by Jason Lemkin | Jul 28, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We just moved 10+ years of data off Marketo into Salesforce Marketing Cloud. It took us years to get there. The final straw was the rate-limiting in their API made it unusable for 10K, our AI agent for marketing and revenue. The renewal came up, they raised prices...
by Jason Lemkin | Jul 26, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Our finance team went on vacation during SaaStr AI Annual. Our busiest time of the year. That’s the whole origin story. Collections started slipping, sponsors and vendors weren’t getting billed, and the work that has to happen after a deal closes stopped...
by Jason Lemkin | Jul 25, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Three of the strongest sessions at SaaStr AI 2026 came from three very different seats. Sharif Mansour runs AI and the product management craft across Atlassian’s 20+ apps and 450 product managers. Eleanor Dorfman leads the commercial and industries sales team...
by Jason Lemkin | Jul 24, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We run SaaStr with 3 humans and 21+ AI agents. This is a real eight-figure B2B business with real customers, real invoices, and a real collections problem, and the agents run it. About a month ago we hit a wall. Amelia and I realized we could not manage one more...
by Jason Lemkin | Jul 23, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Let me start with where I actually land on build-vs-buy: I’d rather not build or vibe. Almost ever. If you can buy it — buy it. The 90/10 rule. ~90% of the time, you should buy. Even more, really. If you can find it, and it meets 90% of your needs, buy...
by Jason Lemkin | Jul 21, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We hear this a lot: “Once you have AI agents the work, you don’t need CRM. Just give them a Postgres database and let them rip.” It sounds clean. It’s also wrong, I think. At least for 99% of us. At least for now. At SaaStr AI, we’ve gone...
by Jason Lemkin | Jul 15, 2026 | Artificial Intelligence (AI), Blog Posts, Fundraising, SaaStr.Ai
You already know Rory O’Driscoll from our weekly 20VC x SaaStr podcast, where he, Harry, and I go back and forth on exactly this stuff. He’s also been investing in software for 30+ years. Long enough, as he put it on stage at SaaStr AI, to have stayed...
by Jason Lemkin | Jul 15, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Amelia our Chief AI Officer pinged me this morning with a screenshot and three words: “10K making less than … minimum wage.” This is what she was looking at. 10K, our AI VP of Marketing, had just wrapped a focused work session. The summary read: Time...
by Jason Lemkin | Jul 14, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We use Higgsfield almost every day at SaaStr AI. If you’ve watched any of our short videos, the intro to The Agents with me and Amelia, the event promos, the sponsorship teasers, all of it is built on Higgsfield. We’re also a proud early investor through...
by Jason Lemkin | Jul 13, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
From The Agents, our weekly podcast on how we deploy and run AI agents at SaaStr, and how to do it yourself. The other night I was talking with an AI CEO and their head of marketing, and they told me the same thing I hear constantly: “We tried AI agents on...
by Jason Lemkin | Jul 11, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
You can buy an AI agent to get started. There are great ones out there, and that’s a perfectly fine place to begin. You can see our full AI Agent stack here, and just copy us. But if you want to build your own, here’s one simpler way to just … get...
by Jason Lemkin | Jul 10, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
ICONIQ just released the third edition of its State of AI report, subtitled “The Builder’s Economy,” built on a Q2 2026 survey of roughly 305 executives at software companies building AI products. The thesis moved in six months. The January edition...
by Jason Lemkin | Jul 9, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Gamma is the anti-PowerPoint. Grant Lee and two former Optimizely colleagues set out to kill the blank page problem, and five years later they’re at $100M ARR, 50 million users, and 600,000 paying subscribers. Profitably. With a team of 50. They did the bulk of...
by Jason Lemkin | Jul 8, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We closed out SaaStr AI 2026 with our deep dive AMA, and the theme this year: software is the least static it has ever been. The products we run change more in a month now than they used to in years. The old playbooks work but they are just … too slow. Planning...
by Jason Lemkin | Jul 7, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Someone on X this week made a claim that has truth in, but also radically overstates things: “I’ve built AI agents that do everything HubSpot would have done for me and more. And I’m not technically inclined.” I believe him. Because we’ve...