Dear SaaStr: We’re Starting a Big Paid Pilot. How Do Maximize the Chances of Success? For a paid pilot, especially with a big expansion opportunity, you need to be laser-focused on setting clear goals and success metrics that align with the customer’s pain...
Ramp just closed a stunning round at a $15 Billion valuation! Back in 2021 though, Ramp was just 2 years in — but already experiencing hypergrowth. Co-founder and CTO Karim Atiyah came to SaaStr Annual to share how they got this rocketship … off the...
The Market Reality: Integration is the New Must-Have Want to know what’s keeping your prospects from signing? It’s probably not your core product anymore. According to recent data, the average company now juggles 112+ SaaS applications. More critically,...
🔥 The Real Story Behind B2B SaaS Growth: What 2,400+ Private Companies Tell Us About Where We’re Headed 3 Non-Obvious Learnings: Cybersecurity is actually outperforming AI companies in growth rates – and has been since Q1 2022 (something you won’t...
Look, we all obsess over NRR and NPS. And yes, those metrics matter – especially when you’re raising that next round or reporting to the board. But here’s the truth that 90% of SaaS companies miss: if you’re running Customer Success, those...
Dialpad’s Top Learnings Building Its Own AI Stack When it comes to AI implementation in SaaS, most companies are still figuring out whether to build or buy. But Dialpad has been quietly building their AI advantage for over 7 years, processing more than 8 billion...
Want to know why some ML projects soar while others crash and burn? After 6 years in the ML trenches at AWS and now Nebius, Alex Pathrushev has seen it all. Here’s the real deal on what makes or breaks ML projects in the real world. About the Speakers Alex...
The next evolution of AI in SaaS isn’t about better models – it’s about context and action. Here’s what Brandon Foo (CEO, Paragon) and Ethan Lee (Director of Product) shared at SaaStr AI Day about what’s actually working: 1. Why LLM...
Quick Reality Check: 84% of customers now expect personalized experiences. And with 7,000+ companies using Customer.io to send 35B+ messages, there’s enough data to show what actually works. Let’s break down the real metrics from companies doing this...
Thread AI’s founder and Palantir alum Maya Gonimah has cracked the code on enterprise AI implementation through their strategic partnership with Google Cloud. Here’s the AI playbook that’s actually working in production today. The Speakers: Mayada...
The Next Big Thing in AI Compliance: What ISO 42001 Means for Your SaaS Company The Cold Hard Truth About AI Risk in SaaS Picture this: Your product team’s AI chatbot gets breached. No plan. No protocol. Just chaos. Sound familiar? As more SaaS companies rush to...
IBM’s $7B Bet on Vertical AI and What It Means for SaaS Founders. The 5 Key Takeaways: IBM is betting big on Vertical AI, investing billions in R&D and building WatsonX as a full-stack platform for enterprise AI development Vertical AI represents a massive...
The Real Truth About AI Data Privacy in 2025: What Every SaaS Company Needs to Know The explosion of AI adoption has created massive new privacy risks for SaaS companies. Here’s what we learned from talking with Skyflow’s Chief Product Officer about...
At SaaStr Annual Zeni’s VP of Marketing Ben Ashworth and Director of FinOps Leena Swar shared their blueprint to help their customers fuel hypergrowth. Zeni – the AI-first finance concierge for modern companies – shared their blueprint for...
Andrew Berger, VP of Revenue at Capchase, and Maria Pata, Head of Partnerships at Capchase, joined SaaStr Annual to discuss strategies to maximize revenue for SaaS companies, highlighting that their company has enabled $2.5 billion in capital funding and worked with...