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Blog Posts, Growth, Sales
How to Steal a Customer From the Competition
So I’ve had a chance to observe some of the worst sales processes of all times in the past few weeks! What happened? Well, first I wrote a few small…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, SaaStr Events, Scale, Videos
Crossing 100 Employees While Keeping Your Culture Intact with Liveramp and Periscope Data (Video + Transcript)
How do you create a collaborative, cohesive workplace that scales from your first employees to multiple offices in different locations? How can you ensure the heart of your company’s culture…
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Blog Posts, SaaStr News
The Top Cloud Stories of the Week: UiPath, Fortnite, Apple Services, Samsara, and The Secret Service
We now have over 145,000 subscribers to the SaaStr Cloud Daily on Quora, 8,400,000+ views, and are adding thousands of new followers per week. One benefit from Cloud Daily is our…
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Blog Posts, Customer Success, Growth, Sales, Sales
What To Do When a Customer Doesn’t Pay? Let it Go and Move On.
As you begin to scale and add a sales team, you’ll encounter more and more drama with “bad” customers. These so called “bad” customers from a sales team perspective will…
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Blog Posts, Product, SaaStr Events
What I Learned Attending the Best Events in the World This Year
So we are gearing up for SaaStrAnnual 2020, our 6th SaaStr Annual ever. After the first one in 2015 (which was really just a turbo-charged 1 day meet up for…
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Customer Success, Customer Success, Marketing, Marketing, Metrics, Podcasts, Sales
SaaStr Podcasts for the Week with Gainsight and WP Engine — September 13, 2019
Ep.264: Allison Pickens is the COO @ Gainsight, the company that provides everything you need to turn your customers into your biggest growth engine. To date…
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Blog Posts, Career Growth & Advice, Featured Videos, Growth, Leadership, Marketing, Marketing, Product, SaaStr Events, Sales, Videos
Using Product Led Growth as an Indicator for Investment w/OpenView Venture Partner, Ashley Smith (Video + Transcript)
Congratulations you’ve built a product that’s proven itself in the marketplace! So how can you leverage that product’s success to obtain the valuation and funding you need to scale? Ashley…
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Blog Posts, SaaStr Events
SaaStr Annual Sponsorships 59% SOLD OUT!
We’re gearing up big time for the 6th ever SaaStr Annual this March 10-12 in SF Bay Area (San Jose Convention Center). It’s going to be awesome, with 300+ incredible…
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Q&A
How should startup founders think about exit strategies?
I think there are two different phases you’ll go through, and your exit strategy should evolve. Phase Early: You Can Be Killed. This is probably up until $8m-$10m ARR in…
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Blog Posts, Growth, Leadership
Your First VP Does Not Have to Be a VP of Sales
There’s a simple point I’ve been talking about a lot lately, but it’s a super important one: When the time comes when you have enough momentum, capital, etc. to hire…
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Blog Posts, Career Growth & Advice, Early, Growth, Leadership, Marketing, Marketing, SaaStr Events, Scale, Videos
Addressing the Ugly Side of Growth: Good Problems Are Still Problems, with Tara Bryant of PIpedrive (Video + Transcript)
Globalization opens up a world of opportunities for sales growth. We often focus on the positive sides of growth—but what about taking a look at the ugly sides? Even what…
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Q&A
How much money do the best SaaS inside sales AEs make?
You can back into it. Ultimately, in most SaaS models, in the U.S., sales reps will take home about 20% of the total deal value they close. In the early…
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Blog Posts, SaaStr News
The Top Cloud Stories of the Week: Byju’s, Box, Docker, Alteryx, Datadog, Veeva and More
We now have over 135,000 subscribers to the SaaStr Cloud Daily on Quora, 8,000,000+ views, and are adding thousands of new followers per week. One benefit from Cloud Daily is…
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Blog Posts, Hiring, Leadership, Q&A
8 Signs a New VP Won’t Work Out. And 3 Things Not to Worry So Much About.
Hiring a VP that doesn’t work out is tough. What’s even tougher? Keeping him on for more than a few months. Because the damage compounds. You fall further and further…
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Featured Posts, Q&A
When bringing on additional C-suite employees to a startup, should the equity percent be based on the last round of funding or, if just entering the next round at a significant valuation bump, would the equity percent be based on that upcoming round?
This is a pretty important question and insight, especially these days. C-suite employees get an equity grant, 9+ times out of 10, based on the current cap table. Or if…
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is my peeps."
Dharmesh Shah, CTO of Hubspot
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr’s all about helping the younger founders be successful."
Phil Fernandez, CEO & Co-Founder of Marketo
Popular Videos
Popular Posts
Popular Q&A
What are strategies to justify a higher valuation for my company?
The easiest “strategies” to get a higher price in an acquisition — which admittedly are very hard to deploy quickly: Raise a venture round at a high price. This is controversial “advice” because it can backfire on you. But the reality is, many M&A prices are...
What are the qualities of a good co-founder?
My list: Same values and commitment as you. No matter how smart you both are, you also have to share the same values and commitment. Are you both 100% all-in? Are you both willing to go 18–24 months before initial product market fit? Are you both willing to do what it...
Why has Microsoft overtaken Slack with 13 million daily users?
It’s an impressive statistic. But … it is difficult to know how seriously to take this without knowing true engagement, because Microsoft Teams is packed into so many editions of Office, etc. Just like Yammer was (and still is): Perhaps that means Teams will kill...
What skills do you look for in an entry level sales person?
If you are a founder hiring salespeople to manage yourself (i.e., you don’t have a VP of Sales or other sales leader yet) … your #1 criteria should be trust. Specifically, does your gut and time with him/her say you can trust her with a lead. Leads and potential...
Is Salesforce a feasible solution for small company environment?
If you aren’t sure you need Salesforce yet, that’s OK. You probably don’t need to be using Salesforce. Yet. Salesforce CRM/SFA in the end is a team management tool. If your team is tiny, it likely is overkill. But you’ll see once you have 20+ reps, it is extremely...
How to Price Your Product in the Early Days (Hint: It’s Actually Easy)
Just start with comps. With comparables. Software is very expensive to build, but for the most part, costs almost nothing to ship. It might cost you $0.10 a month in hosting charges per user for an app that isn’t server or storage intensive. So why is one app $5 a...
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