When does SaaS become so smart with machine-intelligence and automation that they displace jobs and disrupt human employment en masse?

echojason@gmail.com'

JASON LEMKIN

Isn’t this already start to happen?

I remember, years ago, when I went to visit one of our largest customers at EchoSign.  They shows us their paper records department.  It was a graveyard, with a few file cabinets left, and dark lights.  It had been shut down.  And replaced with our app.

Seemed pretty cool.  But also.

A lot of our larger customers would then tell us how they’d “repurposed” 2, 3, 5, 8 employees with our app.

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Published on March 25, 2016
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