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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
$400M ARR With Under 200 People: What Lovable’s Head of Growth Elena Verna Says Actually Works in B2B Now
When Elena Verna, Head of Growth at Lovable, took the stage at SaaStr AI, she’d just hit her one-year anniversary at the company. She walked through the question many B2B leaders are wrestling with: when AI writes 80%+ of your code and anyone can vibe code your feature set in an afternoon, what’s actually left…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Inside the AI Agent Stacks at SaaStr, Owner.com & Klaviyo | The Deep Dives From SaaStr AI 2026
Inside the AI Agent Stacks at SaaStr, Owner.com & Klaviyo | SaaStr AI Annual 2026 Final Day Three companies. Three different stages. Three different markets. But all three have done the same thing in 2025 and 2026: rebuilt their internal operations and their customer-facing products around AI agents, not around humans. SaaStr is a sub-10-person…
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AI App of Week, Blog Posts
SaaStr AI App of the Week: Pylon. The AI-Native Support Platform Built for B2B, Not Reheated B2C
The Bottom Line: Pylon is the support platform built from scratch for B2B, where the real conversations happen in Slack and Teams, accounts are worth six and seven figures, and “deflection” is the wrong goal. AssemblyAI, Writer, Cognition, Deel, and Hightouch already run support on it, alongside a wave of the best AI-native companies. $51M…
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Aaron Levie, CEO and Co-Founder of Box
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Eric Yuan, CEO & Co-Founder of Zoom
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Lew Cirne, CEO of NewRelic
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Lew Cirne, CEO of NewRelic
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Scott Dorsey, CEO of ExactTarget
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Aaron Levie, CEO and Co-Founder of Box
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Schmoozing Is Dead, Agents Are Hitting 120% of Humans, and Growth Is the Only Thing That Matters: 10 Things From the Closing Q&A at SaaStr AI Annual 2026
We just wrapped SaaStr AI Annual 2026, and the closing Q&A on Day 3 ended up being one of the most engaged of the whole gathering. No script, no prepared deck, just an hour-and-a-half of questions from the audience on the topics most on their mind....
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales?
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales? The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost. In particular, in the early days of EchoSign / Adobe Sign, we had a...
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team?
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team? A good playbook for customer success is all about driving retention, expansion, and customer happiness while making it scalable: Hire Truly Product-Savvy Customer Success Managers at First Focus...
AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman
monday.com Co-CEO and Co-Founder Eran Zinman recently sat down with SaaStr CEO and Founder Jason Lemkin to share his insights on their journey, including how they’ve leveraged AI, maintained growth, and expanded into multiple product lines.
The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin
SaaStr CEO and Founder Jason Lemkin did a vibe check into the state of SaaS, AI, venture funding, and the rollercoaster of building a business in 2025.
Dear SaaStr: Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Dear SaaStr: Can an entrepreneur back out of a signed term sheet without damaging their reputation? In my experience — Yes, probably. As a founder, you can back out of a term sheet if something is off, or even if you just get another offer you prefer. There is a lot...
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