Blog Posts, Career Growth & Advice, Growth, Leadership, Marketing, Q&A, Sales
Q: Dear SaaStr: How Hard is it for SDRs to Move into AE roles? It’s a well-proven path. If you want to get into SaaS sales, start at SDR and…
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Blog Posts, Career Growth & Advice, Exit, Exit Strategy, Leadership, Q&A
I was with the CEO of a $XB+ SaaS CEO a little while back He was acquiring a leanly-funded startup. The founder owned so much, he would make more than…
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Blog Posts, Customer Success, Growth, Q&A, SaaS Product Pricing, Sales
Raise prices on existing customers,Doesn’t help if you are growing quickly. Just makes them unhappy. Raise prices on new customers,Forces you to deliver more value. Often makes everyone more happy….
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Blog Posts, Q&A, Sales
One of the toughest lessons for a first-time manager to learn In the end, you can be admired That's enough — Jason ✨BeKind✨ Lemkin #ДобісаПутіна (@jasonlk) April 6, 2022 It’s…
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Blog Posts, Fundraising, Hiring, Human Resources, Q&A, Scale
Q: Dear SaaStr: What are Some Common Decisions SaaS Startups Make that Hurt Their Ability to Scale? My partial list: Hiring “too low” to save money. A VP at $150k-$180k,…
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Blog Posts, Q&A
Dear SaaStr: Is “I Don’t Want to Sell you Something You Don’t Need” a Good Sales Strategy? For some sales reps, yes. For some, no. Importantly, you’ll find as you…
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Career Growth & Advice, Early, Fundraising, Leadership, Q&A
Q: Dear SaaStr: What are the Signs of an Entrepreneur Who is Over-Prepared for Meetings with Investors? Things that are a negative for me at least and are sort of…
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Blog Posts, Marketing, Q&A, SaaS Product Pricing
Q: Dear SaaStr: When should a SaaS Company allow Month-to-Month contracts vs requiring 12-month commitments? I think this is a topic where you get a lot of bad advice. Annual…
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Blog Posts, Early, Marketing, Marketing, Q&A
Q: Dear SaaStr: How do I Convince My CEO that Marketing is Important? A lot of CEOs these days do seem to be late to truly invest in SaaS marketing,…
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Blog Posts, Career Growth & Advice, Customer Success, Customer Success, Growth, Q&A
Hopefully, 100% of your customers love you. But as time goes on, you’ll oversell a few deals. Or not quite deliver in some fashion. Or fail to deploy in others….
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Blog Posts, Growth, Marketing, Q&A, Sales
Q: Dear SaaStr: What’s The Best Way to Follow Up From Trade Show Leads? I have learned a few things from the sponsors at the SaaStr Annual over the past…
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Blog Posts, Growth, Metrics, Q&A, Sales
Dear SaaStr: What’s the Relationship Between OTE and Quota for a SaaS Salesperson? In most SaaS companies, a sales rep’s quota is, in the end, 3x-5x their OTE (i.e., salary…
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Blog Posts, Product, Q&A
Q: Where do you draw the line when companies ask for customization for a SaaS product? I feel this is perhaps the point founders get the worst advice of all….
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Blog Posts, Customer Success, Early, Marketing, Q&A
Q: Should an early- stage B2B startup meet every customer face-to-face to receive feedback? Now that we’re back to in-person meetings, it’s in some ways a different world. We’ve gotten…
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Blog Posts, Early, Marketing, Q&A, SaaS Product Pricing
Q: Dear SaaStr: Should We Allow Refunds in a Multi-Year SaaS contract Paid Upfront? Let me add a slightly controversial answer. If you’re still a startup, then I’d say —…
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