What are the core management roles in a SaaS startup? There are plenty of folks to hire, but there’s a basic suite of VPs you’ll need to add on the way from $0.1m to $10m in ARR: Marketing, Sales, Customer Success, Product, and Engineering. Here’s my suggestion of the...
Don’t do it, unless your churn is high or they pay you a ton of cash up front (and $100 a month x any number of months isn’t a ton). Many of your customers will last a decade or longer in SaaS. More on that here: The 10+ Year Customer | SaaStr So … It’s not worth...