Dear SaaStr: I’m at $5m ARR. Should I Hire a CRO? No, you need a VP of Sales, not a CRO. But … but… in today’s world, sometimes you have to allow for a little title inflation. If they will be a hands-on sales leader, but just want the title,...
Here’s a simple exercise that will fundamentally change how you think about your product, your customer experience, and your go-to-market motion. Try buying your own product. Slowly, calmly, and for real. Not with your admin login. Not through a backdoor. Not...
Just one of our AI SDRs is currently sending 3,221 emails per month from one of our 3 AI SDR platforms. Six months ago, our human SDRs were sending between 75-285 emails per month per rep. That’s a 11-40x increase in volume, with positive response rates that...
Ahead of SaaStr AI London on Dec 1-2 (See you there!) we’re taking a look back at some of our favorite sessions from our European events. It was so great when Daniel Dines, founder CEO of UiPath, joined us in London as just as UiPath made its rapid evolution from...
Dear SaaStr: How Many Industry Events a Year Should A Startup Founder Attend? Here are my learnings. You do need to meet other founders, other execs, your partners, your customers, etc. It really does help over time. So I’d do the following: First, there are usually 1...
It’s that time of year again. Time to build your financial plan for 2026. And if you’re like 80% of founders, you’re either (1) doing it wrong, (2) haven’t started yet, or (3) built something so optimistic it’s basically fiction. I get...
Most B2B companies claiming to be “AI-powered” aren’t seeing growth accelerate. Not because their technology doesn’t work, but because they’re playing the wrong game entirely. The Framework: Three Paths to AI Revenue Path 1: Attach to...
Software spend will accelerate to a stunning 15.2% in 2026 per Gartner. It will remain the largest and fastest-growing segment of the $6 Trillion enterprise IT spent. A massive number with record growth – the biggest growth rate in the entire IT market. But before...
Dear SaaStr: I Feel Like I’m Not Getting Enough Done as an Early Stage CEO. What Should I Do? I’m Just Fluffing Around If you feel like you’re fluffing around, it’s probably because you don’t have a clear focus or structure for your day. That’s a problem,...
Dear SaaStr: We’re thinking about deploying AI for customer support. Is it actually good enough yet, or should we wait? Don’t wait. Do it now. Pick a leader and go. Just don’t forget to train it. You have to train AI support with your real data, FAQs,...
