“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Kyle Norton, CRO at Owner, check it out here.
This week we have Neeracha Taychakhoonavudh, Global Head of Customer Experience at Asana!
#1. What’s your core stack of apps today?
#2. What’s the number one top new app you’ve added the past year?
This year, I’ve added Threads to my app stack.
#3. Other than your own, what app would you never let anyone take away from you no matter what:
Slack is essential to me.
#4. What’s your top “undiscovered gem” — an app you love but others may not have heard of?
Libby, the library app – you can borrow digital books to read on your Kindle or download audiobooks – you just need a library card!
Neeracha Taychakhoonavudh is Head of Global Customer Experience at Asana. In this role, she leads all post-sales functions including User Operations (Support), Customer Success, Renewals, Professional Services, and Training. Her team of skilled experts focus on creating exceptional customer experiences by accelerating adoption, growth, and value for customers of all sizes.
Prior to her current role, Neeracha led the 4,000 member global Success team at Salesforce and started her high tech career at Oracle and various startups. She holds B.A. (International Relations and Economics) and M.B.A. degrees from Stanford University. She has a passion for equality and giving back to the community, and serves as a board director for both the Girl Scouts of Northern California and for Safe & Sound, a San Francisco nonprofit focused on the eradication of child abuse.