How Dialpad Hit $300M ARR by Building Their Own AI Stack: 5 Key Learnings
Dialpad’s Top Learnings Building Its Own AI Stack When it comes to AI implementation in SaaS, most companies are still figuring out whether to build or buy. But Dialpad has been quietly building their AI advantage for over 7 years, processing more than 8 billion...
Transitioning from Sales-Led to Product-Led Growth and Scaling to $100M ARR With Apollo’s CEO Tim Zheng
From Sales-Led to Product-Led: How Apollo.io 25x’d Revenue and Crossed $100M ARR Apollo.io, an all-in-one go-to-market platform, underwent a significant transformation in its business model that led to remarkable growth. This analysis examines their journey from...
Why VCs Want to Raise Billion Dollar Fund after Billion Dollar Fund
You’ve probably noticed many of the leading VC funds now have raised much, much larger funds. Some of it is to compete better. Some of it is for fees (20% of the fund goes to fees and expenses). But it’s not just that. It’s energy vs. output. It’s just in many...
Dear SaaStr: What Factors Do Investors Consider When Deciding to Exit a Startup?
Dear SaaStr: What Factors Do Investors Consider When Deciding to Exit a Startup? Investors rarely get to choose. Founders and the CEO make the decision to exit. VCs have surprisingly little “power” here … unless the start-up is running out of money. Then, the founders...
5 Keys Behind Klaviyo’s Path to $1B+ ARR in E-commerce Marketing with CEO Andrew Bialecki
As we gear up for 2025 SaaStrAnnual.com, May 13-15 in SF Bay, we wanted to take a quick look back at some of our very top speakers from last year. One of the best was Jason Lemkin’s deep dive with $1B+ ARR Klaviyo. It’s HubSpot for eCommerce, and...
Top SaaStr Posts, Vids and Pods of The Week: AI at Figma, Ramp & Synthesia; CRO of Owner; YCombinator’s Funding Secrets
Top Posts: #1. 5 Interesting Learnings from Procore at $1.2 Billion in ARR #2. One Thing is Clear: AI Makes a Lot of Business Software Look Awfully Expensive Today. Is Deflation Coming? #3. The Future of AI in B2B SaaS: Insights from Synthesia and Theory Ventures....
The 5 Key Pillars to Machine Learning Success: Real Learnings from 6 Years in the Trenches with Nebius’ VP AI/ML
Want to know why some ML projects soar while others crash and burn? After 6 years in the ML trenches at AWS and now Nebius, Alex Pathrushev has seen it all. Here’s the real deal on what makes or breaks ML projects in the real world. About the Speakers Alex...
The 5 Signs of a Great New VP
Every great hire starts before their first day And often even during the interview process — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) January 12, 2025 #1. The Best VPs Start Before They Start The best sales leaders start reaching out to a few great...
Why Traditional Customer Success is Dead with CCOs of Slack, Mulesoft and OpenAI
The New Era of Customer Success: Deep Insights from Slack, Mulesoft and OpenAI Leaders What happens when you get customer success leaders from three of tech’s most iconic companies in one room? You get a masterclass in how modern SaaS businesses are transforming...
Dear SaaStr: What Types of Due Diligence Do VCs Do For Seed and Series A Rounds?
Dear SaaStr: What methods do VCs use for performing due diligence when they are interested in a Seed or Series A deal? "The best diligence question I ever got from a VC: What am I going to learn at the first board meeting that I don't know today?"...
5 Key Learnings from How Top SaaS Companies are Actually Productizing AI with Paragon
The next evolution of AI in SaaS isn’t about better models – it’s about context and action. Here’s what Brandon Foo (CEO, Paragon) and Ethan Lee (Director of Product) shared at SaaStr AI Day about what’s actually working: 1. Why LLM...
It’s 2025. There Is No “Downturn” Anymore. It’s You.
In 2022, you could blame the marketsIn 2023, you could blame "macro" impactsIn 2024, you could still claim we were in a "downturn" In 2025 — you've run out of excuses — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) February 4,...
Dear SaaStr: Does the Bar for “Success” Keep Going Up in Silicon Valley? Will I Ever Be Happy?
Dear SaaStr: Does the Bar for “Success” Keep Going Up in Silicon Valley? Will I Ever Be Happy? Yes in many ways the bar keeps going up. When I started in tech, a $100m “exit” or sale was a big deal. Then it was a $1B IPO to have made it. Today, many are gunning for a...
How Top SaaS Companies Drive 2-3x Better Campaign Performance Through Multi-Channel Personalization with Customer.io
Quick Reality Check: 84% of customers now expect personalized experiences. And with 7,000+ companies using Customer.io to send 35B+ messages, there’s enough data to show what actually works. Let’s break down the real metrics from companies doing this...
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