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Dear SaaStr: Should I Remove Monthly Subscriptions to Drive Down Churn?

Jul 30, 2025

Dear SaaStr: Should I Remove Monthly Subscriptions to Drive Down Churn? Generally -- no. Annual plans only mask churn. They don't eliminate it. And at least for SMBs and prosumer customers, not having a monthly edition can add significant friction to buying. That...

AI in GTM Efficiency: The Playbooks from Databricks, Monday.com and Benchling

Jul 29, 2025

95% of SaaS Sales Reps Probably Won’t Do Outbound. Or Visit Customers In Person. Or Work Tougher Leads. Not Really.

Jul 29, 2025

So one thing gets a lot of folks upset in sales when I say it, but 100% of all CROs I know agree: You can't get most SaaS / B2B sales reps to do anything other than respond to warm, qualified inbound leads. From home. There are many exceptions: Most Toast sales reps...

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