


Managing a Thin Balance Sheet: 4 Lessons Learned From a $2 Billion Acquisition with Laika Co-Founder & COO Eva Pittas and CFO Dicken Chaplin (Video)
Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). Eva...
6 Important Things Founders Get Wrong In Their Core Metrics
SaaS metrics can be more confusing than one might think. What if some of the revenue doesn’t recur? What if the client never deploys? What if a customer churns, but is on an annual contract? Is that just a blip in our NPS? I hear you. Still, let me share 6...
Secrets to SMB at Scale with HubSpot CEO Yamini Rangan and SaaStr Founder & CEO Jason Lemkin (Pod 616 + Video)
Across their 100,000 customers, HubSpot has endured an unforgettable past few years. Their customers desperately need to make sense of this new world – not only how to survive massive digital acceleration but also high inflation and other forms of political and...
What Bootstrapped Companies Do Better than VC-Backed Ones with Paddle Chief Strategy Officer Patrick Campbell and Senior Product Manager Allissa Chan (Video)
Startups often begin with a bootstrapping phase with little to no outside investment. Many, however, will eventually switch to the externally funded phase because bootstrapping isn’t for every business. Some startups need constant cash infusions to achieve growth....
I Was Wrong. NPS is A Great Core Metric.
I wrote a version of this post way back in 2016. It created a lot of discussions and was more controversial then — that NPS was a great core metric. We’ve all evolved a lot since then. We’ve gotten great at measuring both NRR and GRR. And almost...
The Secrets to Aligning GTM Teams & Finance to Scale by 10X with Subskribe Founder Prakash Raina and Okta VP Finance Leslie Hui (Video)
What is the secret to aligning go-to-market teams and finance teams? These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. Prakash Raina, Co-Founder of Subskribe, and Leslie Hui, VP of Accounting Operations...
Customers Are Asking for Longer Payment Terms. Should You Push Back?
So one thing that’s back now is customers asking for longer payment terms. Not all of them, and not in every industry. And if your customers pay on credit card, for the most part, this won’t matter. But customers you invoice, in many cases, are again...
The 3 Financial Plans You Need for The Year: C-90, C-60 and C-10 (Updated)
The 3 plans you need to make as a founder: The C10 Plan, The C60 Plan, and the C90 Plan: pic.twitter.com/JSPcjbfzpt — Jason ✨Be Kind✨ Lemkin (@jasonlk) October 4, 2022 Ok, hopefully you’ve built a careful, thoughtful financial plan for the year. You...
AMA at SaaStr Annual 2022 with SaaStr Founder & CEO Jason Lemkin – Part 2 (Pod 608 + Video)
At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the second half of the session. In this episode, Jason discusses: Advice for very early-stage founders Why real customer support is critical Bootstrapping What’s next...

The Fall of the Metric Monolith with Battery Ventures Principal Brandon Gleklen (Video)
Metrics are the key to evaluating success and setting goals, but not every SaaS business should orient itself around the same one-size-fits-all numbers. In an insightful SaaStr workshop, Battery Ventures Principal Brandon Gleklen shares how the views on SaaS metrics...


AMA at SaaStr Annual 2022 with SaaStr Founder & CEO Jason Lemkin – Part 1 (Pod 607 + Video)
At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. This episode is the first half of the session. In this episode, Jason discusses: Breaking rules Setting goals Technical debt Black Swan events Y Combinator You can watch the full video...

Increasing Runway Without Sacrificing Growth with Norwest Venture Partners’ Sean Jacobsohn and Scott Beechuk and Andreessen Horowitz GP Kristina Shen (Pod 605 + Video)
Since the start of 2022, the focus of SaaS leaders has changed from growth at all costs to sustainable growth and being default alive. Often, leaders struggle to choose between increasing the runway for their companies and pursuing growth. But why not both? Kristina...

CRO Confidential: The Ultimate Guide to Sales Compensation, Quotas and Recruiting with Sam Blond, Partner at Founders Fund and SaaStr CEO and Founder, Jason Lemkin (Pod 603 + Video)
Learn how SaaS companies can find success in an everchanging economic market with critical insights on gross margins and hiring a great team.

