by Jason Lemkin | Jun 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We didn’t want to build it. We run 20+ AI agents at SaaStr. We’ve invested over $500K in AI infrastructure. We follow one rule religiously: buy 90% of what you need, only build the 10% where no solution exists. We call it the 90/10 rule, and it’s...
by Jason Lemkin | Jun 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
AI has reset everything we knew about the pace, size and scale of company building. At least for the true outliers. The first: Anthropic raised $65 billion at a $965 billion valuation and filed confidentially for an IPO. Founded in 2021. That puts it on track to...
by Jason Lemkin | Jun 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Tom Occhino has built foundational infrastructure at the kind of scale almost no one in B2B will ever touch. He spent over 12 years at Facebook, where he co-created React and React Native and shaped the open-source tools that a huge chunk of the web still runs on. His...
by Jason Lemkin | Jun 5, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
When Elena Verna, Head of Growth at Lovable, took the stage at SaaStr AI, she’d just hit her one-year anniversary at the company. She walked through the question many B2B leaders are wrestling with: when AI writes 80%+ of your code and anyone can vibe code your...
by Jason Lemkin | Jun 5, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Inside the AI Agent Stacks at SaaStr, Owner.com & Klaviyo | SaaStr AI Annual 2026 Final Day Three companies. Three different stages. Three different markets. But all three have done the same thing in 2025 and 2026: rebuilt their internal operations and their...
by Jason Lemkin | Jun 4, 2026 | Artificial Intelligence (AI), Blog Posts, Customer Success, SaaStr.Ai
The fastest-growing companies in B2B + AI are not running the customer success playbook the rest of the market spent a decade building. At the FDE / CS Summit at SaaStr AI Annual 2026, leaders from the companies setting the pace got specific about what they’ve...
by Jason Lemkin | Jun 3, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, The Agents
We run SaaStr AI on 3 humans and 21+ AI agents. At SaaStr AI 2026 we did something we’d never done before: we pulled up the back ends of our top agents live, in front of the room, and went through how they really work. Not the demo version. The real version,...
by Jason Lemkin | Jun 1, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We’ll take four A+ specialized AI agents over one B+ all-in-one platform every time. At least … for now. We’ll take four A+ specialized AI agents over one B+ all-in-one platform every time. At least … for now. The all-in-one AI agent builders promise...
by Jason Lemkin | May 31, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai, Sales
You’d assume Anthropic, of all companies, would be running on some self-grown, cutting-edge AI-native sales platform. Maybe a Salesforce killer they built themselves. Maybe Claude baked into the protocol layer of every workflow. They aren’t. At least not...
by Jason Lemkin | May 31, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The Replit team came out in force to SaaStr AI 2026 (from the CEO to the CRO and the President!). They also in an unguarded moment interviewed me on stage and off stage about how we’re actually running SaaStr AI with our agents. The real, unglamorous,...
by Jason Lemkin | May 30, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Agents Really > Humans in Many Cases. If the AI Agent is Really Well Trained and Designed. There’s a part of running AI agents in production that nobody writes about. It’s not the cost. It’s not the hallucinations. It’s not the setup....
by Jason Lemkin | May 28, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Gartner released its updated worldwide AI spending forecast last week. And per their latest data, AI software spend is … breathtaking: AI Software spending is growing to $453 billion in 2026. Up 60% YoY. And on pace for $638 billion in 2027. That’s the...
by Jason Lemkin | May 26, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
So I spent the other day writing a fairly dark post about how most traditional B2B leaders will slowly atrophy to nothingness. Maybe seven survivors, everyone else decays, Medallia as the cautionary tale, but just one of many: Medallia Is Just the Opening Act: 12+ PE...
by Jason Lemkin | May 23, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Here’s the exact prompt I typed into Replit the other day “ok i have an idea where we built a new speaker card page, where if you upload a headshot, we build you a 1080×1080 card on a background you pick from (one is attached) and show your headshot...
by Jason Lemkin | May 22, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
For our entire careers in tech, the standard management test has been: “Given what you know now, would you hire this person again?” It’s a decent HR framework. It forces honesty. If the answer is no, you have your decision. But in 2026, the question...