Blog Posts, Leadership, Metrics, Videos, Workshop Wednesdays
Many companies got sucked into the 2021 vortex of a low-interest rate environment and high multiples when they should have focused on growth and efficiency. General Partner of ICONIQ Growth,…
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Blog Posts, Metrics, Podcasts, Videos
Over the last ten years, ICONIQ Growth has partnered with over 90 companies, seeing them grow through critical phases. The venture capital firm’s mission is to be “entrepreneurs backing entrepreneurs.”…
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Blog Posts, Marketing, Metrics
I have a strong, semi-proven thesis that in SaaS, market size doesn’t matter that much … at least in the traditional top-down sense. Yes, many of the big winners in…
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Blog Posts, Fundraising, Metrics, Videos, Workshop Wednesdays
The current public market environment might look like a great SaaS crash for many people. In reality, it’s not a crash. It’s a leveling out from a period of explosive…
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Blog Posts, Metrics, Videos, Workshop Wednesdays
As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. Valuations have dropped,…
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Blog Posts, Early, Marketing, Metrics
One of the most important operating metrics in your SaaS start-up, if you aren’t predictably cash-flow positive, is your Zero Cash Date (“ZCD”). You hear a lot about SaaS metrics,…
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Blog Posts, Metrics, Videos
The current economic climate presents new challenges for businesses. In the past, companies could pursue growth at all costs. As inflation rises, resources must be used more strategically since it’s…
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Blog Posts, Hiring, Leadership, Metrics, Videos
Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how…
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Blog Posts, Metrics
SaaS metrics can be more confusing than one might think. What if some of the revenue doesn’t recur? What if the client never deploys? What if a customer churns, but…
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Blog Posts, Customer Success, Featured Podcasts, Featured Videos, International Expansion, Leadership, Marketing, Metrics, Podcasts, Product, SaaS Product Pricing, Videos
Across their 100,000 customers, HubSpot has endured an unforgettable past few years. Their customers desperately need to make sense of this new world – not only how to survive massive…
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Blog Posts, Customer Success, Customer Success, Marketing, Metrics, Product, SaaS Product Pricing, Sales, Videos
Startups often begin with a bootstrapping phase with little to no outside investment. Many, however, will eventually switch to the externally funded phase because bootstrapping isn’t for every business. Some…
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Blog Posts, Metrics, Product
I wrote a version of this post way back in 2016. It created a lot of discussions and was more controversial then — that NPS was a great core metric. …
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Blog Posts, Hiring, Leadership, Marketing, Metrics, Product, SaaS Product Pricing, Videos
What is the secret to aligning go-to-market teams and finance teams? These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Prakash…
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Blog Posts, Growth, Metrics
So one thing that’s back now is customers asking for longer payment terms. Not all of them, and not in every industry. And if your customers pay on credit card,…
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Blog Posts, Growth, Metrics
The 3 plans you need to make as a founder: The C10 Plan, The C60 Plan, and the C90 Plan: pic.twitter.com/JSPcjbfzpt — Jason ✨Be Kind✨ Lemkin (@jasonlk) October 4,…
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