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What are reasonable termination clause time frames for an enterprise SaaS offering with an annual fee?
It doesn’t matter. On the face of it, there really should not be any termination clause in an annual contract, especially if the customer is paying a lower annualized rate…
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Blog Posts, Early, Sales
The Competition You Always Have: Headspace and Budget
A common VC-ism is that You Always Have Competition. This probably is mostly true, especially since 70% of the top SaaS companies are really just new versions of old, established…
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Blog Posts, Career Growth & Advice, Featured Videos, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
“Top lessons learned from our best and worst marketing experiments” Lucidchart Co-Founder and CEO Karl Sun (Video + Transcript)
Lucidchart has been recognized as one of the most mature Product Lead Growth business models in the market, driving over 700,000 registrations per month, combined with a hyper-efficient B2B business…
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Q&A
My client pays but doesn’t use the product they signed up for at all. Should I cancel them?
No. Instead, what you should try to do is renew them, especially in the enterprise. I’ve had many customers, especially big old customers, get excited, plan and buy … and…
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Q&A
Is it popular for SaaS to offer price lock guarantee?
It is popular in enterprise sales, especially as a “trick” to get a customer to sign a multi-year deal. Why would a customer sign a multi-year deal (especially one with…
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Blog Posts, SaaStr Events
SaaStr Meet-UP in NYC on Sept 3!!
SaaStr is in New York right before a trip to Hubspot’s Inbound event and we’ll be doing a meet-up for 150 or so in SOHO on Sept 3. We’ll put…
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Featured Q&A, Q&A
What are some strategies to justify to a potential acquirer a higher valuation for my company?
The easiest “strategies” to get a higher price in an acquisition — which admittedly are very hard to deploy quickly: Raise a venture round at a high price. This is…
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Blog Posts, Career Growth & Advice, Early, Leadership, Marketing, Marketing, Other, SaaStr Events, Scale, Videos
From Product Market Fit to Scale – Perspectives from Founder & Investor (Video + Transcript)
Join Rene Yang Stewart, Co-Head and Principal, Vista Equity Partners, and Monica Enand, Founder and CEO, Zapproved, as they discuss growing a company from product market fit to scale. Vista…
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Featured Q&A, Q&A
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in?…
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Blog Posts, Featured Posts, SaaStr Events
Hear From These Amazing Speakers at SaaStr Annual 2020
We’re back in San Jose! Well, not QUITE yet but if you’re already planning your trip to SaaStr Annual 2020, here is our initial speaker lineup. Keep checking this space…
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Why has Microsoft Teams overtaken Slack with 13 million daily users?
It’s an impressive statistic. But … it is difficult to know how seriously to take this without knowing true engagement, because Microsoft Teams is packed into so many editions of…
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Featured Q&A, Q&A
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust….
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Featured Podcasts, Marketing, Marketing, Metrics, Podcasts
SaaStr Podcasts for the Week with Pendo and New Relic — July 12, 2019
Ep. 248: Joe Chernov is the VP Marketing @ Pendo, the startup that understands and guides your users allowing you to create products they cannot live…
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Blog Posts, Q&A, Sales, Sales
How to Excel If You Are New to SaaS Sales (Or Even If You Aren’t New)
A few thoughts to excel as someone new to SaaS sales: Really learn the product cold. As fundamentally as you can. Every prospect and customer is owed a true solution…
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Career Growth & Advice, Featured Videos, Growth, Leadership, Other, SaaStr Events, Videos
“From Hackathon to Unicorn” Talkdesk Co-Founder Tiago Paiva and SaaStr CEO Jason Lemkin (Video + Transcript)
In 2011, Tiago Paiva won a Twilio hackathon by embracing the overlooked call center industry. 7 years later that hackathon project achieved Unicorn status while transforming the call center space….
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is my peeps."
Dharmesh Shah, CTO of Hubspot
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr’s all about helping the younger founders be successful."
Phil Fernandez, CEO & Co-Founder of Marketo
Popular Videos
Popular Posts
Popular Q&A
What are some strategies to justify to a potential acquirer a higher valuation for my company?
The easiest “strategies” to get a higher price in an acquisition — which admittedly are very hard to deploy quickly: Raise a venture round at a high price. This is controversial “advice” because it can backfire on you. But the reality is, many M&A prices are...
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in? Are you both willing to go 18–24 months before initial product market fit? Are you both willing to do what it...
Why has Microsoft Teams overtaken Slack with 13 million daily users?
It’s an impressive statistic.But … it is difficult to know how seriously to take this without knowing true engagement, because Microsoft Teams is packed into so many editions of Office, etc.Just like Yammer was (and still is): Perhaps that means Teams will kill...
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust. Specifically, does your gut and time with him/her say you can trust her with a lead. Leads and potential...
Is Salesforce a feasible solution to manage leads within a small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
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