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20VC x SaaStr This Week: Anthropic Sues the Government, The Death of the Junior, and Why “Gentle Deceleration” is Over
The latest from the 20VC x SaaStr collaboration with Harry Stebbings, Jason Lemkin, and Rory O’Driscoll Anthropic sued the federal government this week. Oracle and OpenAI scrapped plans to expand their flagship Stargate data center. Meta immediately said “we’ll take it.” CrowdStrike beat expectations and traded down anyway. And we made our public market stock…
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6 Tactics to Retain Angry Customers
Dear SaaStr: What are the different strategies to retain an angry customer? Let’s start with one important learning: angry customers usually aren’t lost customers. If they’ve already decided to leave you for another vendor, they generally just go dark instead. So you still have a shot not just to save them and keep them, but…
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We’re 60 Days Out from SaaStr AI Annual 2026. Last Chance to Apply to Speak. And Why You Should Sponsor.
May 12-14. SF Bay (San Mateo County Events Center). 40 acres. 300+ sessions. 10,000+ B2B and AI leaders. SaaStr AI Annual is 60 days away, and two clocks are ticking down fast: the final speaker submission window and the final custom sponsorship deadline. Last Chance To Apply to Speak This is the last call for…
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