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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
SaaS Isn’t Dead. But the Way You Used to Win in B2B? That’s Gone.
There’s been a massive SaaS sell-off since mid-2025. Multiples compressed. Growth stocks punished. The “SaaS is dead” takes are everywhere again. B2B isn’t dead. Software is still eating the world. Businesses still need tools. Enterprise software spend is accelerating in 2026 at the highest rate in years, and the highest absolute rate ever. But what…
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Blog Posts, Scale
Canva Crosses a Stunning $4B ARR, Growing 35% (!). But What Would It Be Worth Today?
Canva just reported $4 billion in ARR per TechCrunch. And per COO Cliff Obrecht, it’s growing a stunning 35% $23M in 2018. $4,000M in 2025. 173x in seven years. It’s one of the most extraordinary B2B growth stories ever built — and it barely gets the credit it deserves because it started as a “consumer”…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Is SaaS Dead? No. But One Thing Is Clear: It’s Unstable.
For most of the past decade-plus, B2B software had a beautiful, almost boring stability to it. You’d build a product. You’d get it to $1M ARR. Then $10M. Then $100M. And the product you were selling at $100M ARR looked … pretty much the same as what you were selling at $1M. Better, sure. More…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
SaaStr AI 2026 is Running 132% of Last Year. But It’s Not Remotely That Simple. It Could Have Been -46%
SaaStr AI 2026 is running 132% of where we were at this point last year. Tickets are up. Sponsors are up. See everyone in San Francisco, May 12-14. We’ve got the best of the best coming — Databricks, Replit, Agentforce, Lovable, Google Cloud, and so much more. It should be a moment to just celebrate,…
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The Real Data on AI Agents: What 1 Trillion Tokens a Day Reveals with OpenRouter’s COO
Chris Clark, Co-Founder and COO of Open Router, sits at one of the most unique vantage points in AI — running the world’s largest AI gateway, processing over a trillion tokens per day across 70+ providers. Here’s what he’s actually seeing in the data. If you want to know whether AI agents are really in…
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Blog Posts, Q&A
Dear SaaStr: A Big Customer Paid But Doesn’t Use Our Product. Should I Count Them as Churned?
Dear SaaStr: A big customer payed for a year but doesn’t use the product. Should I just mark them as churned? No. Don’t necessarily count a big customer out that hasn’t deployed … yet. Instead, what you should try to do is renew them, especially in the enterprise. Go help them actually deploy the software. …
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Blog Posts
Our Annual CRO + CEO Summit Is Back May 12: Share The Best Learnings on AI + GTM With Other Top CROs and CEOs
Every year at SaaStr AI Annual, we run one event-within-the-event that consistently gets some of the best feedback of anything we do. The SaaStr CRO + CEO Summit. It’s back for 2026 — invite-only, capped at 100 CROs and 100 CEOs, and this year the conversation is going to be different. Because the GTM world…
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Blog Posts, Scale
SaaS Markets Have Crashed in 2026. But Is Private Credit the Even Bigger Risk?
We all know software stocks have entered a bear market in 2026. But the debt side of software might end up being a much bigger deal. IGV is down 23%+ year-to-date. $285 billion in market cap wiped out in a single day. Software P/S ratios compressed from 9x to 6x — levels we haven’t seen…
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Blog Posts
Gartner Down 71%. Forrester Worth $105M. What That Tells Us About B2B Spend Right Now.
If you want to know how B2B marketing and IT spend is really doing — not the narrative, not the vibes — look at the two companies that literally exist to sell into those budgets: Gartner and Forrester. Both just reported their Q4 2025 / full year results. And the picture they paint is sobering….
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Blog Posts, Q&A
Dear SaaStr: When Is It Worth Enforcing an Autorenewal Clause if the Customer Doesn’t Want to Pay?
Dear SaaStr: When Is It Worth Enforcing an Autorenewal Clause if the Customer Doesn’t Want to Pay? Dear SaaStr: When Is It Worth Enforcing an Auto-Renewal Clause if the Customer Doesn’t Want to Pay? Never. Just turn it off. Auto-renewal clauses are absolutely worth having in your contracts. You really don’t want to chase customers…
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Blog Posts
20VC x SaaStr: Anthropic Raises $30B, The B2B Software Gravity Well, and Why Corporate America Is Willing AI Into Existence
With Harry Stebbings, Jason Lemkin, and Rory O’Driscoll Anthropic raises $30 billion at a $380 billion post-money. Thrive closes a $10 billion fund the same week. OpenClaw’s creator joins OpenAI. Workday’s founder comes back. And public B2B software keeps getting dragged into a gravity well it can’t escape. This week’s episode was dense. Here’s what…
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5 Interesting Things, Blog Posts, Scale
Figma Just Hit $304M in a Single Quarter. Growing 40%. And Just Like That — SaaS is Back.
A lot of people counted Figma out after the Adobe deal collapsed. And then again as the stock price fell again and again post-IPO. They were wrong. Figma just reported Q4 2025 earnings, and the numbers are genuinely remarkable — not just for a design tool company, but for any B2B software company at this…
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Blog Posts
Debt Isn’t Free: What Every B2B Founder Needs to Learn from Divvy Homes’ $1 Billion Exit Where Founders and Most VCs Got $0
Divvy Homes just sold to Brookfield Properties for $1 billion. The founders got $0. The employees got $0. Even most of the venture investors got $0. A billion-dollar exit. Zero for the people who built it. A company that once had a $2.3 billion valuation, that raised from a16z and Tiger Global, that helped 2,000…
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Blog Posts
When The #1 Sales Rep Stumbles
So several times now I’ve seen the #1 sales rep that was just crushing it for quarter after quarter … then a few years down the road … later become one of the lowest performers. From #1 to the bottom of the leaderboard. And the fall often happens pretty quickly, even if at the time,…
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5 Interesting Things, Blog Posts, Scale
Shopify is Growing 30% at $11.6 Billion. The Stock is Down -28%. Is Nothing Good Enough Right Now?
Shopify remains on a total tear. The company just posted: 30% revenue growth at $11.6 billion $2 billion in free cash flow GMV accelerating to +29%, and guided Q1 to grow in the low 30s — above what Wall Street expected. They even announced a $2 billion buyback. And yet … it’s stock is down…
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Popular Q&A
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales?
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales? The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost. In particular, in the early days of EchoSign / Adobe Sign, we had a...
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team?
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team? A good playbook for customer success is all about driving retention, expansion, and customer happiness while making it scalable: Hire Truly Product-Savvy Customer Success Managers at First Focus...
AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman
monday.com Co-CEO and Co-Founder Eran Zinman recently sat down with SaaStr CEO and Founder Jason Lemkin to share his insights on their journey, including how they’ve leveraged AI, maintained growth, and expanded into multiple product lines.
The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin
SaaStr CEO and Founder Jason Lemkin did a vibe check into the state of SaaS, AI, venture funding, and the rollercoaster of building a business in 2025.
Dear SaaStr: Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Dear SaaStr: Can an entrepreneur back out of a signed term sheet without damaging their reputation? In my experience — Yes, probably. As a founder, you can back out of a term sheet if something is off, or even if you just get another offer you prefer. There is a lot...
How To Reverse-Engineer a $100M Exit: SaaStr on My First Million Pod
How do you reverse-engineer your first million as a SaaS startup founder? SaaStr founder and CEO Jason Lemkin chats with Sam Parr on the popular YouTube channel and podcast My First Million about what’s required to make it on the map for a $100M exit and then reverse engineers the steps to get there.
Rule 1: New minimum is $400K per employee
Rule 2: Go multi-product
Rule 3: Your second product must be bigger than your first product
Cheat code: Double your prices
Rule 4: 30% of your revenue is international
Rule 5: Localize your product
Cheat code: Remove friction
Rule 6: 100% net revenue retention
Rule 7: Don’t raise double digit millions