by Amelia Ibarra | Jul 5, 2024 | Artificial Intelligence (AI), Blog Posts, Customer Success, Early, Growth, Leadership, Marketing, Marketing, Metrics, Sales, Sales |
What are the biggest GTM mistakes founders make? SaaStr’s Founder and CEO Jason Lemkin shares the top 10 mistakes founders make again and again.
by Amelia Ibarra | Jul 3, 2024 | Artificial Intelligence (AI), Blog Posts, Early, Fundraising, Marketing, Metrics |
Synthesia Co-Founder and CEO Victor Riparbelli deep dive into the lessons learned about building an Enterprise-focused Generative AI company and scaling it.
by Amelia Ibarra | Jul 2, 2024 | Artificial Intelligence (AI), Blog Posts, Early, Fundraising, Growth, Metrics, VC / Investor |
Redpoint Ventures’ Logan Bartlett shares their yearly State of the Market report to understand what is and isn’t happening in venture capital today.
by Amelia Ibarra | Jun 26, 2024 | Artificial Intelligence (AI), Blog Posts, Early, Fundraising, Growth, Leadership, Metrics, Product, SaaStr Events, Sales, Sales, Scale |
SaaStr Founder and CEO Jason Lemkin shares hot takes on 2024 and discusses what the theme for many SaaS companies this year is – just build.
by Jason Lemkin | Jun 15, 2024 | Blog Posts, Career Growth & Advice, Early, Leadership, Metrics, Q&A |
Dear SaaStr: Is It Normal for a Startup to Not Disclose Burn Rate and Other Details to its Employees? It really varies, but in my ecosystem, I’ve seen more transparency over the years, which is good. Transparency builds trust: I’m 100.00% in favor of...
by Jason Lemkin | Jun 10, 2024 | Blog Posts, Customer Success, Early, Marketing, Metrics, Q&A |
Dear SaaStr: How Can I Reduce Our Churn Rate in SaaS? You’ll get a ton of advice, but two high-level efforts always work to ground your efforts here: Measure it, segment it — and make it a core goal to drive it down. I’ve yet to work with a SaaS company that made...
by Jason Lemkin | Jun 9, 2024 | Blog Posts, Company Culture, Early, Metrics, Q&A, Sales, Sales |
Dear SaaStr: How Do I Manage a Salesperson Who Does Not Follow Up on Sales Opportunities? The simple process you need to add is an “SLA”. You need to take away leads, and also opportunities, if they are not followed up with in a prompt fashion. This is fairly easy to...
by Amelia Ibarra | May 15, 2024 | Blog Posts, Customer Success, Customer Success, Early, Metrics, Sales |
RevenueCat’s CEO, Jacob Eiting, and Growth Advocate, David Barnard, share their annual State of Subscription Apps report.
by Jason Lemkin | May 10, 2024 | Blog Posts, Early, Fundraising, Leadership, Metrics |
The hardest investment rounds to price are seed rounds. They’re incredibly situationally dependent: A founder that sold her last company for $400m or IPO’d might be able to raise a pre-seed round at $40m pre (not uncommon). A founder with little proof points...
by Amelia Ibarra | May 8, 2024 | Blog Posts, Leadership, Metrics, Q&A, Sales, Sales |
SaaStr Founder, Jason Lemkin, answers community questions and shares hot takes on SaaS metrics, growth, and efficiency.
by Amelia Ibarra | May 3, 2024 | Blog Posts, Early, Featured Posts, Metrics, Videos, Workshop Wednesdays |
What are the three most under-discussed metrics on social media, with VCs, and especially with founders? SaaStr founder and CEO Jason Lemkin shares his top three SaaS metrics that matter in 2024:
Net new customer count
Growth vs. efficiency
The bar to IPO
by Jason Lemkin | Apr 1, 2024 | Blog Posts, Growth, Marketing, Metrics, Q&A |
Dear SaaStr: Funding Aside, What Are The Top 3 Things That Stop SaaS Companies From Growing From ~$25k MRR to ~$250k MRR? Let’s step back. If you have gotten to $25k in MRR ($300k in ARR) … you have something. Real. It’s not big enough yet. But it’s real. So … You...
by Jason Lemkin | Mar 14, 2024 | Blog Posts, Metrics |
So RevenueCat (where I was fortunate enough to be the first investor) now is the embedded mobile subscription API for 30,000 (!) mobile apps, across 290,000,000 subscribers and $6.7 Billion in tracked revenue. So they do have interesting data. Their 2024 State of...
by Jason Lemkin | Feb 8, 2024 | Early, Marketing, Metrics, Q&A |
Dear SaaStr: Do Net Promoter Scores Really Matter? I used to not believe in NPS. But I was wrong. Why? The fundamental reason is if you talk to any software/SaaS business truly at scale, you’ll hear one common theme — they get 80%+ of their new customers from...
by Jason Lemkin | Dec 26, 2023 | Blog Posts, Early, Marketing, Metrics, Product, Q&A |
Dear SaaStr: What Is A Good Demo Conversion Rate for a SaaS Startup? 10%-20%. If fewer than 8%-10% or so of your demos convert to paid customers, you’ll start to burn out your sales team. Because they generally need to close 10-15 deals a month to eat (more for SMB,...