’t be able to scale this far without a full management team — VPs of Sales, Marketing, Product, Engineering, Customer Success at least. But the toughest personal challenge for...
What were aspects of your startup that were easier than you anticipated?
The part I didn’t originally get was how relatively easy is it to grow exising accounts and account size if your customers are happy. We segmented customer retention by Small, Medium and Large accounts after about 24 months and saw a pattern that I now know is fairly...
What should B2B SaaS companies do to ensure the success of their customers and reduce churn?
I know this sounds overly simple, but the answer is: Measure it. Set goals to improve it. Pay people to improve it. Too many start-ups don’t even know their CSAT and NPS. Too many start-ups don’t even visit their customers in person. Too many start-ups don’t know why...
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A few that are easy to fix: Not standing (when you present to > 2–3 folks). When you stand, you present better. Period. Standing turns you into the center of the audience, into the owner, the presenter. Sitting is great for a small convo, but sucks all the energy out...
How should I design sales reps compensation plans at $10k MRR?
Figuring out your very first sales comp plan when you don’t have a repeatable process or much revenue is confusing. I was exactly in the place you were (first rep at $10k MRR) and everyone faces some similar challenges: There’s no way this early you can expect a rep...
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