Blog Posts, Customer Success, Customer Success, Growth, Hiring, Product, SaaStr Events, Scale, VideosThis session with leaders in the customer success space discusses best practices for your customer success teams in 2018. They talk about when to hire your VP of Customer Success,…
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Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosGeneral Partner at Kleiner, Perkins, Caufield and Byers, Mamoon Hamid, and CEO at Netskope, Sanjay Beri, talk about building your company for 100+ years. Sanjay discusses scaling your culture throughout…
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Blog Posts, Company Culture, Early, Growth, Hiring, Human Resources, International Expansion, Leadership, Product, SaaStr Events, Scale, VideosThis fireside chat with, Nicolas Dessaigne, CEO @ Algolia and Edith Harbaugh, Co-Founder & CEO @ Launch Darkly, discusses building a culture that scales. In the early days, Nicolas mentions…
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Early, Growth, Marketing Strategy, Product, SaaStr Events, VideosAt SaaStr Annual 2018 a few months ago, Sam Parr, Co-Founder and CEO of The Hustle, interviews Shan Sinha, Founder and CEO of Highfive. They talk about Shan’s history in…
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Blog Posts, Growth, Metrics, Product, SaaStr Events, Scale, VideosDidn’t get the chance to fly out to Paris for SaaStr Europa earlier this year? Check out this session with Guillaume Princen, Head of France and Southern Europe @ Stripe,…
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Blog Posts, Exit Strategy, Growth, Product, Sales StrategyIs it better to create a new market, or enter a large existing one? Or even redefine a smaller one, to make it bigger? All of these can work. But…
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Customer Success, Customer Success, Early, Podcasts, ProductWelcome to Episode 195! Dan Reich is the Founder & CEO @ Troops.ai, the startup that is the ultimate slackbot for sales teams. To date, Dan has raised over $17m in…
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Company Culture, Growth, Hiring, Human Resources, Leadership, Marketing Strategy, Podcasts, Product, SalesWelcome to Episode 191! Kyle Porter is the Founder & CEO @ Salesloft, the leading sales engagement platform delivering a better sales experience. To date, Salesloft have raised over $75m in…
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Early, Fundraising, Marketing Strategy, Podcasts, Product, SalesWelcome to Episode 190! Ed Sim is the Founder & General Partner @ Boldstart Ventures, one of the leading players in early stage SaaS investing. Their MO is to be a…
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Early, Fundraising, Leadership, Podcasts, ProductWelcome to Episode 187! Christoph Janz is the Managing Partner @ Point Nine Capital, one of Europe’s leading early stage funds, with a portfolio that includes the likes of ZenDesk, Algolia,…
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Blog Posts, Growth, ProductRecently, as SaaStr itself has turned into a real business, with a real team, and eight figures in revenue, it’s caused me to focus and challenge some prior assumptions I’ve…
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Roughly for me, for as long as it’s about a 10-hour a week job. Or often, maybe only up to $3m-$5m in ARR or so. In SaaS at least, founders…
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Raj Khera’s list above/below is a great one and I can’t add any more value to it. Just one meta-learning: guide your customers to buying the right edition for them….
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There are many debates around the pro and cons of transparency pricing. Certainly, if you are selling a $500k+ ACV product, there’s probably no need to have transparent pricing, and…
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Career Growth & Advice, Growth, Product, Q&AYou solve their problems. Large enterprise use lots of tools, widgets, and pieces of software in their businesses, but they tend to use the obvious, trusted solutions. They aren’t looking…
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