NIck Mehta, CEO of Gainsight and I got on a Zoom with almost 1,000 SaaStr folks and talked about what we are seeing now, sales cycles, logo retention, and more.  As well as a deep dive on what happened during the last downturn.  It ended up I think, a pretty valuable and unique discussion.  Take a look and LMK your thoughts.  If these are helpful, we will do more.

Re-Watch What Happened Live

Thanks to everyone who tuned in live to watch Nick Mehta, CEO of Gainsight, and Jason Lemkin of SaaStr talk about what they’re seeing now in SaaS, and what it was like as SaaS CEOs during the last downturn of ’08-’09.

If you missed it, they shared these 5 key takeaways:

  1. What it was like when customers came under stress
  2. How sales cycles have lengthened
  3. How hiring is changing
  4. How venture funding is impacted
  5. What matters most now more than ever

Catch the replay below to see what happened:

These are the slides you’re looking for. Download them here.


Build Products Your Customers Love

As Nick mentioned on the webinar, their latest product, Gainsight PX empowers product owners with the tools to deeply understand user behavior, drive product adoption, and collect user feedback. Try it for free.

And don’t forget to read Nick’s latest article:

5 Positive Things SaaS CEOs and Leaders Should Do to Get Through COVID-19

— The SaaStr Team

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