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20VC x SaaStr This Week: Anthropic Is Eating OpenAI’s Enterprise Lunch, Figma’s Real Problem Isn’t Stitch, and the Unicorn Math Nobody Wants to Talk About
Mar 26, 2026
With Harry Stebbings, Jason Lemkin, and Rory O'Driscoll We're back! Ramp data put a number on what OpenAI has been avoiding: 73% of new enterprise AI spending is going to Anthropic. Ten weeks ago it was 50-50. That shift — plus a Figma stock rout, a $100B Bezos bet on...
Our AI Customer Success Agent Is Working Harder Than 95% of Human CSMs I’ve Worked With. Maybe More Than 95%.
Mar 26, 2026
Here's what happened yesterday. At 8:37am, our AI Customer Success "QBee" agent sent out 150+ personalized sponsor update emails for SaaStr AI Annual 2026. Not a batch blast. Not a mail merge with a first-name token. Every single email was genuinely customized to what...
Faster Closes. Shorter Contracts. Leaner Teams. The Top 10 Learnings From the Latest ICONIQ GTM Report.
Mar 26, 2026
ICONIQ just published their State of Go-to-Market in 2026, based on a January 2026 survey of GTM executives at 150+ B2B + AI software companies. The data is always good, Iconiq invests at the growth state in a large cross section of the best in B2B + AI. Here are the...
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20VC x SaaStr This Week: Anthropic Is Eating OpenAI’s Enterprise Lunch, Figma’s Real Problem Isn’t Stitch, and the Unicorn Math Nobody Wants to Talk About
By Jason Lemkin | March 26, 2026
With Harry Stebbings, Jason Lemkin, and Rory O’Driscoll We’re back! Ramp data put a number on what OpenAI has been avoiding: 73% of new enterprise AI spending is going to Anthropic. Ten weeks ago it was 50-50. That shift — plus a Figma stock rout, a $100B Bezos bet on AI-transformed manufacturing, a $20B Grok…
Continue Reading
Artificial Intelligence (AI), Blog Posts, Customer Success, SaaStr.Ai
Our AI Customer Success Agent Is Working Harder Than 95% of Human CSMs I’ve Worked With. Maybe More Than 95%.
By Jason Lemkin | March 26, 2026
Here’s what happened yesterday. At 8:37am, our AI Customer Success “QBee” agent sent out 150+ personalized sponsor update emails for SaaStr AI Annual 2026. Not a batch blast. Not a mail merge with a first-name token. Every single email was genuinely customized to what exactly we needed from them to … succeed for them: unique…
Continue Reading
Blog Posts, Sales
Faster Closes. Shorter Contracts. Leaner Teams. The Top 10 Learnings From the Latest ICONIQ GTM Report.
By Jason Lemkin | March 26, 2026
ICONIQ just published their State of Go-to-Market in 2026, based on a January 2026 survey of GTM executives at 150+ B2B + AI software companies. The data is always good, Iconiq invests at the growth state in a large cross section of the best in B2B + AI. Here are the 10 findings that matter…
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