Q: What key things should a SaaS startup focus on to grow from 500k-1M ARR?

The simplest way to go from $500k to $1m ARR is to treat every prospect like a king or queen.

Like they are the single most important prospect / customer in the world.

Even for a $49/mo deal, spend 10 hours with them if they need it. Tune the product. Provide 24×7 support.

I slept with my laptop next to my bed at this phase to be the “swing shift” support.

It worked.

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