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Catch Up on SaaStr Annual 2021!!
5 Interesting Learnings
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Blog Posts, Compensation, Human Resources
At the Top SaaS Companies, Founder-CEOs Own ~15% at IPO. And Most Co-Founders Are Not Equal (And That’s OK).
I was curious the other day how many of the recent Cloud and SaaS IPOs had founders that were equal co-founders from an equity perspective. That was how I was…
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Blog Posts
Top SaaStr Posts and Videos of the Week!! State of the Cloud, Shopify’s President, PagerDuty’s CEO, and More!
Top Blog Posts This Week: 6 Product Led Growth Sessions From SaaStr Annual 2021 The Top 8 Questions To Ask Candidates for Head of Customer Success Why a Great Rep…
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Blog Posts, Exit Strategy, Featured Podcasts, Featured Videos, Metrics, Podcasts, Scale, Videos
The State of the Cloud 2021, How to Build a Cloud Unicorn with Bessemer Venture Partners (Podcast #484 and Video)
BVP partners Byron Deeter, Mary D’Onofrio, and Elliott Robinson share a state of the cloud economy, tactical lessons and case studies for early-stage founders, private market analysis, alongside key predictions and trends driving innovation in SaaS around the globe.
Blog Posts, Customer Success, Q&A, Sales
5 Tips To Minimize “Churn and Burn” Behavior in Your Sales Team
As you scale your salesteam, unless you are very careful whom you hire and how you train them, incentives being what they are in variable compensation, some negative behavior will…
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Blog Posts, Early, Product
It’s Never the User’s Fault
Overall, the 2021 SaaStr Annual might have been the most successful ever. The outdoor experience, the speakers, the energy, the enthusiasm was off the charts. And it was our best…
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5 Interesting Things, Blog Posts, Scale
5 Interesting Learnings from GitLab at $250,000,000 in ARR
So GitLab is one of those ones that sort of … always was doing well. It was exciting at YC 2015 Demo Day. It was exciting as it scaled to…
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Blog Posts, Early, Sales, Sales
A Great VP of Sales Isn’t Great at Everything
We’ve talked a lot on SaaStr over the years about all different types of VPs of Sales. From Stretch VPs to stage-appropriate VPs. It’s worth also focusing on a related,…
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Blog Posts
5 Top Customer Success Talks at SaaStr Annual 2021
Getting customer success right is one of the most powerful levers in SaaS. Unsurprisingly, sessions focused on SaaS customer success were once again very popular at SaaStr Annual 2021. If you could not attend SaaStr Annual 2021, here are just five of the customer success talks from the conference.
Blog Posts, Early, Sales, Sales
That First Magical Sales Rep
A little while back on LinkedIn and Twitter we had over 100,000 views and engagements on a quick post on The Magical Sales Rep. It’s worth a deeper dive. The…
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Blog Posts, Customer Success, Growth, Q&A
9 Questions To Ask Candidates for Your First Head of Customer Success
The good news today, is there are tons of customer success veterans out there. So you can find folks to join you. Even just a few years ago, there weren’t enough folks…
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Blog Posts, Early
5 Simple Tips to Improve How You Allocate Leads (In The Early-ish Days)
Leads are just so .. precious in the early days. It likely will be years until you have “too many leads” … if ever. But especially in the early days…
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Blog Posts, Customer Success, Customer Success, Sales
Should You Still Visit Your Prospects In Person? Almost Certainly
I remember the first customer I lost due to not showing up in person. They were a Fortune 50 customer. We did a CSAT survey, and every user loved us. …
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Blog Posts
6 Product Led Growth Sessions From SaaStr Annual 2021
Product Led Growth (“PLG”) is one of the dominant themes of the SaaS marketplace today. Unsurprisingly, Product Led Growth was one of the most popular discussion topics at SaaStr Annual 2021. If you missed out on attending SaaStr Annual 2021, or just want to understand PLG better, here are 6 sessions to study:
Blog Posts, Customer Success, Marketing
How To Keep Your Customers For a Decade. Or Longer.
Salesforce likes to talk about “Customers for Life”, and while that’s sort of catchy, it’s a little hard to grok what it really means. It finally sunk in for me…
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Blog Posts, Growth, Sales
Why a Great Rep Can Close 9x More Than a Poor Rep, and Even 2.5x More Than a Good Rep
As it turns out, all of these are within your control https://t.co/xUh8j7Qb68 — Robby Allen (@_RobbyAllen) February 23, 2021 We’ve talked a lot on SaaStr about great sales professionals, on…
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
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Eric Yuan, CEO & Co-Founder of Zoom
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
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Phil Fernandez, CEO & Co-Founder of Marketo
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Dharmesh Shah, CTO of Hubspot
Popular Videos
Popular Posts
Popular Q&A
Why SMB Reps Struggle in the Enterprise. And Vice-Versa.
Q: How is low/mid-ticket sales different from enterprise sales? They are very, very different. If I had to boil down how to filter potential sales professionals based on just 1 controlling criterion, it would be deal size. Enterprise sales: Reps often hunt many of...
The Top 50 SaaStr Answers on Quora in 2020
It's been a fun experience being on Quora for ... a decade 🙂 We've crossed 60,000,000 views of our answers there, so let's take a look at the Top 50 most viewed SaaStr Answers on Quora in 2020: Why do many startup owners sell...
The 3 Types of Day 1 Pricing: Low End of Normal. Identical. And Anchor High.
Q: As an entrepreneur starting out, is it better to overprice your product or underprice it? I remember years ago I was at an event with the CEO of a SaaS leader. But this was quite some time ago. And I asked him how he came up with their freemium pricing model. A...
7+ Tips On How To Build Your First Sales Team
Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales. 🙂 At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep...
Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Can an entrepreneur back out of a signed term sheet without damaging his/her reputation? I’m going to say Yes, probably. There is a lot of drama around broken term sheets. Mostly around VCs backing out, not founders. But here’s the thing — term sheet are term sheets....
The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)
Ben Braverman explains how Flexport entered a competitive market with a unique model and continues to grow. Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. Rely on your success,...
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