Owner.com Did an AI Rebuild to Accelerate Past $100M ARR. The 7 Top Lessons, and What It Takes to Copy Them
Their own customer research said restaurant owners feared AI. It was three months old and completely wrong Adam Guild CEO of Owner.com gave one of the more useful operator talks at SaaStr AI 2026 this year: three years of rebuilding Owner.com around AI, from a website...
When Agents Take Over the System of Record: 40GB Nobody Typed, a Renewal Agent Built in Half a Day, and Why Our Agents Love Clay: The Agents #013
Episode #013 of The Agents is here! Same setup as always: three humans, 20+ agents in production, an 8-figure B2B + AI business. This week was about what happens when agents take over the system of record. ServiceTitan just cut off Podium over exactly this question....
50% of the Work Created in Linear Is Now Created by Agents. A Year Ago It Was 3%.
Linear published its tender offer news this week: $99 million of secondary at a $2.5 billion valuation, up from $1.25 billion at the Series C last year. Accel and 01A participated, with Salesforce Ventures and S32 coming in new. No primary capital raised....
The 3 New Pricing Models in B2B. Pick One, Because The Old One (Just Seats) Really is Dying
Henry Schuck, CEO of ZoomInfo, just posted his read on where B2B pricing is going. His summary, after talking to the world’s most expensive consultants and hundreds of his own customers: nobody knows. Not the experts, not the customers, and the answer keeps...
Vertical B2B Leader Owner Acclerated After $100M ARR With Agents. The Key Insight: Every Time a Customer Logs In, Owner Has Failed.
Everyone agrees you have to build with AI now. That argument is over. The unsettled questions are what a product built on agents is supposed to measure, and what stops a foundation model from doing to you next quarter what you just did to your own category. Adam Guild...
Rippling Ran 2,100 Scored Agent Runs Per Model on Real Payroll Data. The Cheapest Model Tied the Most Expensive One.
Rippling Tested 15 AI Models on Real Payroll Data. The Cheapest One Tied the Most Expensive One … If Speed Doesn’t Matter Rippling’s President and CPO Matt MacInnis published something most B2B companies have and almost none share: a real test of AI...
We Churned Notion After 7 Years. Our AI Agent Took Its Last Job.
We canceled Notion last week after 7 years. I didn’t know until Amelia mentioned it in passing on The Agents podcast. Seven years, zero support tickets, zero feature requests, zero escalations. We loved it enough that one of our teammates got invited to present...
Gamma’s CEO: Why Getting to $100M ARR Without A Sales Team Worked. And Why It Was a Mistake.
Gamma crossed $100M ARR with 50 employees. Profitably. 50 million users. 600,000 paying subscribers. For most of that run, no sales team at all. That works out to $2M in ARR per employee, at a price point where the average paying customer is worth about $167 a year....
B2B For Physical Products Is Crushing It: Shopify +34%, Toast +23%, Samsara +30%
AI is beating down many public software companies. But not many of the leaders servicing the physical world. Some is that they don’t tie pricing models primarily to seats. But it isn’t only the pricing model. Their customers’ end products aren’t the...
Beware the “Mediocre Recycled.” The Zombie Executives of B2B + AI.
So I wrote a version of this post a while back, and it struck a chord. A lot of founders reached out and said some version of “I just hired one of these.” Or worse, “I’ve hired three.” But I’m updating it now because I’m...
I Bought 30+ APIs This Year. Only Exa Asked How It Went. Copy Them.
Four sentences, from a real PM, timed off actual usage. It got a 400-word product spec back. We run 21+ AI agents in production at SaaStr, and we’re building SaaStr AI Connect on top of them. That means a lot of API signups: search, enrichment, structured data,...
The AI Board Member: Should Yours Should “Chair” the Next Meeting? At Least Conceptually
I just got out of a 3 hour board meeting where the first 2 hours were an almost total waste of time. 5 busy executives reviewed 30 slides that no one really had read ahead of time. And then a bunch of VCs made generic comments that sounded directionally correct but...
The #1 Most Important Thing to Understand About AI SDRs: They Can’t Figure It Out For You. That’s Still Your Job. For Now, At Least.
10x Times Zero Is Still Zero: The #1 Thing to Understand About AI SDRs AI SDR and AI GTM agents are everywhere now. Every vendor promises they’ll 10x your pipeline. And they do work. They really do. We have the data 😉 From Agentforce to Artisan to Qualified to...
Your Agents Are About to Start Firing Your Vendors. Ours Fired Marketo.
We just moved 10+ years of data off Marketo into Salesforce Marketing Cloud. It took us years to get there. The final straw was the rate-limiting in their API made it unusable for 10K, our AI agent for marketing and revenue. The renewal came up, they raised prices...
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