We Added Too Many Guardrails and Broke Our Own Agent, Our AI VP of Finance Found a Setting We’d Missed for 8 Years, and an Agent Is Now the One Renewing Your Software: The Agents #007

We Added Too Many Guardrails and Broke Our Own Agent, Our AI VP of Finance Found a Setting We’d Missed for 8 Years, and an Agent Is Now the One Renewing Your Software: The Agents #007

Amelia and I just shipped Episode #007 of The Agents. Same setup as always: three humans, 21+ agents, revenue went from -19% to +47% YoY, and every week we get into what’s actually working, what’s breaking, and what you should do about it if you’re...
Why It’s So Hard for Older B2B Leaders to Compete in AI: Your Customers Can Do A Lot in Claude for $20-$200/Month. And You’re Paying $1.00 Per API Call For the Good Stuff.

Why It’s So Hard for Older B2B Leaders to Compete in AI: Your Customers Can Do A Lot in Claude for $20-$200/Month. And You’re Paying $1.00 Per API Call For the Good Stuff.

I was recently catching up with the CEO of a B2B leader who was proud their AI cost was now just pennies per customer. And look, I get the impulse — that’s real engineering discipline. But to me, it also means you just aren’t competitive. Anything...

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