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SaaStr Annual is Sep 13-15 in SF Bay Area!
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Blog Posts, Career Growth & Advice, Q&A, Sales, Sales
Dear SaaStr: Is It Worth Working as a Sales Rep?
Q: Dear SaaStr: Is It Worth Working as a Sales Rep? Absolutely. Being a sales rep is the hardest job that almost anyone can get and at least try to…
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Blog Posts, Customer Success, Growth, Sales, Sales
What To Do When a Customer Doesn’t Pay? Let it Go and Move On.
As you begin to scale and add a sales team, you’ll encounter more and more drama with “bad” customers. These so called “bad” customers from a sales team perspective will…
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Blog Posts
22 Reasons to Come to 2022 SaaStr Annual Sep 13-15!! From Duke Dumont to Mailchimp, from YCombinator to Atlassian, And So Much More!
We are getting CLOSE!! We’re back for the 8th SaaStr Annual, Sep 13-15, at the outdoor / open air San Mateo country fairgrounds between SF and Palo Alto. This worked…
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Blog Posts, Hiring, Human Resources, Leadership
If You Have to Cut — 5+ Thoughts On Where
Q: If I have to cut back, how should I do it? I wrote the original version of this post when Covid hit. For a relatively brief window, everyone was…
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Blog Posts, Featured Podcasts, Featured Videos, Fundraising, Leadership, Metrics, Podcasts, Videos
Balancing Growth and Efficiency in Tougher Times with Point Nine Managing Partner Christoph Janz (Pod 568 + Video)
There may or may not be an extended funding winter in the coming months, but it’s clear that something is going on right now. One only has to read Twitter…
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Blog Posts
5 Deep Dive SaaStr Sessions with Front CEO Mathilde Collin
So in the run up to 2022 SaaStr Annual on September 13-15th, I think we’re having our first ever 6-time speaker: Mathilde Collin, CEO and co-founder of Front. I was…
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Blog Posts
Salesloft, Zendesk, Salesforce and More: “There’s No Slowdown Yet”
With all the doom and gloom on Twitter, you could be forgiven for thinking SaaS customers have somehow evaporated. And perhaps they will. But not today. Not today. Kyle Porter,…
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Blog Posts, Early, Fundraising, Leadership, Q&A
Dear SaaStr: If a VC Backs Out of a Signed Term Sheet, Should the Entrepreneur Spread the Word?
Q: Dear SaaStr: If a VC Backs Out of a Signed Term Sheet, Should the Entrepreneur Spread the Word? No. First, there’s a good chance it’s at least 1% your…
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5 Interesting Things, Blog Posts, Growth, Scale
5 Interesting Learnings from Zendesk at $1.6 Billion in ARR
So we’ve done so many great things with Zendesk over the years, and now it’s the end of one era for Zendesk — and the beginning of a new one. …
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Blog Posts, Growth, Marketing, Marketing
The Lead Plateau You May Hit Just As It Gets Good. How to Plan Around It.
This original version of the post came out a while back, but it’s such an important one, I wanted to update it again. Because just when it starts to get…
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Blog Posts, Fundraising, Leadership
10+ Ways A Venture Financing Can Implode Post-Term Sheet
I wrote an original version of How Venture Term Sheets explode (and implode) quite some time back, and TechCrunch was gracious enough to publish it here. Then, the advice for…
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Blog Posts
SaaStr Annual 2022 Expands Its VIP Inclusion Program to 2,000. Please Apply NOW and Join Us!!
Equality, Inclusion and Balance have been part of SaaStr’s core values since inception. Starting in 2017, we added a no-cost VIP program for women and other less-represented founders and SaaS…
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Blog Posts, Scale
Zendesk and Anaplan: A Tale of Two Very Similar, And Very Different, $10B SaaS Acquisitions
So two big PE $10B deals happened in SaaS this week, one agreed, the other closed. And the difference are so stark, they highlight all the changes in SaaS in…
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Blog Posts, Growth, Q&A, Sales
Dear SaaStr: How Many Sales Reps Do I Need?
Dear SaaStr: How Many Sales Reps Do I Need? More than you probably would think. You can back into how many sales reps you’ll need in SaaS. First, figure out…
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Blog Posts, Leadership, Marketing, Podcasts, Product
eCommerce API Startup to Unicorn With Shippo Co-Founder and CEO Laura Behrens Wu (Pod 567)
To celebrate 10 years of SaaStr, we’re revisiting some classic podcast episodes. Up today: Harry Stebbings interviews Shippo Co-Founder and CEO Laura Behrens Wu in 2016.
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
"If you really want to be good at building up your company, read SaaStr."
Eric Yuan, CEO & Co-Founder of Zoom
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr’s all about helping the younger founders be successful."
Phil Fernandez, CEO & Co-Founder of Marketo
"SaaStr is my peeps."
Dharmesh Shah, CTO of Hubspot
Popular Videos
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Popular Q&A
The 3 Types of Day 1 Pricing: Low End of Normal. Identical. And Anchor High.
Q: As an entrepreneur starting out, is it better to overprice your product or underprice it? I remember years ago I was at an event with the CEO of a SaaS leader. And I asked him how he came up with their freemium pricing model. A data science team? A/B Testing? "No....
7+ Tips On How To Build Your First Sales Team
Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales. 🙂 At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep...
Why SMB Reps Struggle in the Enterprise. And Vice-Versa.
Q: How is low/mid-ticket sales different from enterprise sales? They are very, very different. If I had to boil down how to filter potential sales professionals based on just 1 controlling criterion, it would be deal size. Enterprise sales: Reps often hunt many of...
The Top 50 SaaStr Answers on Quora in 2020
It's been a fun experience being on Quora for ... a decade 🙂 We've crossed 60,000,000 views of our answers there, so let's take a look at the Top 50 most viewed SaaStr Answers on Quora in 2020: Why do many startup owners sell...
7+ Tips On How To Build Your First Sales Team
Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales. 🙂 At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep...
Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Can an entrepreneur back out of a signed term sheet without damaging his/her reputation? I’m going to say Yes, probably. There is a lot of drama around broken term sheets. Mostly around VCs backing out, not founders. But here’s the thing — term sheet are term sheets....
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