In this new SaaStr series called “What’s new at…,” Jason Lemkin chats with WorkOS CEO and founder Michael Grinich about what it takes to be Enterprise ready in SaaS, building vs. buying, and who the stakeholders are in a B2D motion.
When you ask customers to switch from an existing vendor to you … Do you offer to do ALL the work? The migration?The implementation?The integrations?The data mapping? If not, imagine all the friction you could remove if you did — Jason ✨Be Kind✨ Lemkin ...
Discover how three breakout SaaS companies scaled from an idea to hundreds of employees and $1B+ valuations, all while living their values along the way.
Notion COO Akshay Kothari, Motive CEO and Founder Shoaib Makani, and CEO and Co-Founder of Incredible Health Iman Abuzeid share the secrets of ensuring their company-centered values and purpose remained an anchor amidst hypergrowth.
Dear SaaStr: What Are The Characteristics of a Good SaaS Product? A good SaaS product is one that after 18–24 months at least, propagates enough of its own leads to create a self-sustaining business. The customers are happy enough, the problem solved is important...
Many start-ups, and even larger SaaS vendors, are reluctant to provide a Service Level Agreement — an SLA — that says they will, well, stay up. It’s not our fault, they think. What if Amazon goes down? Or our email provider? That’s not our...
There’s no time like the present era of change to uncover opportunities that can distinguish your business from competitors’ as the skies clear. Having navigated through the early days of mobile and the multiple macro disruptions since to take Braze public and scale to a revenue run rate of $400+ million, Bill has put this strategy to the test.
Vendr SaaS Consultant Katie Oates and Vendr Vice President of Customer Team Jeff Swank share eye-opening data and insights into buyer trends from 2023.
The other day I was at a demo day and talked to a bunch of smart, young founders. A bunch of them were building products in categories I knew well, and I was very interested in what their new take was on existing categories. I asked them why they would win. They...
A few years back at the second SaaStr Annual, we put back-to-back a seemingly very different set of speakers, Jeff Lawson, CEO of Twilio, (transcript here) and Peter Gassner of Veeva (transcript here). Both are two of the most impressive and inspiring public SaaS CEOs...
Scaling a tech startup doesn’t come easy, and when you’ve tried all the conventional SaaS advice, it might be tempting to give up. But sometimes, the road less traveled is the path to success. In an eye-opening workshop, WorkRamp CEO Ted Blosser shares how to...
Q: Dear SaaStr: How Long Should a CEO Continue Being the Head of Product? Roughly, for me, for as long as it’s about a 10-hour a week job. Or often, maybe only up to $3m-$5m in ARR or so. These days, especially, I see way too many SaaS companies at $8m-$10m ARR or...
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