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Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Scale, Videos
Klaviyo’s $9.5B Revolution in eCommerce Marketing: A Deep Dive with CEO Andrew Bialecki
Klaviyo CEO Andrew Bialecki discusses the nitty-gritty details of the journey from the company’s origins to its incredible $9.5 billion valuation.
Blog Posts
Top 10 SaaStr Videos of the Week: Adyen, Zendesk, Elastic, Atlassian and More!!
YouTube is an incredible place to catch up on the top SaaStr sessions of all time. Here are the Top 10 most watched SaaStr videos of the week: #1 “The…
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Blog Posts, Featured Podcasts, Featured Videos, Marketing, Marketing, Podcasts, Videos
SaaStr Podcast 457 (and Video): Building Your Ideal Customer Profile: Target Your Product, Sales and Marketing Effectively
In this female-powered panel, get ready to learn from CMOs Carilu Dietrich of 1Password, Isabelle Papoulias of Mediafly, and VP of Product Marketing and Demand Gen, Katrina Wong of Segment on both the importance and effective tactics in building the ideal customer profile.
Blog Posts, Early, Metrics, Q&A
Thoughts on How to Get The Team To Work “Harder”. Well, Really — Better.
Q: How can the CEO/COO inspire/organize employees to work harder? First, let’s be clear here. Working “harder” doesn’t work. Working better does. Maximizing the high-quality productivity of your team —…
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Blog Posts, Fundraising, Growth, Leadership
A Few Thoughts On How To Think About Dilution
Over the past few weeks, I’ve been fortunate enough to catch up with several Unicorn++ founders who, relatively speaking, had not raised that much vs their peers. We talked about…
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Blog Posts, Q&A
6 Tactics to Retain Angry Customers
Q: What are the different strategies to retain an angry customer? Let’s start with one important learning: angry customers usually aren’t lost customers. If they’ve already decided to leave you…
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Blog Posts, Featured Podcasts, Featured Videos, Hiring, Podcasts, Product, Videos
SaaStr Podcast 454 (and Video): Shiven Ramji, Auth0 Chief Product Officer on What To Expect From a (Great) VP+ of Product
Shiven Ramji, the Chief Product Officer at Auth0, shares tips on what to look for and expect out of a great VP+ of Product.
Blog Posts, Marketing, Q&A
The Top 10+ Learnings On How To Build A Large Scale Community
Q: How did you get started creating your SaaStr community, and how could I get started on making one for a different industry? SaaStr is a lot of things, but…
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Blog Posts, Early
Dear SaaStr: I Don’t Really Feel Confident Enough to Call Myself “CEO”
Q: As a startup CEO, I don’t feel confident to call myself CEO even though our company makes positive revenue and goes in the right direction, Is it normal? Yes,…
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5 Interesting Things, Blog Posts, Scale
5 Interesting Learnings from WalkMe at $200,000,000 in ARR
The IPOs sure are a-flyin’ these days in SaaS and Cloud. One of the latest was WalkMe, a tool so many leaders use to help make navigating websites easier and…
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Blog Posts, Early, Hiring, Sales, Sales
10 Great Questions to Ask a VP Sales During an Interview
One of the classic original SaaStr posts was on the Top 10 Questions to Ask a VP of Sales Candidate. All the questions still hold today, interestingly. We did an…
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Blog Posts, Featured Podcasts, Featured Videos, Podcasts, Scale, Videos
SaaStr Podcast 453 (and Video): Building a Second Unicorn: A Deep Dive With Jyoti Bansal
After selling AppDynamics to Cisco for almost $4B, Jyoti Bansal decided he wanted to do it again. Just bigger and better. Here’s how he’s doing things differently the second time.
Blog Posts, Product
Fastly: The Right Way to Apologize for an Outage
A little ways back, Fastly had a global outage. Now, this is rough enough for many B2B apps. But for core infrastructure, it’s even worse. Your customers simply go 100%…
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Blog Posts, Marketing, Sales, Videos
Twilio: The First $100m+ ARR with Jeff Lawson, CEO/Co Founder (Video + Transcript)
We’ve done a ton of terrific sessions with the Twilio leadership over the years, including 4 different deep dives with Jeff Lawson, CEO and co-founder. The first time Jeff joined…
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Blog Posts
Join CEOs and CXOs of Chime, Plaid, Square, Marqeta, Metromile and more at FREE SaaStr Money 2021 July 14!!
Ok we’ve got an INCREDIBLE line-up for our next big Digital Mega event, and our last one before SaaStr Annual 2021: the very first SaaStr Money on July 14!!: CEO…
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The Top 100+ SaaStr Posts to Help You Scale
"SaaStr is the largest community of people who like enterprise software on the planet. It’s a great community of people trying to build companies and learn from one another. It’s pretty amazing to see."
Aaron Levie, CEO and Co-Founder of Box
"If you really want to be good at building up your company, read SaaStr."
Eric Yuan, CEO & Co-Founder of Zoom
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr is the undisputed thought leader in how to build SaaS businesses. Jason is legendary."
Lew Cirne, CEO of NewRelic
"SaaStr has pulled the entire SaaS community together in a powerful way."
Scott Dorsey, CEO of ExactTarget
"SaaStr is definitely the largest collection of people who like enterprise software — on the planet."
Aaron Levie, CEO and Co-Founder of Box
"SaaStr’s all about helping the younger founders be successful."
Phil Fernandez, CEO & Co-Founder of Marketo
"SaaStr is my peeps."
Dharmesh Shah, CTO of Hubspot
Popular Videos
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Why SMB Reps Struggle in the Enterprise. And Vice-Versa.
Q: How is low/mid-ticket sales different from enterprise sales? They are very, very different. If I had to boil down how to filter potential sales professionals based on just 1 controlling criterion, it would be deal size. Enterprise sales: Reps often hunt many of...
The Top 50 SaaStr Answers on Quora in 2020
It's been a fun experience being on Quora for ... a decade 🙂 We've crossed 60,000,000 views of our answers there, so let's take a look at the Top 50 most viewed SaaStr Answers on Quora in 2020: Why do many startup owners sell...
The 3 Types of Day 1 Pricing: Low End of Normal. Identical. And Anchor High.
Q: As an entrepreneur starting out, is it better to overprice your product or underprice it? I remember years ago I was at an event with the CEO of a SaaS leader. But this was quite some time ago. And I asked him how he came up with their freemium pricing model. A...
7+ Tips On How To Build Your First Sales Team
Q: How do you structure a sales team when you’ve got zero experience doing sales? Well, first go get some experience with sales. 🙂 At least, close the first 10 customers yourself. If you don’t, you’ll never have any idea how to do it. And the odds your first rep...
Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Can an entrepreneur back out of a signed term sheet without damaging his/her reputation? I’m going to say Yes, probably. There is a lot of drama around broken term sheets. Mostly around VCs backing out, not founders. But here’s the thing — term sheet are term sheets....
The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)
Ben Braverman explains how Flexport entered a competitive market with a unique model and continues to grow. Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. Rely on your success,...
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