Blog Posts, Growth, Metrics, Product, SaaStr Events, Scale, VideosDidn’t get the chance to fly out to Paris for SaaStr Europa earlier this year? Check out this session with Guillaume Princen, Head of France and Southern Europe @ Stripe,…
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Customer Success, Early, Hiring, Leadership, Metrics, PodcastsSteve Newman is the Founder & CEO @ Scalyr, the startup that helps your devops team solve more problems in less time with log monitoring and analysis in seconds. Steve…
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Blog Posts, Growth, MetricsIPOs seem like a dime-a-dozen these days in B2B/SaaS/B2D, but Elastic was one I wanted to learn a bit more about. Many of you likely use Elastic and/or Algolia to…
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Fundraising, Growth, Leadership, Metrics, SaaStr Events, VideosFilled with actionable insights and pro tips on how deliver better business metrics to the board, David Kellogg’s session on 10 non-obvious things about scaling SaaS was one of the…
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Blog Posts, Fundraising, Growth, MetricsYour VCs aren’t the boss. They should work for you. You don’t need to do what they say, or have pre-pre-board meetings if you don’t want to. But … many…
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Early, Fundraising, Leadership, Metrics, Podcasts, SalesWelcome to Episode 180! David Skok is a serial entrepreneur turned VC at Matrix Partners. He founded four companies: Skok Systems, Corporate Software Europe, Watermark Software, and SilverStream Software and did…
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Compensation, Customer Success, Leadership, Metrics, Podcasts, SalesWelcome to Episode 179! Dave Kellogg is the CEO @ Host Analytics, the leader in cloud-based enterprise performance management (EPM). Previously, Dave was SVP/GM of Service Cloud at Salesforce and CEO…
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Career Growth & Advice, Early, Fundraising, Leadership, Metrics, Q&ATwo things to think about when meeting with later stage investors (and Vista is the best of all of them in SaaS): They’ll meet with everyone in the space. So…
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Career Growth & Advice, Growth, Leadership, Metrics, Q&AInclude everything in your Revenue; and Include only recurring contracts/revenue in your MRR. It’s really that simple. Everything that brings in a dollar this month is revenue for this month….
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Career Growth & Advice, Growth, Leadership, Metrics, PodcastsWelcome to Episode 166! Clate Mask is the CEO of Infusionsoft, the leading cloud-based CRM platform for growth-minded small businesses, with more than 145,000 users worldwide. Under Clate’s leadership, InfusionSoft…
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Customer Success, Growth, Metrics, Product, Q&AThey care about having a senior level executive’s problems solved. Especially, at the most senior levels. Workday solves the problems for the CFO and SVP HR. Salesforce solves the problems…
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Blog Posts, Featured Posts, Fundraising, Marketing Strategy, MetricsIn some ways, the “local maximum” for SaaS companies was 2015. Valuations as a multiple of revenues, both for public companies and startups, peaked back then. But revenues didn’t peak….
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Company Culture, Early, Metrics, Q&A, Sales, Sales StrategyThe simple process you need to add is an “SLA”. You need to take away leads, and also opportunities, if they are not followed up with in a prompt fashion….
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Blog Posts, Company Culture, Growth, Metrics, Sales, Sales StrategyHopefully you are closing the year out strong. Even if you are coming up a bit short, there’s one thing I do know. If you have a good sales team,…
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Growth, Metrics, Q&A, Sales, Sales StrategyIt’s “simple”: Set clear, quantitative goals to drive NPS/CSAT up each quarter; and Visit all your top customers, as many as you can, in person. If you make it a…
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