by Jason Lemkin | Aug 20, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Everyone agrees you have to build with AI now. That argument is over. The unsettled questions are what a product built on agents is supposed to measure, and what stops a foundation model from doing to you next quarter what you just did to your own category. Adam Guild...
by Jason Lemkin | Aug 18, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Rippling Tested 15 AI Models on Real Payroll Data. The Cheapest One Tied the Most Expensive One. Rippling’s President and CPO Matt MacInnis published something most B2B companies have and almost none share: a real test of AI models doing real work inside a real...
by Jason Lemkin | Aug 17, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We canceled Notion last week after 7 years. I didn’t know until Amelia mentioned it in passing on The Agents podcast. Seven years, zero support tickets, zero feature requests, zero escalations. We loved it enough that one of our teammates got invited to present...
by Jason Lemkin | Aug 15, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Gamma crossed $100M ARR with 50 employees. Profitably. 50 million users. 600,000 paying subscribers. For most of that run, no sales team at all. That works out to $2M in ARR per employee, at a price point where the average paying customer is worth about $167 a year....
by Jason Lemkin | Aug 13, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, Scale
AI is beating down many public software companies. But not many of the leaders servicing the physical world. Some is that they don’t tie pricing models primarily to seats. But it isn’t only the pricing model. Their customers’ end products aren’t the...
by Jason Lemkin | Aug 12, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, Sales
So I wrote a version of this post a while back, and it struck a chord. A lot of founders reached out and said some version of “I just hired one of these.” Or worse, “I’ve hired three.” But I’m updating it now because I’m...
by Jason Lemkin | Aug 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Four sentences, from a real PM, timed off actual usage. It got a 400-word product spec back. We run 21+ AI agents in production at SaaStr, and we’re building SaaStr AI Connect on top of them. That means a lot of API signups: search, enrichment, structured data,...
by Jason Lemkin | Aug 2, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
I just got out of a 3 hour board meeting where the first 2 hours were an almost total waste of time. 5 busy executives reviewed 30 slides that no one really had read ahead of time. And then a bunch of VCs made generic comments that sounded directionally correct but...
by Jason Lemkin | Aug 1, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
10x Times Zero Is Still Zero: The #1 Thing to Understand About AI SDRs AI SDR and AI GTM agents are everywhere now. Every vendor promises they’ll 10x your pipeline. And they do work. They really do. We have the data 😉 From Agentforce to Artisan to Qualified to...
by Jason Lemkin | Jul 28, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We just moved 10+ years of data off Marketo into Salesforce Marketing Cloud. It took us years to get there. The final straw was the rate-limiting in their API made it unusable for 10K, our AI agent for marketing and revenue. The renewal came up, they raised prices...
by Jason Lemkin | Jul 26, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Our finance team went on vacation during SaaStr AI Annual. Our busiest time of the year. That’s the whole origin story. Collections started slipping, sponsors and vendors weren’t getting billed, and the work that has to happen after a deal closes stopped...
by Jason Lemkin | Jul 25, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Three of the strongest sessions at SaaStr AI 2026 came from three very different seats. Sharif Mansour runs AI and the product management craft across Atlassian’s 20+ apps and 450 product managers. Eleanor Dorfman leads the commercial and industries sales team...
by Jason Lemkin | Jul 24, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We run SaaStr with 3 humans and 21+ AI agents. This is a real eight-figure B2B business with real customers, real invoices, and a real collections problem, and the agents run it. About a month ago we hit a wall. Amelia and I realized we could not manage one more...
by Jason Lemkin | Jul 23, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Let me start with where I actually land on build-vs-buy: I’d rather not build or vibe. Almost ever. If you can buy it — buy it. The 90/10 rule. ~90% of the time, you should buy. Even more, really. If you can find it, and it meets 90% of your needs, buy...
by Jason Lemkin | Jul 21, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We hear this a lot: “Once you have AI agents the work, you don’t need CRM. Just give them a Postgres database and let them rip.” It sounds clean. It’s also wrong, I think. At least for 99% of us. At least for now. At SaaStr AI, we’ve gone...