Basically every SaaS company that sells to large enterprises.
Veeva is a great pure play example, with a $12b+ market cap and many many $1m+ deals.
Like many other folks that sell to the enterprise, about 20% of their revenue in in services. That’s pretty common.
If you have to provide services to provide a great customer experience — you might as well charge for them.
Don’t Forget the Services Revenue | SaaStr
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Published on November 25, 2018