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95% of SaaS Sales Reps Probably Won’t Do Outbound. Or Visit Customers In Person. Or Work Tougher Leads. Not Really.
Jul 29, 2025
So one thing gets a lot of folks upset in sales when I say it, but 100% of all CROs I know agree: You can't get most SaaS / B2B sales reps to do anything other than respond to warm, qualified inbound leads. From home. There are many exceptions: Most Toast sales reps...
Most B2B Leaders Get Less Efficient At Scale. But Not Rockership Monday.com
Jul 29, 2025
How Monday.com achieved the impossible: 443% ARR growth while cutting customer acquisition costs by 45% The Brutal Reality of B2B Growth Here's what keeps most B2B leaders awake at night: the bigger you get, the harder it becomes to grow efficiently. We've all seen...
Dear SaaStr: We’re at $13m ARR and Growing — But Our GRR is Slipping. What Should We Do?
Jul 29, 2025
Dear SaaStr: We're at $13m ARR and Still Growing -- But Our GRR is Slipping, Down to 88%. What Should We Do? First off, congrats on hitting $13M ARR and 1,000 clients—that’s no small feat. But yeah, 88% GRR is a red flag, especially at your scale. If your CEO...
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95% of SaaS Sales Reps Probably Won’t Do Outbound. Or Visit Customers In Person. Or Work Tougher Leads. Not Really.
By Jason Lemkin | July 29, 2025
So one thing gets a lot of folks upset in sales when I say it, but 100% of all CROs I know agree: You can’t get most SaaS / B2B sales reps to do anything other than respond to warm, qualified inbound leads. From home. There are many exceptions: Most Toast sales reps are out…
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Blog Posts
Most B2B Leaders Get Less Efficient At Scale. But Not Rockership Monday.com
By Jason Lemkin | July 29, 2025
How Monday.com achieved the impossible: 443% ARR growth while cutting customer acquisition costs by 45% The Brutal Reality of B2B Growth Here’s what keeps most B2B leaders awake at night: the bigger you get, the harder it becomes to grow efficiently. We’ve all seen the pattern. A company finds product-market fit, revenue takes off, and…
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Blog Posts, Q&A
Dear SaaStr: We’re at $13m ARR and Growing — But Our GRR is Slipping. What Should We Do?
By Jason Lemkin | July 29, 2025
Dear SaaStr: We’re at $13m ARR and Still Growing — But Our GRR is Slipping, Down to 88%. What Should We Do? First off, congrats on hitting $13M ARR and 1,000 clients—that’s no small feat. But yeah, 88% GRR is a red flag, especially at your scale. If your CEO instincts are telling you it’s…
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