Emergence Capital has its latest “Beyond Benchmarks” report out. While much of it is stuff we already know, it’s a great summary of metrics from 600+ venture-backed B2B start-ups. Here are the top 5 SaaStr learnings: 1. AI-Native Companies Are...
The idea that ChatGPT could become a mega-SaaS app seemed fanciful just months ago. But things change so fast in AI. Fast forward today and it’s easy to see it becoming the front-end to most B2B apps—and supplanting many at a practical level, even if in many...
When a customer leaves happy, they often still recommend you When a customer leaves unhappy, they always recommend a competitor — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) February 19, 2025 The other day, I had an experience I’ve never had in 14...
Dear SaaStr: What Are Some Tips For Shortening Enterprise Sales Cycles? First, get a bit zen about it. You can shorten them, often by 20%-30%. And increase the odds they close. But you can’t do the impossible. You can’t change budgeting cycles, the...
Databricks Just Became the Fastest-Growing Infrastructure Company of All Time. TL;DR: Databricks hit a $3.7B revenue run-rate this quarter with 50% YoY growth, making them the fastest-growing infrastructure company in the public software universe. But the real story...
So I love our SaaStr AI. It’s already enabled us to: Dramatically improve our content Review 200+ pitches for SaaStr Fund Review 700+ content submissions for SaaStr Annual Review 150+ sessions for SaaStr Annual And so much more. It’s great. But because...
My biggest hiring mistake I've made past 5 years that I never made before: I hired folks who didn't really, really, really want the job So far, none have worked out — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) April 16, 2025 During the...
a16Z recently surveyed over 100 leading CIOs across 15+ industries to get the latest pulse on enterprise AI spend in software. The learnings aren’t a surprise — but they are useful to see just how core AI spend has become in the enterprise. It’s not just part of the...
Dear SaaStr: How Often Does a Typical SDR Follow Up With a Prospect? Probably too often given how the world has changed. Here’s basically the classic SDR framework in B2B: 5-7 Touchpoints: Aim for at least 5-7 touchpoints over 2-3 weeks. This is a good baseline,...
The walls are closing in on data silos. The rise of ChatGPT as the front-end to our AI world is pushing them to open. And legacy B2B and SaaS vendors are about to learn a painful lesson about who really owns customer data. Albeit not without some battles. Fight it...