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Outbound Always Works. If You Do It Right. And You Put In The Time.
"Crummy outbound may not work that well these days. But great outbound still works like magic." pic.twitter.com/DwjcgRLOVA — Jason ✨👾SaaStr 2025 is May 13-15✨ Lemkin (@jasonlk) January 31, 2025 These days, it can really feel like the Old Bag of Sales Tricks is starting to just not work anymore: With maybe 500x the SaaS vendors…
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Dear SaaStr: What Should I Know As a First-Time Customer Success Manager?
Dear SaaStr: What Should I Know As a First-Time Customer Success Manager? As a new Customer Success Manager (CSM), here’s what you need to know to hit the ground running and make an impact: Understand Your Role’s Revenue Impact — Revenue vs Retention: Customer Success isn’t just about keeping customers happy anymore at most B2B…
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The $14.8B AI Deal That “Makes No Sense,” IPO Pops, and Why Legacy B2B is Stuggling: The Latest SaaStr + 20VC Breakdown
The State of AI Acquisitions, IPO Markets, and Venture Capital: Key Takeaways from the Latest 20VC + SaaStr Episode The latest 20VC podcast brought together venture veterans Rory O’Driscoll, Harry Stebbings, and Jason Lemkin for a wide-ranging discussion covering the biggest stories shaping the enterprise software and AI landscape. Here are the essential insights every…
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Aaron Levie, CEO and Co-Founder of Box
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Eric Yuan, CEO & Co-Founder of Zoom
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Lew Cirne, CEO of NewRelic
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Lew Cirne, CEO of NewRelic
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