Now our AI is making product recommendations Did not expect this A strong AI will do many things you did not expect pic.twitter.com/ARUg3jXoHr — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) April 24, 2025 So our SaaStr AI is new but it’s already done over...
Dear SaaStr: Is Bashing Your Competitors in Marketing OK? Yes, a few folks make this work. Marc Benioff has made a career of bashing Oracle for years, Microsoft, and more. Positioning them as very dated platforms, very aggressively. I’ve also seen my own...
So recently we had a SaaS buying experience that led to a No that is very common but many don’t realize is there, or at least is there that much: A SaaS Pricing Gap We went to buy Riverside, a podcasting tool, after years of being on Zoom. We wanted to move to...
So before we had AI, we had automation 😉 Of course, we still have plenty of automation. So much of business software in the end is about automation. But AI has begun to change everything here. And before AI, RPA was revolutionary. Robotic Process Automation. Call...
Dear SaaStr: What Are Some Things We Can Do To Get Churned Customers Back? Reactivations are when previously churned customers come back and start paying again. Reactivations are way too often overlooked, but they can be a meaningful lever for growth if you approach...
So averages (and medians) when it comes to start-ups can be a bit misleading. After all start-ups are a business of trying to build an outlier. Still, the latest data from Carta is very helpful in illustrating an overall trend the gaps between venture rounds are...
The Strong Outbound, Crappy Follow Up. It’s now new, but it’s accelerating with AI. It’s going to be a more and more common playbook in the Age of AI. Take last week. I got an incredible well timed, well written email from an agency about helping on...
Dear SaaStr: Besides Fast Growth, What Are VCs Looking For in Founders? In the end, most VCs are looking for huge market pull, and ultimately, massive growth first and foremost. But founders are > 50% of the bet, too. Investors evaluate startup founders based on a...
Dear SaaStr: What if I’m not sure that my VP Sales is the right person? 🤷♀️If you’re not sure your VP of Sales is the right person, you’re already in a tricky spot. The reality is, at the VP level, you can’t “fix” them if they’re not a fit. And that’s...
Dear SaaStr: How Do We Reduce Churn? Churn is one of the most critical metrics in SaaS. Maybe the most critical in the end. With too much churn … in the end, it doesn’t compound. It’s the silent killer of growth—if your churn is too high, it’s like...
