What are the characteristics of a good SaaS product?

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JASON LEMKIN

A good SaaS product is one that after 18–24 months at least, propagates enough of its own leads to create a self-sustaining business.

The customers are happy enough, the problem solved is important enough, the solution differentiated enough in a significant way … that the customer base self-propagates.

By no later than $1m in ARR, you should be growing at least 80% or more year over year without adding to demand generation, i.e. organically.

Then add in a killer sales VP, a great VP of Demand Gen, an experienced VP of Customer Success … and then … magic happens. That gets you the extra turbocharging beyond that 80% (or whatever the exact number is) of organic growth. This team will then take you from 80% to 120% or 80% to 160%.

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Published on November 3, 2016
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