Wondering how your SaaS business got slapped with a multi-million dollar sales tax bill from one or multiple states? Probably because you, like so many other SaaS companies out there, didn’t even know you had to collect and remit sales tax.
As a growing SaaS company, there is a lot to think about in a day: How is my ARR doing? Are we delighting our customers? Are we doing right by our people? What does our next round of funding look like? When do you have time to think about preparing your company for...
Mark Faggiano is the Founder and CEO of TaxJar, a 100% remote company and the leading sales tax technology solution for eCommerce merchants. Over the past 15 years, Mark has funneled his passion for SaaS to help companies move upmarket by solving complex problems with an intense focus on customer service, consumer education via content and scalable technology. At TaxJar, Mark raised the biggest Series A funding round in history for an all-remote company whose unique culture has garnered more than a dozen workplace awards, including Best Company Culture and four technology awards in 2019 alone. Mark was named 2019’s number one Small and Mid-Sized CEO by Comparably. A five-time entrepreneur, Mark previously co-founded FileLater, which became the web’s leading tax extension service before selling to Banks.com in 2010. Mark earned his B.A. at Boston College and MBA at the University of San Diego, CA.
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