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6 Key Signs a VP of Sales Can’t Scale Beyond $5m-$10m ARR

https://twitter.com/jasonlk/status/1878890006661529920 It's a bit of a bummer that oftentimes, once you finally hire a few great VPs at $1m, $2m, $3m ARR ... and they do a great job ... that they then don't scale.  They don't turn out to be the right folks for the...

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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai

The Great AI Talent Grab: The Latest 20VC with Jason, Harry and Rory

The latest episode of 20VC with Jason Lemkin, Harry Stebbings, and Rory O’Driscoll revealed a Silicon Valley in the midst of its most dramatic talent migration since the early days of the internet. But beneath the headline-grabbing acquisition numbers lies a more fundamental question: Are we witnessing the birth of a new economic paradigm, or…
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Blog Posts

AI Won’t Replace Sales Reps So Much as ‘Deflect’ Them: What Support’s 70% Deflection Rates Tell Us About Sales’ Future

The AI Account Executive Is Arriving. Here’s What Support — Which is 18+ Months Ahead — Teaches Us About What Comes Next. Customer support cracked the deflection code with AI. Companies are routinely achieving 60%+ deflection rates – meaning AI handles 6 out of 10 (or more) support tickets before a human agent ever gets…
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