What 141 CIOs and $765 Billion in Capex Tell Us About Where B2B Software Is Headed: The Latest From Redpoint
Redpoint Ventures just put out their latest 70-slide market update this month that is one of the most data-dense look at where B2B software actually stands right now. I read the whole thing. Here are the 10 learnings that matter most for B2B + AI founders and...
What the Co-Founder and CTO of FAL Learned Building an AI-Native Business From Scratch
Gorkem Yurtseven is the CTO and co-founder of FAL, an $8B generative media platform that hosts open and closed source image and video models and exposes them as APIs through its own inference engine. He joined us at the last SaaStr AI Annual, and here’s what...
Our AI Customer Success Agent Is Working Harder Than 95% of Human CSMs I’ve Worked With. Maybe More Than 95%.
Here’s what happened yesterday. At 8:37am, our AI Customer Success “QBee” agent sent out 150+ personalized sponsor update emails for SaaStr AI Annual 2026. Not a batch blast. Not a mail merge with a first-name token. Every single email was genuinely...
Five AI Agent Vendors Asked Us to Try Their Product This Week. Just One Got Deployed. Here’s the Difference.
This week alone, five leading AI Agent vendors reached out asking us to try their products, and another 20-30 LinkedIn’d us or emailed us hoping to get our time. From Public companies to hot startups. All of them. The problem: we already run 30+ AI Agents at...
Dear SaaStr: How Long Does It Take to Deploy an AI SDR?
Longer than the vendor told you. But shorter than hiring another rep. Here’s the real answer: the technology is live in days. The training that makes it actually work takes 60 days of focused effort. Most companies skip the training. That’s why most AI SDR...
You Can’t Train an AI Agent and Then Just … Go Away. We Did, It Fell Off The Rails. And We Didn’t Even Know.
We have an AI agent that we use all the time. One of our now almost 30. It’s a good one, people really like it, and importantly, it’s not directly connected to revenue. So we made a biggish mistake. We sort of ignored it once it worked and was dialed...
The “Buyers Won’t Trust an AI” Objection Is Already Collapsing
The most common pushback we hear when talking about AI account executives replacing human AEs goes something like this: “Buyers won’t trust an AI. They only buy from humans they trust.” I understand the intuition. In theory, it sounds reasonable. In...
We Use 1 CRM. But We Use 6+ AI Sales Agents Running 24×7. What Does That Tell Us About the Future of B2B?
Here’s something I didn’t expect when we went AI-first at SaaStr: we run one CRM. Just one. But we now run four different AI sales agents — Agentforce, Monaco, Artisan, and Qualified — all at the same time. And we might add more. This wasn’t some...
To Thrive Today, You Have to Become An Agentic Deployment Expert. But So, So Few Actually Are.
We’ve just gone through 3 phases with AI that most people don’t fully appreciate: Phase one: most of 2023. You had to be technical. The models were there but they hallucinated constantly. You needed to be deeply technical to get anything useful out of a...
I Added an AI Chatbot to Our AI VP of Marketing Today. Cost? $0.20. Time? 25 Seconds. It’s Better Than 98% of What I Could Buy.
Software disruption, software deflation, and the death of the old vendor playbook. All in one screenshot. I added an AI chatbot to our AI VP of Marketing today to talk directly to it It really works great It is better than 98% of products we could buy. Cost? $0.20 on...
5 Uncomfortable Truths About AI Adoption That Most VPs of Sales Don’t Want to Hear: The Data From Larridin
Russ Fradin, CEO of Larridin, walked through how they help companies actually measure AI adoption across sales teams at our last digital SaaStr AI Day. Larridin builds what is essentially an analytics layer for enterprise AI usage. Their product, Scout, tracks which...
You Have $100M ARR, 100%+ NRR, and 10,000 Customers. Why Are You Quitting to Start an AI Company?
Another founder I know—one running a company at $100M+ ARR—just announced on LinkedIn they were leaving. Stepping down. Handing over the keys. The reason? They were “excited to explore what AI could do in the space.” Everyone congratulated them in the...
10 Things to Know Before You Deploy Your First AI SDR: The Very Latest with SaaStr’s Jason and Amelia
We’ve now been running AI SDR agents for 10+ months at SaaStr. We use four different vendors in daily rotation (Artisan, Salesforce AgentForce, Qualified, and Monaco), we’ve sent hundreds of thousands of outbound messages, processed 1.5 million inbound...
Be Honest If Growth Has Slowed. Is Your Product Still Magical? It Probably … Used to Be.
When was the last time you were excited to buy a pre-AI SaaS tool? When was the last time you felt like you were overpaying on a renewal for a pre-AI SaaS tool, and thought about cancelling? Hence, the markets — Jason ✨👾SaaStr.Ai✨ Lemkin (@jasonlk) February 10,...
Founder SaaStr
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