by Jason Lemkin | Jan 8, 2026 | Blog Posts, Q&A |
Dear SaaStr: How Can a SaaS CEO Tell Which Customers are 10+ Year Customers? I think it’s fairly easy. Look for: Are they running an entire division or group (or more) on your product? Is the use case mission critical — even if niche? I.e., would the business be at...
by Jason Lemkin | Jan 7, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Invisible Unemployment is going to really pick up in tech in 2026. It’s already here. It just doesn’t show up in the numbers yet. And yes, it’s fueled by AI—but not in the way most people think. The unemployment rate in tech looks fine on paper....
by Jason Lemkin | Jan 7, 2026 | 5 Interesting Things, Blog Posts, Scale
Motive filed its S-1 to IPO, and now we can finally see the real numbers behind one of the fastest-growing fleet management companies ever built. And with somewhat direct competitor Samsara trading at a ~$20B market cap and just hitting GAAP profitability for the...
by Jason Lemkin | Jan 7, 2026 | Blog Posts, Q&A |
Dear SaaStr: Should I Fire a Sales Rep That Lied To Several Customers? Earlier in my career, I would have said Yes. Of Course. Fire any sales rep that lies to customers. Especially more than once. Especially in my first start-up, we worked in a heavily regulated,...
by Jason Lemkin | Jan 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
We just did a deep dive with Lenny Rachitsky on what we’ve learned deploying 20 AI agents at SaaStr. And I want to share what I think is the single most important piece of advice for any sales, marketing, or GTM leader heading into 2025: Pick one AI agent....
by Jason Lemkin | Jan 6, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The B2B market in 2025/2026 is experiencing a paradox that every founder, CEO, and investor needs to understand: there’s more capital, more budget, and more opportunity than ever before. But the thing is .. that incremental B2B budget it’s not evenly...
by Jason Lemkin | Jan 6, 2026 | Blog Posts, Early, Leadership |
Dear SaaStr: As a startup founder, what’s the best way to announce your departure to the team and leave on good terms? The startup is series A/B, with 30+ employees. I have no magic insights, but I have transitioned post-acquisition out of 2 companies that...
by Jason Lemkin | Jan 5, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Here’s something almost nobody tells you when you deploy your first AI agent: you’re not eliminating management overhead. You’re trading one type of work for another. It’s different work. But it requires about as much time for oversight,...
by Jason Lemkin | Jan 5, 2026 | Blog Posts
The latest SVB State of the Markets report just came out, summarizing all their venture and startup activity through 12/31/25 or so. This is their 30th edition, and buried in these 34 pages are some hard truths that every founder, operator, and investor in B2B needs...
by Jason Lemkin | Jan 4, 2026 | Blog Posts, Sales
Here’s a pattern I’ve seen play out dozens of times now, and it’s worth talking about honestly. When a B2B company’s growth slows — say, drops from 50% to 20% or even 15% — the CRO role fundamentally changes. Not officially, of course. The...
by Jason Lemkin | Jan 3, 2026 | Blog Posts, Scale
You did the easiest hard thing. You cut the burn the last 6, 12, 24 months. You right-sized the team. You got to profitability—or at least cash-flow positive. You survived when so many others didn’t. And that matters. A lot. But here’s the uncomfortable...
by Jason Lemkin | Jan 2, 2026 | Blog Posts, Leadership
One of the most common questions I get from seed-stage founders: “How much equity should I give my first hires?” It’s a high-stakes decision. Give too little and you can’t attract talent. Give too much and you’ll regret it by Series B...
by Jason Lemkin | Jan 1, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
So in early 2024, Lenny Rachitsky invited us on to Lenny’s podcast for what became an iconic deep dive on sales and GTM. How and who to hire, the classic GTM and sales mistakes we all make, and more. It was great. It was also … an entire era ago. The end of the...
by Jason Lemkin | Jan 1, 2026 | Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
I know, I know. You’ve been hearing about “AI transforming B2B” for two years now. Your LinkedIn feed is drowning in it. Every vendor has slapped “AI-powered” on their homepage. But here’s the thing: we’re actually just now...
by Jason Lemkin | Jan 1, 2026 | Early
So Navan finally went public in Q4’25. After years of confidential filings, pushed timelines, and a rebrand from TripActions, they rang the bell on October 30th, 2025. And then the stock dropped 20% on Day One. Today? It’s trading around $17. That’s 32%...