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“The Dumbest Idea I’ve Ever Heard” — How Own Became a $2B Salesforce Acquisition
Feb 3, 2026
A SaaStr AI deep dive with Sam Gutmann, CEO of Own, on building a billion-dollar backup company by saying "no" to almost everything. He joined Harpinder Singh (Partner, Innovation Endeavors) to share the whole story -- and his top mistakes. And come hear 200+ stories...
Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention?
Feb 3, 2026
Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention? The best tactic I’ve ever seen is a simple combination of 3 things: Measure it, Segment it, and Drive it Down — Irrespective of Where It is Today. Churn is a bummer, and high churn is...
The 2026 SaaS Crash: It’s Not What You Think
Feb 2, 2026
Software stocks just entered a bear market. IGV is down 22% from its highs. January 29 was the worst single day for software since the Covid crash. ServiceNow dropped 11% despite beating earnings for the ninth straight quarter. Microsoft shed $360 billion in market...
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Blog Posts, Exit Strategy
“The Dumbest Idea I’ve Ever Heard” — How Own Became a $2B Salesforce Acquisition
By Jason Lemkin | February 3, 2026
A SaaStr AI deep dive with Sam Gutmann, CEO of Own, on building a billion-dollar backup company by saying “no” to almost everything. He joined Harpinder Singh (Partner, Innovation Endeavors) to share the whole story — and his top mistakes. And come hear 200+ stories like this at SaaStr AI Annual May 12-14 in SF…
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Blog Posts, Q&A
Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention?
By Jason Lemkin | February 3, 2026
Dear SaaStr: Which Tactics Always Work to Drive Down Churn, and Drive Up Retention? The best tactic I’ve ever seen is a simple combination of 3 things: Measure it, Segment it, and Drive it Down — Irrespective of Where It is Today. Churn is a bummer, and high churn is bad. But I’ve yet to…
Continue Reading
Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The 2026 SaaS Crash: It’s Not What You Think
By Jason Lemkin | February 2, 2026
Software stocks just entered a bear market. IGV is down 22% from its highs. January 29 was the worst single day for software since the Covid crash. ServiceNow dropped 11% despite beating earnings for the ninth straight quarter. Microsoft shed $360 billion in market cap in a day. Basically, everything is down. Everything. The narrative…
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